Search Apartments in Newcastle-Under-Lyme

"We was meant to stay here I booked a room with double & 2 singles, when I got the confirmation it stated 1 double 1 sofa bed the property made the mistake, after calling hotels.com to try to resolve I got nowhere, so I had no choice but to book another property. After booking another property I then get a call from this property saying they made a mistake. Hotels.com wouldn’t refund me. So I asked the property to refund me which was short by £20 odd pounds. So overall not a good experience "

"Stayed several times now home from home"

"Cannot comment as we were sent to a different loction at the last minute"

"Good communication for check in, easy and faster Secure location, the room was big and clean, everything ok with small exceptions, just half or role of toilet paper and left side bed lamp missing switch Easy check out, thanks for everything "

"Nice little cosy self contained apartment, clean, warm and all the things you need, nice little touches like salt pepper etc and a welcome basket with some essentials in there really helped."

"It was ok but what I did not really like is that after booking, they took me to some where else. It was comfortable and nice. Also central area. Wasn't really a bad idea to stay there in the end. The people I met there were nice people "

"Turned up to the hotel to be told we didn’t have a booking. Zero empathy or customer service. I had driven 3 hours and myself and my 1 year old had no place to stay and hotels.com weren’t able to relocate us so had to drive home. "

"Good points: Really clean and lovely apartment, right in the town with a nearby carpark that is free from 3:30pm - 9:30am. Lots of handy sockets too which a lot of hotel rooms lack. The apartment has everything you need to be self sufficient. Not so good points: Check in was supposed to have been from 3pm but was told on my day of arrival I couldn’t check in until 4pm. The shower had a faulty temperature control so had been removed and set to what was supposed to be a comfortable temperature...

"The property was cold and the device to set the temperature seemed to be out of battery. It was somewhat hard to find, and when we entered there was a vacuum cleaner sitting in the hallway. Parking can be hard to find, and the owners' emails seemed to be automatic and not responsive."