Hotels near New Forest Museum

"Upon entering, the room smelt strongly of mould and damp. There was mould all over the bedroom window and the smell also came from the bathroom. The bathroom door latch didn't work, so the door didn't stay closed. The bathroom extractor fan is caked with dust, the bath looks like it hadn't been cleaned, the panel looks incomplete and the grouting is mouldy in the shower. The bedroom had a radio, which was also caked in dust. I have a severe allergy to dust, which immediately caused a skin flare up. On top of all of the above, the travel cot provided was filthy on the net sides with loads of stains and yellow in colour. The room is a hazard to health. We opened the bedroom window for an hour and the smell did not budge, because it was never going to with the mould issue. Reception suggested air freshener, which is ridiculous as it would only mask the smell temporarily. I am also allergic to lots of chemicals in air fresheners. We were provided a clean cot after we informed the lack of cleanliness of the one provided. The mattress on the roll out bed was so flat, it was uncomfortable for our daughter. We are extremely disappointed with the state of the room and wasted money in fuel travelling to the hotel we didn't end up staying at. We had to pay more to stay elsewhere at such short notice. I sent feedback the next day by email with photos. No response and it's 3 days later I've put this review on."

"Great staff. Nice cocktail happy hour and a good breakfast in the morning. Thanks for a lovely stay."

"Ideal location for the town and the New forest. Just a walk across the road and you are in the New forest. Lots of parking available. Staff were lovely and friendly. There is a bus stop right outside in case you do not drive or wish not to drive. We did have breakfast and dinner, both of which were very good. Caters for breakfast and dinner and has a bar. Room was clean, had everything that you needed. This hotel allows dogs. There was no smell of dogs throughout the building and not one dog hair to show. I myself have dogs ,they did not come with us this time but maybe in the future. As a dog owner I do not like the smell of dog. So compliments to housekeeping and to the dog owners. I arrived in may, I could not believe that I slept under a 4.5 duvet which was nice and warm. I would recommend this hotel .Its great value for money ,great location. "

"Breakfast was a bit of a pickle. Help yourself on the bar. Hot order with waitress. Bacpn only cooked on one side - a bit odd. Coffee not good. "

"Lovely hotel"

"The superior double room was clean, the bathroom was ok but the bath is small. The building is tired and in need of renovation. We used the spa and had a massage which was excellent. Breakfast was good."

"A lovely hotel and very accommodating. They were happy to store my bike for me overnight and looked after my bag before and after check in. A great selection on the tea tray and a lovely touch with the radio in the room playing classical music when I arrived. It was a relaxing stay"

"First time on my own and staff was very kind Beautiful place will come back. "

"Lovely spacious room for my family of 4. Clean, ample towels, and bedding. General areas all clean, staff were very pleasant and helpful. Parking was easy and onsite, and it's great how close you are walking distance into Lyndhurst high street. Breakfast was very nice and had plenty of choice. Huge thanks! "