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Hotel Hacienda Dorotea

3.5 star property
Mountain retreat where guests enjoy a peaceful garden with playground while staff handles the details - perfect for unwinding after adventure

Choose dates to view prices

Hotel Hacienda Dorotea welcomes travelers with free breakfast and a serene mountain setting. The garden has a playground, and the restaurant serves local specialties. Guests enjoy high-speed WiFi, luggage storage, and helpful staff for tour arrangements.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Laundry room
  • Housekeeping
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CLP 40 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CLP 40 per night
  • Hosted evening meal: CLP 50

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property

Frequently asked questions

Is Hotel Hacienda Dorotea pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Hacienda Dorotea?

Self-parking is free at this property.

What time is check-in at Hotel Hacienda Dorotea?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Hacienda Dorotea?

Checkout is at noon.

Where is Hotel Hacienda Dorotea located?

Situated on the boardwalk, this hotel is within 6 miles (10 km) of Mirador Cerro Dorotea, Costanera and Cueva del Milodon. Puerto Natales Casino and Centro Cultural Natalis are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.8

Exceptional

10

Cleanliness

9.4

Amenities

10

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 55 out of 63 reviews
Rating 8 - Good. 7 out of 63 reviews
Rating 6 - Okay. 1 out of 63 reviews
Rating 4 - Poor. 0 out of 63 reviews
Rating 2 - Terrible. 0 out of 63 reviews

Reviews

Verified

10/10 Excellent

vikram

Liked: Cleanliness, staff & service, amenities
Excellent room. Great hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
From start to finish, our stay was amazing. The front desk staff was delightful and so helpful. The room was absolutely gorgeous, comfortable beds and beautiful bathrooms. The grounds were gorgeous, and the restaurant was delicious
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities
Loved the rustic look, rooms were great and comfortable. Restaurant was great, lots of choices for breakfast and dinner. View is beautiful! Paula at front desk was outstanding went out of her way to make our stay comfortable with wine opener, glasses and plenty of tips about the area. Highly recommend!!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Bennett

Unbelievable view from our room and it appears all rooms have this same huge window view. Interesting history of this lodge. A short drive out of town which made for a nice quiet stay. Easy to find with Maps App. Close to airport. Great breakfast. We ate at the onsite restaurant two nights. Each time was delicious and of course convenient. Open till late. Hotel staff great.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

MATHILDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous setting with beautiful views. Our room was lovely, and perfect for a couple of relaxing days after lots of hiking. The only thing is our particular room was by the kitchen so you did get some sound through the walls. Majority of the rooms are downstairs though and wonā€™t have this issue. Staff all lovely and friendly and we had a nice meal in the restaurant one night. We didnā€™t have our rental car anymore but had no issue getting Ubers in and out of town.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay, awesome staff.

Wonderful small hotel. Neat story behind the place and the staff was very friendly and informative.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great property

Wonderful property, great staff, food and location.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique great boutique hotel about 5 minutes car drive out of town. The staff was very friendly and helpful.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Weilun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and beautiful hotel. Nice staff
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and property. The views were absolutely incredible! Highly recommended.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super little hotel

Great stay here with amazing views. Our initial room had a cracked window but the hotel were able to change us to a new room! Very friendly, helpful staff and delicious breakfast and dinner in the Restaurant.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Tushar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, flexible and accomodating.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic place. We even got to meet the owner. She was so nice. Great service and accommodations. . Lo red the small museum the hotel has.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location. People are very helpful.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Aparna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little remote but the taxis cost $5 only. Good value for money.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Original farmhouse with a beautiful view. Location far from the city, doesnā€™t have a courtesy bathroom if your flight takes off in the evening. Nice staff and nice breakfast
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute and rustic

Cute and rustic. The hotel restaurant for dinner and breakfast was delicious. The views from the room were beautiful.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rustic Gem

This is a wonderful rustic hotel that is away from the noise of the city, while being just a short, inexpensive Uber ride away from the town center. Breakfast is included and the restaurant is very good if you feel like staying on site for dinner. We would definitely stay again.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Tejas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful old hacienda that has been modernized. Large comfortable rooms. Out of town, a short cab ride to tranquility. Nice full breakfast and dining area, and helpful staff. One of our best stops so far!
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Hacienda Dorotea was absolutely perfect! Beautiful setting with helpful staff and extremely comfortable rooms. We have stayed in several hotels in Puerto Natales and this was the best by far and a reasonable price. It is just outside of town so a car is helpful, but there are lots of taxis so it is easy to get to. Overall I highly recommend!
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Daria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Hacienda Dorotea at low season so I guess we were the only guests at this time but we really loved the welcoming atmosphere, breakfast was diverse, the window view is something else, the room is clean, you feel safe even though there is no much people around the hotel area, the location is out of Puerto Natales, so it takes like 8 minutes on Uber
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a destination in itself! It was the perfect place for a relaxing vacation. I was able to book a day tour of Torres del Paine National Park that picked me up from this hotel, so even if it's not in the central part of Puerto Natales, it isn't too far out either. The staff was lovely. If you are afraid of dogs, be forewarned that there is a very friendly medium sized dog named Lucas who sometimes greets guests as they arrive.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Every room with a stunning view. Amazing hotel!

It was the perfect location for us. The rooms are spacious, clean, and with a very unique style of reycled woods, which we loved. The atmosphere is quite special and every room has a huge window looking at the mountain range which was exquisit. Super comfortable beds as well. The staff was really nice and helpful with everything. The hotel is situated outside of Puerto Natales, so you need a taxi or a rental car to get to town. We loved everything about our stay and would definitely recommend and come again.
Stayed 6 nights in Oct 2023
Verified

10/10 Excellent

Marie-Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Modern rooms with very comfortable bedding. The bonus is that each room overlooks over the pasture and on a clear day, mountains and glaciers from Torres Del Paine are visible. The staff at the reception speak good English and are very friendly and helpful. We had some noise issues from the electric system and they tried their best to fix the problem. I was sick during my visit and there was no issue delivering supper to the room.
Stayed 3 nights in Dec 2024