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"Staff from the Cafe to the Restaurant and Bar's and staff from desk, security and cleaners went out of their way to make your Holiday at Grand Mercure Resort as pleasurable and worry free as possible. You were left with nothing but to relax and enjoy your holiday. Will be going back for another Holiday."

"The customer service is genuinely warm and helpful. It's a beautiful hotel with a charming swimming pool and all the comforts you'd want. The staff are always ready to assist with any issues you might have. The restaurant area offers fantastic meals that you're sure to enjoy. "

"The facilities were heavily maintained "

"Great staff amazing breakfast buffet and comfortable rooms make it a first class hotel property! The hotel is ideally situated in the heart of old town Phuket with many offerings and options for restaurants bars coffee shops shopping and of course massage spas ! The historical offers beautiful Portuguese inspired architecture with many opportunities for photographers and content creators."

"Wonderful staff. Location great "

"One of the best hotels I’ve stayed at the room was spotless clean the staff very friendly and helpful and so many activities at the hotel "

"Great hotel with wonderful breakfast! Rooms are comfortable and clean. Would definitely stay here again. "

"Great service staff, cleanliness. breakfast and Gym. the location is every covinient and walking distant"

"Great service!"