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Reviews of Portanova

Portanova
Via Portanova 38, Naples, NA

Reviews

8.6

Excellent

Rating 10 - Excellent. 29 out of 72 reviews" "
Rating 8 - Good. 34 out of 72 reviews" "
Rating 6 - Okay. 7 out of 72 reviews" "
Rating 4 - Poor. 2 out of 72 reviews" "
Rating 2 - Terrible. 0 out of 72 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019
Response from Rosario on 2 Oct,2019
Grazie per il suo giudizio

10/10 Excellent

Duncan

Great location in the heart of the University district and the old town. Much better than being near Piazza Garibaldi or Corso Umberto. Very helpful staff, and very good value. Quiet, comfortable. Breakfast not amazing, but what do you expect for this price?
Stayed 3 nights in Nov 2018
Response from Rosario on 31 Dec,2018
Grazie per il suo giudizio e spero di averla ancora nostro ospite

8/10 Good

Janet, Annapolis Royal NS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, roomy, friendly, close to historic centre!
Excellent. Spacious room, good bathroom. Very obliging, friendly host. close to historic centre and walking distance to station and ferries. Spotlessly clean. Wifi not good.
Stayed 3 nights in Sep 2018
Response from Rosario on 4 Oct,2018
Grazie per la sua recensione e ci dispiace per il malfunzionamento del wi-fi, che abbiamo immediatamente ripristinato

8/10 Good

Nick, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly welcome and lovely clean room
The hotel staff were very welcoming and had some nice little touches such as the freshly homemade cakes that arrived for breakfast. The rooms were very clean and spacious too. Ideal for an overnight city break as not too far from the port and plenty of shops and restaurants nearby.
Stayed 1 night in Sep 2018
Response from Rosario on 26 Sept,2018
La ringraziamo per aver lasciato un giudizio sulla nostra struttura. Ciò ci aiuta a migliorare sempre di più

10/10 Excellent

Helen, South Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option for independent travelers in Naples. I was traveling alone but had visited the city before, so this was a perfect setup for me. The proprietors speak very little English, but were absolutely friendly and kind, and we were able to get me checked in with no problem (even managed some restaurant recommendations nearby!). Breakfast is simple and self-service (not really a "buffet"... what we'd call in America a "continental breakfast"), but always included delightful Neopolitan pastries. Otherwise the small room I had was clean, comfortable, and included a desk and air conditioning.
Stayed 2 nights in Jun 2018
Response from Rosario on 19 Jun,2018
Thank you for your review and we guarantee you a better breakfast in the next stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable B & B
The owner is very nice. It is convenience to major historical sites.
Stayed 2 nights in May 2018
Response from Rosario on 19 Jun,2018
Thank you for your opinion and we look forward to having you as our guest again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy for historic area
Interesting place, hadn't quite realised it was bed & breakfast rather than full scale hotel. Charming, helpful host. Breakfast a bit basic even by Italian standards. liked the coffee once I'd sussed machine properly.
Response from Rosario on 19 Jun,2018
Thank you for your opinion and we look forward to having you as our guest again

8/10 Good

jimmy, bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small and simple B and B god location though hard
Small and simple good shower and good location self service breakfast but we didn't manage to get coffee machine to work
Stayed 2 nights in Jun 2017

10/10 Excellent

sammy, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central and nice, clean hotel
This hotel is a 5 minute walk from the main streets of the old town or the more modernism shopping streets. Easy 10 minute walk to central station. Hotel staff speak Italian not English, but they are friendly and will do their best to understand. The hotel is clean, convenient and simply nice to be in!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Allison, Canada

Liked: Cleanliness, staff & service, room comfort
Basic comforts near center of Naples
This hotel is small but clean and comfortable. It is down a kind of dark back-street, so isn't very appealing from the outside, but it's central, and the room was large, clean and comfortable. No one is present at the hotel, but one of the owners was there to greet us and he gave us a cell phone number to call in case we needed anything. The breakfast was kind of a self-serve, prepackaged thing, which was not great.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience! Very helpful staff and lovely room.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Excellent location but wifi not always available and staff non-existent after first checkin.

8/10 Good

Michal, ISRAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location for exploring Naples. The staff was very helpfull. Place very clean.

