8/10 Good
NIKKIA
20 May,2024
Liked: Staff & service, amenities
The Grand Lido was nice. Pool has missing tiles that need replacing. Patio screen is too loose. Room service was the worst! Order never right. Order never confirmed as they were overwhelmed. Food takes too long too receive. More food options are needed for room service and restaurants. NO MORE INSTANT POTATOES!! Bartenders are not great at making drinks. They need training bad! Grand Lido staff were amazing! I will try again. I hope this review finds its way to actions. Food and drinks are important! Need to spray for bugs with a higher potency. Hard to eat with little bugs landing in your drinks and food! I know its Jamaica, but Ive been before and didn't have this bug problem. New white towels are needed. Towels are beige and yellowish. Hunters steakhouse was my favorite. Ate there 2 nights in a row.
NIKKIA
Stayed 6 nights in May 2024