Hotels near Natural History Museum

"The room we were put in was of sub standard. They charged us for third guest but did not have bed for the third guest. They were giving a 3” foam pc called mattress and asked us to put on the door and sleep, we rejected that. First night we 3 people tried to sleep on one bed which had mattress in bad condition, we could not sleep. I booked another hotel somewhere nearby and spent next night there only then we could all complete our sleep. I did not like all this and no one from Hotels.commas available to help us at that time. Question is this why hotel shared such pictures on your site which were not true. I am from Canada, do you people want us to sleep on floor? I will never use your portal for booking in future and advise others also for the same. Poor and misleading and misguiding portal, hotel, staff. They really need training, they are zero percent sympathetic and must not be acceptable in hospitality industry. "

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"Very clean room and well maintained property in grear location, staff very helpful"

"Not worth the money "

"no internet (WiFi), room was not clean. the toilets were horrible. the sheets and pillow covers were dirty. air conditioning did not work"

"Accommodated last minute reservation. Clean room and bathroom"

"Room wasn't good for the money they charged. Towels looks like never replaced."

"Nice and clean place, helpful staff."

"Kinda old and run down. Towels were so bad. Smelt smoke in the room Staff was very nice though! "