8/10 Good

John, South Lake Tahoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the heart of Naples
Hotel was clean and located close to restaurants and walking distance to historical center. Very clean and modern. Comfortable bed, clean and modern bathroom. The breakfast is not as described in listing. It consists of prepackaged pastries and make your own coffee (which was good. No fruit or fresh food. There was juice in the refrigerator if that counts as fresh, homemade food. The hotel was very quiet despite all the motorcycles and scooters zooming through the streets.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room. Good location.
The B&B was in a convenient location, within easy walking distance of the train station and airport bus stops. Our room was large, comfortable and very clean. The staff were friendly, but we only saw them on check-in and check-out. The wifi worked well.

10/10 Excellent

Sorin, Bucharest, Romania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great B&B right in the heart of Naples
I stayed six nights at the Portanova B&B and absolutely loved it. The room we stayed in (standard double room) was large, comfortable and very clean. The staff was also nice and helpful (they even gave us complementary umbrellas when it was raining outside) and the hotel is located in the center of the old town which means that most of the cultural hot spots that one has to visit in Naples are close by (walking range). As far as Naples is concerned, I don't know why this town has such a bad rep. It maybe a little intimidating for some tourists at first, but we explored every back alley that we found in the city, including the dreaded Spanish Quarters, with DSLRs around our necks and never had any problems. Also, all of the locals that we met were very helpful and friendly, often offering their help even if we didn't asked them. All in all, this was a great vacation for us.

8/10 Good

CJ, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, quiet and good value
Friendly and helpful staff. Quiet, convenient location, in area of residential apartments. Lots of graffiti and rubbish in streets, but didnt feel threatened or afraid. Very basic self-service breakfast. Clean, simple room. Very good value.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel with convenience location
The location is very convenience close to port and little bit far from train station. If you take a taxi, it only cost 15 euro. The hotel owner is very friendly and helpful.

10/10 Excellent

RZ, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
The Porta Nova B&B is one of the best places to stay if you are visiting Napoli. It is close to everything, centrally located between historic places, transportation, the "must go" pizzerias, a major avenue, and the port. However, the one thing that I know people will gripe about is the neighborhood. Like may European places, the historic sites are not in the best neighborhoods. This one is not exception. We weren't worried about crime or security (we walked around at night a lot), but more for the noise. Also, don't expect a view. The hotel is in an alley, and from the outside looks like a normal residence. However, once you enter, you are in a warm home; well kept, and very clean. Carmine (son) and Antonio (father) are PHENOMENAL. They are kind, quick to tell you where to go, and not to go, and very charismatic. I even helped Antonio bill my card. Its a true family affair, and should I go back to Napoli, I wont hesitate to stay there again. One thing, bring a translator as neither of them speak English well.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
awesome place not neighbourhood
We liked the bed and breakfast, the guy that ran it , although his English was lacking was a great host. Breakfast is super brief and budget ( little packages of croissants and weird toast) enjoyed our stay there , but napoli is not a very clean city .

8/10 Good

Sam

Liked: Cleanliness
It's in a back alley, my wife stiffened up a little. We arrived at dark time. Room was nice, people friendly, but curb appeal sucks. Not to far from train station and the things I wanted to see in Naples.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and comfortable
Clean and comfortable hotel, a nice place to stay for a few days. Pretty good location, walking distance to most places. The hosts were lovely but not always around. Overall a very comfortable stay.

8/10 Good

Chris, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice, quiet room
after travelling all night, it was nice to find this room and get some rest - very pleasant experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed there one night
Nice and clean place

10/10 Excellent

Luke, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Family-owned, Portanova is a charming place to stay and a great place to relax from the chaos of Naples. It is in a safe neighborhood (Naples is a little strange at night). The woman who runs it doesn't speak English, but it was fine: we used a lot of hand language, and her warmth was absolutely touching. It was absolutely an AMAZING place to stay - clean, spacious, friendly, centrally located in the historical district of Naples, great service, the list goes on. The breakfast isn't anything to scream about, but it's appetizing, and of course, the service is incredible. Next time I go to Naples, I would definitely stay here. There's no doubt. I recommend this hotel for anyone wanting to travel to Naples.

