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Loved this hotel. The only thing I didn’t like was our ocean suite view room had several (13+) huge ants scattered around when we arrived. I think they were coming up from the bathroom floor drains, not sure. Otherwise, our experience was perfect!
Staff was extremely friendly, we've lost our luggage prior to flight to Phuket, they were willing to offer to pick them up from Phuket Airport to straight to our room.
This was our 2nd visit to Santhiya since 3 years ago. The view never fails to blow our minds. In terms of service and cleanliness, the standards have dropped. Staff is less smiley, there was no welcome massage like it used to and there are a lot more mosquitoes this time. There were a swarm of flies ...
Very nice service and view
Everything is great. Breakfast is boring
The hotel is dated but close to the beach and connected to big shopping centre. It is in the main road but quiet enough from the noise of Bangla street.
I like the number of food options- didn’t need to step out of the resort at all. Siam deli offered a good and economical alternative to buffet breakfast. Kids under 6 dine for free in all restaurants which is a big plus. Swimming pool is dated with only 1 slide but nonetheless, kids still enjoyed ...
We booked a room for 5 nights and were not disappointed. We were welcomed with a cool drink; flower wrist leis, and a chilled towel. The staff at the reception area were extremely friendly. We were soon escorted to our room, with an explanation of the room amenities. The room was large and beautiful, ...
The moment you step into the resort, You feel very welcoming as all the staff are all very courteous and welcoming. Breakfast on the hotel is good varieties bit not so tasty. The toilet seat in Rm 434 is scratched at the front.
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