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This was our 2nd visit to Santhiya since 3 years ago. The view never fails to blow our minds. In terms of service and cleanliness, the standards have dropped. Staff is less smiley, there was no welcome massage like it used to and there are a lot more mosquitoes this time. There were a swarm of flies ...
The service is superb & its near to Karon beach where the hotel do provide beach towel & transport to the beach for free.
Breakfast buffet is very large and complete with everything. Dinner buffets are terrific also. Far enough away of the noise of the town. Staff is excellent! Rooms are great! Pools are great also! Very relaxing! Just be prepared for the number of steps involved getting up to the lobby area!
Staff was extremely friendly, we've lost our luggage prior to flight to Phuket, they were willing to offer to pick them up from Phuket Airport to straight to our room.
Everything is great. Breakfast is boring
We liked the hotel but walking from family suit to reception counter their is no shelter, if it is rain we feel vry inconvenience to walk. It would be better if shelter is built......thank you
I enjoyed the resort features and close location to Karon beach. The spa was particularly good.
The moment you step into the resort, You feel very welcoming as all the staff are all very courteous and welcoming. Breakfast on the hotel is good varieties bit not so tasty. The toilet seat in Rm 434 is scratched at the front.
The infinity pool and views are definitely the hotels best feature.
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