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Familj med 2 tonåringar på genomresa.
Perfekt läge, lagom för en natt. Gångavstånd till både tågstationen och sevärdheter. Lugnt läge. Mycket nöjda!
Stayed 1 night in Jun 2023
Response from Rosario on 12 Jul,2023
Grazie per il suo giudizio

10/10 Excellent

Mikko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Persoonallinen majapaikka upeassa vanhassa talossa aivan kauppakadun tuntumassa (silti kaupungin äänet eivät kuuluneet ollenkaan).
Stayed 1 night in Jul 2022
Response from Rosario on 27 Jul,2022
Grazie per il suo giudizio

10/10 Excellent

Knut Erik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and personal service
This hotel gives exellent service, even though none of us speaks italian we got help to solve a serious situation with help from the hosts family. The room was clean and had good beds. The location fitted us perfectly although our first impression of this hotel was not the best. We strongly recommend this hotel if you are up to living in a small hotel with exellent service.
Stayed 2 nights in Jun 2022
Response from Rosario on 5 Jul,2022
Vi ringraziamo per il giudizio e speriamo di avervi ancora come ospiti

6/10 Okay

Marie Ange

Liked: Cleanliness, staff & service, property conditions & facilities
Cauchemar à Naples
Dommage que mon petit séjour ait été gâché par un problème de chasse qui s'était produit quand le propriétaire était là ( réglé après de nombreuses manipulations ) mais qui a recommencé quand je suis rentrée dans la soirée avant de repartir dîner l'eau de la chasse coulait à flots sans s'arrêter mais ça faisait autant de bruit que les chutes du Niagara impossible de joindre ni le logeur ni hotel.com, un des messieurs logeant sur place a essayé de m'aider en manipulant la chasse qui etait encastrée dans le mur mais en vain au bout de 3h environ n en pouvant plus et me demandant où j'allais bien pouvoir dormir je me suis acharnée sur la chasse puis me suis arrêtée car je ne voulais pas en pkus avoir à payer les dégâts mais cela a eu de l effetau bout de 5 minutes par contre je n'ai plus utilisé les toilettes quand le propriétaire n'était pas là pas très confortable! De plus on m'a imposé l'heure du petit déjeuner à 9h30 les 2 jours où j'étais là bas javais déjà perdu ma 1ere soirée et 1 peu ma matinée le 2e matin n en pouvant plus j'ai réclamé 1 plateau dans ma chambre pour ne pas gêner le groupe italien qui apparemment était prioritaire voilà dommage maispur moi ce fut une expérience très negative
Stayed 2 nights in Dec 2021
Response from Rosario on 21 Dec,2021
Ci dispiace per i disservizi subìti ma bastava parlare con il proprietario o inviare una mail. Grazie comunque per il suo giudizio, perchè ci aiuta a migliorare il servizio e ad evitare che si possano verificarsi

8/10 Good

Marco

Business traveller
Liked: Cleanliness, staff & service
Perfect for one or two days in Naples
The B&B is very close to 'Spaccanapoli' and the city centre. The check-in was a bit slow. The room was of the right size and clean. Some problem with the flush, though. Poor breakfast (quantity not for the quality). Low price, perfect for one or two days in Naples.
Stayed 1 night in Dec 2021
Response from Rosario on 21 Dec,2021
Grazie per il suo giudizio, ci aiuta a migliorare i nostri servizi

10/10 Excellent

Nicole

Stayed 3 nights in Nov 2019

10/10 Excellent

Alice, Torino

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura è situata in posizione strategica per quasi tutti i punti di interesse della città, che sono raggiungibili a piedi. La stanza era molto semplice ma pulitissima e dotata di tutti i comfort. Il proprietario è gentile e disponibile, è un vero piacere scambiare quattro chiacchiere con lui. La colazione rimane la parte migliore del soggiorno: sfogliatelle calde ogni mattina! Assolutamente consigliata, ci ritornerò!
Stayed 3 nights in Sep 2019
Response from Rosario on 2 Oct,2019
Il suo giudizio ci rende felici e soddisfatti del nostro lavoro. Vi aspettiamo alla prossima visita a Napoli

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo
Accurata pulizia degli ambienti che sono adeguatamente arredati e dotati di ogni comfort. Posizione strategica per vivere il centro città senza bisogno di prendere alcun mezzo di trasporto. Tutto questo è unito a grande cortesia, gentilezza e disponibilità! Consigliatissimo!
Stayed 1 night in Sep 2018
Response from Rosario on 4 Oct,2018
Il suo giudizio positivo ci rende felici

8/10 Good

Claire, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
B&B sympa , bien entretenu
Établissement situé à proximité de la gare , dans le quartier historique où se situent les principaux endroits à voir . Le personnel fait le maximum pour satisfaire les clients .
Stayed 3 nights in Jul 2018
Response from Rosario on 20 Jul,2018
Grazie per la sua recensione

