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Overview of Shangri-La Hotel Nanjing

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Featured image
Indoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
In-room dining

Shangri-La Hotel Nanjing

5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationNanjing University of Technology6 min drive
    Popular LocationXuanwu lake7 min drive
    Popular LocationXuanwu Lake Park10 min drive
    AirportNanjing (NKG-Lukou Intl.)48 min drive

Choose dates to view prices

About this area

Nanjing

Located in Nanjing, Shangri-La Hotel Nanjing is connected to a shopping centre. Nanjing Drum Tower and Nanjing City Wall are local landmarks, and some of the area's attractions include Purple Mountain Observatory and Nanjing Underwater World. Guests appreciate the hotel's convenience for public transportation: Xinmofanmalu Station is just steps away and Xuanwumen Station is 14 minutes on foot.
Popular Location

What's nearby

  • Nanjing University of Technology - 6 min drive
  • Xuanwu lake - 7 min drive
  • Nanjing Drum Tower - 8 min drive
  • Nanjing City Wall - 9 min drive
  • Xuanwu Lake Park - 10 min drive

Getting around

  • Xinmofanmalu Station - 1 min walk
  • Nanjing West Station - 5 min drive
  • Nanjing (NKG-Lukou Intl.) - 49 min drive

Restaurants

  • Where to eat
  • Cafe Xuan – Buffet restaurant offering international cuisine. Serves breakfast, lunch and dinner.
  • Jianghan Wok – Restaurant offering Chinese cuisine. Serves lunch and dinner.
  • Third on-site dining venue – Garden-view bar.

About this property

Shangri-La Hotel Nanjing

5-star luxury hotel connected to a shopping centre in Gulou
Along with 4 restaurants, this smoke-free hotel has an indoor pool and 2 bars/lounges. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a coffee shop/café and a spa tub are on-site. All 424 rooms feature thoughtful touches such as bathrobes and slippers, plus in-room free WiFi and LED TVs with satellite channels. Guests will also find 24-hour room service, minibars and premium bedding.
Shangri-La Hotel Nanjing offers 424 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Nanjing hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 9 treatment rooms. Services include massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking on site
  • Self parking on site (CNY 30 per day)
  • Limited on-site parking
  • Limo/town car service

Food and drink

  • Breakfast available for a fee: CNY 128 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Fitness centre
  • Indoor pool
  • Playground
  • Sauna
  • Spa services
  • Hot tub
  • Steam room

Family friendly

  • Free babysitting/childcare
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Business centre
  • Conference centre (22604 square feet of space)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • 9 treatment rooms
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • TV/satellite channels
  • LED TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 300.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 128 per person (approximately)
  • Self-parking fee: CNY 30 per day
  • Rollaway bed fee: CNY 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Shangri-La Hotel Nanjing
Shangri-La Nanjing
Shangri-La Hotel Nanjing Hotel
Shangri-La Hotel Nanjing Nanjing
Shangri-La Hotel Nanjing Hotel Nanjing

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 82 out of 130 reviews
5 - Excellent 63%
Rating 4 - Good. 30 out of 130 reviews
4 - Good 23%
Rating 3 - Okay. 12 out of 130 reviews
3 - Okay 9%
Rating 2 - Poor. 3 out of 130 reviews
2 - Poor 2%
Rating 1 - Terrible. 3 out of 130 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moden and comfortable
Very conveniant for Nanjing railway station, 1 stop. Clean modern hotel comfortable spacious rooms, fod to cater to all tastes, Little nightlife close by so very quiet.
Stayed 1 night in Aug 2020

1/5 Terrible

Stayed 2 nights in Mar 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

1/5 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
poor………………………………………………………………………………………………………………………trouble
Stayed 1 night in Nov 2019

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Large room with a great view. Quality bed sheets and linen. The large bathroom is pampering
Stayed 3 nights in Oct 2019