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Huilo Huilo Nawelpi Lodge

4.0 star property
Travelers find a perfect balance of nature and comfort at this forest lodge, with outdoor spa treatments and local cuisine served on-site

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Huilo Huilo Nawelpi Lodge, in the Huilo-Huilo Biological Reserve, blends rustic elements with modern amenities. Guests enjoy a breakfast buffet, spa tub, outdoor treatments, in-room WiFi, pool access, and dry cleaning/laundry services.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during April, May, July, August and June.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 13 and younger are not allowed at this property; all guests older than 13 are welcome

Rollaway/extra beds are available for CLP 132000.0 per night.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CLP 364000 per vehicle (return)
  • Rollaway bed fee: CLP 132000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 13 years old and younger are not permitted at this property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 13 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does Huilo Huilo Nawelpi Lodge have a pool?

Yes, this property has outdoor pool access.

Is Huilo Huilo Nawelpi Lodge pet-friendly?

No, pets are not allowed at this property.

How much is parking at Huilo Huilo Nawelpi Lodge?

Self-parking is free at this property.

What time is check-in at Huilo Huilo Nawelpi Lodge?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Huilo Huilo Nawelpi Lodge?

Checkout is at 11:00 AM.

Does Huilo Huilo Nawelpi Lodge provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CLP 364000 per vehicle applies.

Where is Huilo Huilo Nawelpi Lodge located?

Situated on the riverwalk, this spa lodge is 1.6 mi (2.6 km) from Huilo-Huilo Biological Reserve and 24.3 mi (39.2 km) from Parque Nacional Lanin.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.6

7.6

Cleanliness

6.0

Amenities

7.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

Reviews

Verified

2/10 Terrible

Ozan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service level at this hotel is terrible. Don’t be deceived with the beautiful surrounding forests and the well marketed architecture. There is almost no service. The staff is like floating clueless ghosts and everywhere in the hotel is freezing. The food is also terrible. Nawelpi is certainly not a 5 star hotel. I’d like to meet the person who gave 5 stars to this hotel. At best it’s 3 stars. The indifferent attitude of the staff is unforgivable. In the room, almost nothing works.
Stayed 3 nights in Apr 2023
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Viele versteckte Zusatzkosten (10 USD pro Nacht Rezeptionsgebühr, 10% Trinkgeld auf Zimmerpreis etc.). Anlage ist alt und in überholungsbedürftigem Zustand. Service der Rezeption ist schlecht (mit einzelnen Ausnahmen). Würde zukünftig eine anderes Hotel wählen. Die Gegend ist sehr schön und ideal für Outdooraktivitäten.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its 100/100 nature, exclusive , inside the woods 5* suites good restaurant ,good trekins nice people atending
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025