10/10 Excellent

Donato'66, Castel Gandolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le camere sono belle confortevoli e molto pulite, il proprietario è stato sempre presente e disponibile. Torneremo a Napoli e sicuramente torneremo al Portanova.
Stayed 2 nights in Jun 2018
Response from Rosario on 21 Jun,2018
Grazie per il suo giudizio e ci auguriamo di averla ancora nostro ospite

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Buona la posizione, tra mare e le vie più caratteristiche di Napoli
Stayed 2 nights in Jun 2018
Response from Rosario on 21 Jun,2018
Grazie per il suo giudizio e ci auguriamo di averla ancora nostro ospite

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Rosario on 19 Jun,2018
Thank you for your opinion and we look forward to having you as our guest again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tutto perfetto. Stanza con bagno in B&B con area cucina e pranzo condivise. tutto pulito e curato. vorrei tornare con la famiglia
Stayed 1 night in Oct 2017
Grazie per la bella recensione. Saremo lieti di ospitarla con la sua famiglia

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Come a casa propria
Gentilissimo e disponibilissimo personale, pulizia e comfort delle camere ottima e posizione tattica per visitare il centro città. Consigliato!
Stayed 2 nights in Jun 2017

8/10 Good

Fran , São Paulo

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel agradável, bem localizado.
Hotel fica a + ou - 1,5 km da estação Central "Garibaldi", porém o endereço não aparece no GPS o que dificulta um pouco chegar ao hotel. O local é tranquilo e o comércio atende a todas as necessidades. Gostamos muito da estada e recomendamos.

6/10 Okay

Adriana, rio de janeiro

Disliked: Staff & service, property conditions & facilities
café da manhã péssimo
Próximo ao centro, acesso a pé ou de metrô a todo lugar. Ninguém presente para café da manhã, cafeteira não funcionava, comida plastificada e ruim. Tem que subir escadas com a bagagem.

10/10 Excellent

Miriam, Ciudad de México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una buena opción en Nápoles
Hotel bien ubicado (2 cuadras) de la Avenida Corso Umberto I y 15 minutos andando para llegar a Spaccanapoli y Via dei Tribunali, en cuanto empiece a trabajar la estación Duomo de metro estará más céntrico para poder llegar desde la Estación Garibaldi. El servicio de desayuno y limpieza del cuarto bien, habitación grande y amplia en una zona de barrios tranquila. El personal siempre fue cordial y dispuesto a ayudar al inquilino.El único inconveniente es que para poder hablar con el personal hay que irlo a buscar ya que no existe una recepción como tal.

8/10 Good

donatella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

VINCENZO, Bologna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unico aspetto che si potrebbe migliorare: la prima colazione

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stadthotel
Mitten in der City. Dennoch ruhig gelegen. Sehr netter Empfang.

8/10 Good

Rainer, Kornwestheim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jederzeit wieder.
sehr zentral und trotzdem recht ruhig für Neapel. sehr guter Service, Zimmer immer sauber. Frühstück italienisch, das heisst vorwiegend süss.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Struttura funzionale e pulita
Tre giorni a Napoli, una città che adoro! Due notti in questo grazioso B&B. Via Portanova non tutti la conoscono, essendo una stradina nel centro storico; consiglio di raggiungere la struttura da Corso Umberto. Anche se il contesto ambientale non è dei migliori, nel senso che non è signorile, il B&B sorprende perchè ristrutturato e curato nei dettagli. I proprietari sono disponibili e molto discreti, perchè ti accolgono all'inizio e non sono presenti nella struttura. La colazione è self-service ed è costituita oltre che dalle solite cose (per lo più confezionate) anche da un dolce artigianale. Le stanze sono spaziose e abbastanza silenziose.

8/10 Good

Alessia, Firenze

Liked: Cleanliness, property conditions & facilities, room comfort
B&B Ok!
Mi trovo d'accordo con le precedenti recensioni: camere spaziose, confortevoli e molto pulite. Ambienti comuni( piccola cucina e sala per la colazione)ordinati e puliti. Purtroppo la colazione è veramente povera, caffè,latte e succhi di frutta da bere e solo prodotti confezionati da mangiare. Con qualche accorgimento e un paio di prodotti freschi sarebbe stato perfetto. Location centrale, ottima per visitare a piedi tutto il centro. Nel complesso da raccomandare.

8/10 Good

Rocco, Lamezia Terme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo consiglio !
buona struttura in zona ideale per visitare il centro storico di Napoli servizio qualità prezzo buono!!!