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"I loved this place!! The property was wonderful and the trip was exactly what we expected until the last day. It was raining and my friend slipped on the property right in front of the elevators. "

"Property is very well-maintained and clean, rooms are very nice and up to date. "

"I found the male staff members to be very flirtatious and sexually forward in a way that made me feel uncomfortable as a female traveling alone. It felt very unprofessional. My air conditioner leaked a giant puddle on the floor and even though I mentioned it several times, it took them three days to fix it. The outlets don't work to charge a cell phone and I was left with a dead phone for 48 hours. I didn't find the buffet until the last day. It wasn't a great experience."

"Very nice resort. Very clean!!! Food was okay. Beach was beautiful; loved how there were palm trees everywhere and so you could pull up a lounge chair for shade. I understand it was a kid friendly resort but I absolutely hated having pure alcohol poured on top of the slushee drink. You would think at least at the adults only pool, that that could be mixed in in the machine. As for the staff, I have to say I am disappointed. I stayed at a RIU in Cancun last year and the staff were exceptional. I felt a lot of the staff were very rude. Very unkind and acted as if they hated their job. No smiles. I would compliment them and they wouldn’t say anything or even smile. When I got my face painted for the white party the girl was PISSED that there was a line and when she turned around and saw a line she said “damn”. She wouldn’t converse with me or anything. It kind of killed my mood. NOW there were workers who were very kind. Oneil was a bartender at the wedding we attended and at the front bar by the entrance and he was great!!! Whitney with RIU fun was a hoot! Loved her. Other workers did not have their vibe or energy. And they were VERY pushy for tips. Even at the wedding we attended, my husband said thank you to everyone and one of the waiters said “well aren’t you going to tip me?” After we had tipped OUR waiter and Oneil. I honestly do not know if we will return to this resort as nice as it is just because the workers realllly killed the vibe. "

"The resort was nice but I doubt multiple roaches in my room in different days. The staff acted as if they knew nothing of them but apparently it’s been an issue I recommend them fuming the property. "

"Food was great, really nice beach, staff were always friendly and helpful. "

"The check-in was slow and tedious. Staff rude, both at front desk and pool bar. Dead cockroaches seen on walk to our room and plates with remnants of meals left in corners with flies buzzing them. Overall, the experience was a let-down."

"Great Resort!"

"Food is very good, excellent drinks, great service "