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Reviews of Sleep Inn Coney Island

2.5 out of 5
Sleep Inn Coney Island
2586 Stillwell Ave, Brooklyn, NY

Reviews

7.2

Good

Rating 10 - Excellent. 66 out of 226 reviews" "
Rating 8 - Good. 72 out of 226 reviews" "
Rating 6 - Okay. 42 out of 226 reviews" "
Rating 4 - Poor. 19 out of 226 reviews" "
Rating 2 - Terrible. 27 out of 226 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Jonas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Naah
cockroaches, foul smells
Stayed 1 night in Apr 2019

4/10 Poor

Jonas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
go somewhere else
basic
Stayed 1 night in Apr 2019
Response from dany on 3 Jun,2019
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Dinesh

2/10 Terrible

Verified traveller

Stayed 1 night in Apr 2019
Response from deny on 3 May,2019
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, gm

4/10 Poor

Mesut, Washington DC

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The heater in the room was making a terrible noise. Couldn’t sleep whole night
Stayed 1 night in Apr 2019
Response from Deny on 3 May,2019
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, gm

6/10 Okay

Kyrenecia

Disliked: Staff & service, room comfort
Experience
The check in experience was a little frustrating because when walking the attendant automatically said sold out but we had reservations. The room was really small. But we made the best of it.
Stayed 1 night in Apr 2019
Response from deny on 25 Apr,2019
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, gm

2/10 Terrible

Verified traveller

Stayed 1 night in Apr 2019
Response from deny on 1 May,2019
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Dinesh gm

2/10 Terrible

Verified traveller

Stayed 1 night in Apr 2019
Response from deny on 1 May,2019
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Dinesh gm

10/10 Excellent

ck, western ny, us

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2019
Response from DANY on 29 Mar,2019
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, G.M.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from dany on 29 Apr,2019
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Dinesh

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location is great but that’s where that ends. The hotel in under construction and is loud and dirty. But I am guessing this is for good reason as we stayed in a room the smelled like wet socks and the carpet was discusting! We had to wear our shoes in the room and even the shoes would stick to the floor. The staff was nice and answered all of our questions but in this price range I would look elsewhere until they finish the remodel.
Stayed 1 night in Mar 2019
Response from DANY on 29 Mar,2019
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, G.M.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019
Response from dany on 29 Apr,2019
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Dinesh

10/10 Excellent

terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful night!
It was an Amazing stay!
Stayed 1 night in Mar 2019
Response from dany on 16 Mar,2019
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Dinesh gm sleepinn 7189756702

10/10 Excellent

terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Escape!
Very relaxing!!
Stayed 1 night in Mar 2019
Response from dany on 16 Mar,2019
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Dinesh gm sleepinn 7189756702

10/10 Excellent

terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxation at it's best!
How do you say simply wonderful!!!!!!!
Stayed 1 night in Mar 2019
Response from Dany on 18 Mar,2019
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Dinesh gm sleepinn 7189756702

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2019
Response from dany on 29 Apr,2019
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

8/10 Good

NeenaT

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I will say the room was really clean including the bathroom. The place is not in the best of neighborhoods, meaning it's not the worst neighborhood I've been in but not like you will see a Starbucks or anything upscale. I felt safe, basically I was only there to shower and sleep. I had someone with me so I felt safer. The hotel could use some updates, paint, newer curtains but I was surprised how clean my room was and the bathroom was actually spotless. No stains on the curtains either. The check in people were very nice and all smiles which I liked. The bed was comfortable and the sheets were really white. I inspected everything and still did a bleach wipe down but I would do this even at a 5 star hotel. I would stay again because of the cleanliness. I'd rather stay in a clean place than something upscale that is filthy. Check out was great too and I will say Expedia charges you the exact price and I was happy about that because other sites put a $200 or $300 hold on your card so I will be using Expedia from now on.
Stayed 1 night in Mar 2019
Response from dany on 18 Mar,2019
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Dinesh gm sleepinn 7189756702

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at the Sleep Inn in Coney island
Very accommodating for me, great service, nice people, relaxing and comfortable, 24/7
Stayed 1 night in Mar 2019
Response from Deny on 16 Mar,2019
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Dinesh gm sleepinn 7189756702

10/10 Excellent

mildred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
next best place to home
Stayed 1 night in Mar 2019
Response from dany on 8 Mar,2019
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Dinesh gm sleepinn

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2019
Response from dany on 29 Apr,2019
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Dinesh

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019
Response from dany on 29 Apr,2019
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Dinesh

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Small rooms Nice staff. That’s all. No other comments
Stayed 1 night in Mar 2019
Response from dany on 8 Mar,2019
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Dinesh gm sleepinn

8/10 Good

Verified traveller

Stayed 1 night in Feb 2019
Response from dany on 29 Apr,2019
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Dinesh

10/10 Excellent

Taneka D.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from dany on 28 Feb,2019
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Dinesh gm

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2019
Response from dany on 29 Apr,2019
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Dinesh

10/10 Excellent

davit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from danny on 8 Feb,2019
Hello Good morning. Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Dinesh gm sleepinn

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2019
Response from danny on 8 Feb,2019
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I am sorry to hear about the condition of bathroom and fridge in your room.We will fix this issue. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Dinesh gm sleepinn 7189756702

4/10 Poor

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Location was good and had parking. However, there was bugs. Bug in fridge and on toilet.
Stayed 1 night in Feb 2019
Response from Danny on 6 Feb,2019
Hello Good morning. I am so sorry to hear about the condition of toilet and fridge. We will fix this issue. Thanks for your information. Once again I am sorry for your inconveniency during your last stay at our hotel. Thanks. G.M.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
The hall smelled like smoke not a pleasant smell. The room was was a little small.
Stayed 1 night in Feb 2019
Response from Danny on 10 Feb,2019
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Dinesh gm

