National Palace Museum of Korea

The staff was great and helped anyway they could. The buffet for breakfast was good and dinner was also good, great selections, food and beverages. Very convenient to a subway station which the AREX train from the airports drop you off at and can take back to the airports 7eleven is right next door as well as another convenient store is across the small street facing the front entrance. Lots of restaurants in walking distance.

The room was not very clean. The nightstand was cracked, and the bathroom was outdated, poorly maintained, and needed a thorough cleaning and renovation. The biggest issue was the room temperature. For the first two nights, the room was cold, and the heat would not go above 21°C (70°F). The hotel provided a portable radiator, but having to use a space heater overnight was concerning because of the potential safety risks. On the third night, the room became unbearably hot, reaching 26.5°C (79.7°F), and the front desk said they could not control the heating system. I had to leave the window open all night, only to wake up freezing around 3 a.m. Overall, it was a terrible experience. The lack of temperature control, poor cleanliness, and condition of the room made for a very uncomfortable stay. I would not recommend this hotel.