The check in was done online and was very easy. There was no one, on site, that we met. The room was clean and very basic but the bonus was A/C in the hot and smoky weather, the bed was clean and comfortable with good pillows. The room could have used some “warming up” with some pictures but was certainly acceptable. There were baskets to put clothes in however no where to hang anything. For a few days in this quaint village it certainly was comfortable and we would recommend it.