S$15 Cheap Flights to Phuket

Safia was very helpful

Good service

Good call center response for problem with Passport name and passenger booking name being different. Changed without charge.

At times a bit too strict on safetly as i have a 2.5 years old with me they insist need to bunckle up but he simply refuse we ask can we just carry him on our lap NO is the answer . I do understand the safetly issue concern . But at times need to give and take i guess . But i am overall happy with scoot .

The flight Was too late... Everything was fine.

Flight was ahead of schedule. We arrived 15 mins earlier! 

the door had problem to open. But the cheaf pilot was perfect to lead passengers

Air bridge failed in Phuket. Had to deplane from rear to bus.

Assistance at the airport is rude. Process to the counter due to my name is different. When i request from the staff to print out my friend boarding pass as i waited some time before my turn. She took my passport is a rude manner. she just ignore and pretend didnt hear me and answer 'is done'. So i need to process over to the self check-in machine to print the boarding pass.

Only thing thats bad was change of boarding gate was not clear enough,just a note at the counter of the original gate.