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ac /heat wasn't working properly, safe didn't work but they fixed it but room temperature was ether hot or cold, bedding had stains on it , room was small in closet you couldn't hang anything an less the close was children size.
Stayed 1 night in Jan 2019
Response from danny on 3 Feb,2019
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Dinesh gm

2/10 Terrible

Verified traveller

Stayed 1 night in Jan 2019
Response from danny on 30 Jan,2019
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Dinesh gm sleepinn

6/10 Okay

Hojiakbar

Disliked: Staff & service, property conditions & facilities
Heater not working at all,
Stayed 1 night in Dec 2018
Response from dany on 13 Jan,2019
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Dinesh gm

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yay VNV NATION WEEKEND
It was amazing. For the next time I have to remember to map things out. And know how to get to places
Stayed 3 nights in Nov 2018
Response from da on 23 Dec,2018
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Dinesh gm sleepinn

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018
Response from de on 21 Dec,2018
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Dinesh gm sleepinn 7189756702

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth the money.
Breakfast was good. Coffee maker in the room. Towels and shampoo/soap present. Room was not ready when I arrived at 4: 30 PM . I have to wait until it got ready.The hallways smells.Bathroom was not clean with hair on floor, bathroom door was stained. HEAT WAS NOT WORKING. They have a space heater to heat the room. I left it on all the time, I was afraid that it could catch fire.Weak wifi signal. Despite presence of front disk receptionist, building side door was open and I came through it directly to the room. They insisted to copy my driver license !!
Stayed 1 night in Dec 2018
Response from deny on 16 Dec,2018
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Dinesh gm sleepinn 7189756702

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Dinesg on 16 Dec,2018
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Dinesh gm sleepinn

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean but very small. Sufficient to sleep but not to walk.
Stayed 2 nights in Nov 2018
Response from GM on 7 Dec,2018
Thank you for taking the time to review our hotel. It’s a pleasure to hear you had a positive experience during your stay. Your feedback is very important to us and helps with our continuing efforts to provide excellent service and a great stay to all our guests. We hope to see you again at Sleep Inn Coney Island. Thank you -GM.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad
Dirty room.....bad housekeeping...and in a bad neighborhood differently dont get caught out after dark...we only made reservations thier to visit coney pier!
Stayed 1 night in Nov 2018
Response from GM on 4 Dec,2018
Thank you for your time to write a review based on your most recent stay at our hotel, Actually all of our staff have been properly trained to make a good impression with proper service techniques. We will try to give you better service with improvement since every day especially during your next stay. I apologize from my entire team and thank you for alerting us on this very critical issue so we are able to better improve ourselves to perform better than ever. We hope to see you again soon GM

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2018
Response from GM on 7 Dec,2018
Thank you for taking the time to review our hotel. It’s a pleasure to hear you had a positive experience during your stay. Your feedback is very important to us and helps with our continuing efforts to provide excellent service and a great stay to all our guests. We hope to see you again at Sleep Inn Coney Island. Thank you -GM.

6/10 Okay

Yoselin, Brooklyn

Disliked: Cleanliness, property conditions & facilities
Room was a little bit dirty, a cockroach crawl up the chair I was sitting on. I had to go downstairs for someone to come up and put the heat on.
Stayed 1 night in Nov 2018
Response from dany on 9 Nov,2018
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Dinesh gm sleepinn

10/10 Excellent

kerselia, Norfolk, Va.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Extremely friendly staff that catered to our every need.
Stayed 1 night in Aug 2018
Response from dany on 3 Nov,2018
Dear guest, hank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Dinesh gm sleepinn 7189756702

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from dany on 25 Oct,2018
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Dinesh gm sleepinn 7189756702

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2018
Response from dany on 3 Nov,2018
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Dinesh gm sleepinn 7189756702

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Dany on 26 Oct,2018
Dear guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Dinesh gm sleepinn 7189756702

6/10 Okay

Chun

Liked: Staff & service
One clean, one smelly.
The hotel was good. We had two rooms. One was clean. The other one smelled like feet. They have to replace the carpet.
Stayed 2 nights in Oct 2018
Response from dany on 26 Oct,2018
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Dinesh gm

8/10 Good

MONICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Dany on 26 Oct,2018
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Dinesh gm

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from deny on 25 Oct,2018
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Dinesh gm sleepinndany

10/10 Excellent

Tifani-Rae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from dany on 12 Oct,2018
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Dinesh gm sleepinn

8/10 Good

Elle, Philadelphia, PA

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean. I believe a lot of rooms are filled with people who live at the hotel, so I felt like I was intruding. Everyone seemed to know everyone. Everyone was friendly but I felt like I stuck out as someone new.
Stayed 2 nights in Sep 2018
Response from dany on 1 Oct,2018
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Dinesh gm

10/10 Excellent

Hakeem, OUT USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close near Coney Island & free parking, very clean room
Stayed 2 nights in Aug 2018

10/10 Excellent

Cindy, Albany,NY

Liked: Cleanliness, staff & service, property conditions & facilities
Great little hotel, close to Coney Island Boardwalk. You couldn't really walk but there was a great car service that took us back and forth for $8. The rooms were a bit small but nice and clean. There was also a great little breakfast. The staff were helpful and nice. Would definitely stay there again.
Stayed 2 nights in Aug 2018
Response from Danny on 11 Sept,2018
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Dinesh gm sleepinn 7189756702