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Reviews of Embarcadero Resort Hotel & Marina

3.5 out of 5
Embarcadero Resort Hotel & Marina
1000 SE Bay Blvd, Newport, OR

Reviews

8.0

Very good

Rating 10 - Excellent. 431 out of 1001 reviews" "
Rating 8 - Good. 304 out of 1001 reviews" "
Rating 6 - Okay. 139 out of 1001 reviews" "
Rating 4 - Poor. 87 out of 1001 reviews" "
Rating 2 - Terrible. 40 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view and balcony were wonderful and the unit very light and nicely put together. Thoroughly enjoyable!
Stayed 1 night in Apr 2024
Response from -Guest Services Team- on 1 May,2024
Thank you for staying with us. We are glad you enjoyed your stay! We hope to see you again soon!

8/10 Good

Paulette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an apartment complex. We were in a full apartment, kitchen, separate bedroom, living room and balcony. There is a main office area, and a restaurant but the hours didn’t work while we were there. It was rainy and cool so that effected out stay. But, it is an absolutely beautiful part of the coast. Gorgeous beach on the Pacific, very interesting bay area that was full of Sea Lions. You get into the town over a huge beautiful bridge. I would absolutely recommend this town and the apartment was great, there weas also a laundry facility which was great.
Stayed 2 nights in Apr 2024
Response from -Guest Services Team- on 30 Apr,2024
Thank you for staying with us! We are thrilled to hear you enjoyed your stay with us. We hope to see you again soon!

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we stayed it was 70 degree weather…who could complain! Bay views were amazing! We love crabbing off the private doc and a clean bbq was a nice amenity. Easy walk to the bay front for dining and novelty shopping. We stay here 2-3 times a year and never disappoints. We definitely prefer the suites with a kitchen. Wish there were more rooms that would allow small pets.
Stayed 3 nights in Apr 2024
Response from -Guest Services Team- on 29 Apr,2024
Thank you for staying with us! We are thrilled you enjoyed your stay. We appreciate your business and look forward to seeing you again.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good please
Stayed 1 night in Apr 2024
Response from -Guest Services Team- on 29 Apr,2024
Thank you for staying with us!We hope to see you again soon!

8/10 Good

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was comfortable and well appointed . We loved the view from our balcony of the bridge & bay . The only drawback was that breakfast /brunch was not offered until 10 am - so we missed out on that because we wanted to check out the parks before the weather turned rainy .
Stayed 1 night in Apr 2024
Response from -Guest Services Team- on 25 Apr,2024
Thank you for staying with us! We are thrilled to hear your enjoyed your stay & enjoyed the view our property has to offer. We hope to see you again soon!

6/10 Okay

Julia

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from -Guest Services Team- on 25 Apr,2024
Thank you for staying with us. We hope to see you again soon!

4/10 Poor

Eva

Travelled with partner
Disliked: Property conditions & facilities
Lights didnt work. And we were locked in pool area and had to break down door to get out.
Stayed 2 nights in Apr 2024
Response from -Guest Services Team- on 23 Apr,2024
Thank you for staying with us. We sincerely apologize for the issues you experienced during your stay. We have spoken to our team and are retraining our employee. Our General Manager will be in contact to further discuss the issues you experienced. We would love to welcome you back so that you may see the improvements we are making.

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun getaway for spring break. Pool is super warm and Jacuzzi great. Property well maintained. Room very clean . Our view was spectacular. Definitely coming back.
Stayed 1 night in Apr 2024
Response from -Guest Services Team- on 3 Apr,2024
Thank you for staying with us. We are pleased to hear you enjoyed the amenities our resort offers. We look forward to seeing you again!

10/10 Excellent

Andria

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was great place to stay. Super comfirty abd calmly. Definitely will come back to same place. I recommended this place. Perfect for family vacation!
Stayed 2 nights in Mar 2024
Response from -Guest Services Team- on 3 Apr,2024
Thank you for staying with us. We are pleased to hear you enjoyed your stay. We look forward to seeing you again.

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My expectations for the room and property were exceeded. The view was as-advertised, as well as the amenities. The room was clean with more than enough accessories. The staff was helpful and supportive. I feel that it was priced reasonably for what we received. I will be saying again in the future !
Stayed 1 night in Mar 2024
Response from -Guest Services Team- on 3 Apr,2024
Thank you for staying with us. We are pleased to hear you enjoyed your stay. We would love to welcome you back.

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view! Close to the Bay front and a short drive to downtown and Nye Beach
Stayed 2 nights in Mar 2024
Response from -Guest Services Team- on 3 Apr,2024
Thank you for staying with us! We look forward to seeing you again soon!

10/10 Excellent

Jonathan

Stayed 1 night in Mar 2024
Response from -Guest Services Team- on 22 Apr,2024
Thank you for staying with us! We are happy to hear you enjoyed your stay. We hope to welcome you back soon!

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this spot! We come every spring!
Stayed 2 nights in Mar 2024
Response from -Guest Services Team- on 18 Mar,2024
We are pleased to hear that you enjoyed your stay with us. We look forward to seeing you next spring!

6/10 Okay

Diana

Stayed 1 night in Mar 2024
Response from -Guest Services Team- on 8 Apr,2024
Thank you for staying with us. We hope to welcome you back soon.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from -Guest Services Team- on 18 Mar,2024
We are glad you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful!! Our views were so pretty
Stayed 3 nights in Feb 2024
Response from -Guest Services Team- on 13 Mar,2024
Thank you for staying with us. We are glad you got enjoy the beautiful view from your unit. We hope to see you again soon.

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Weather was rough but the view was still beautiful. The rooms are always warm and beautiful. I’m so happy they have a restaurant open again on the property.
Stayed 1 night in Feb 2024
Response from Nahni Metcalf, Guest Service Manager on 2 Mar,2024
Kristi,The Embarcadero appreciates your business and your kind review. Although, we cannot control the weather conditions, we do strive to make each visit as memorable as possible. Remind us of this review on your next visit for 10% off of your next stay.

10/10 Excellent

Todd

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and view.
Stayed 1 night in Feb 2024
Response from Paula, General Manager on 28 Feb,2024
Thank you for staying with us and taking the time to leave us a review.

10/10 Excellent

Perri

Liked: Cleanliness, staff & service, property conditions & facilities
The view was amazing,
Stayed 2 nights in Feb 2024
Response from Paula, General Manager on 26 Feb,2024
Excellent! We are so appreciative of your business.

10/10 Excellent

Willy

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Paula, General Manager on 26 Feb,2024
Thank you for staying with us at the Embarcadero. We appreciate your feedback.

6/10 Okay

Candy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The condos are old but the one we stayed in had been remodeled. It no longer had a fireplace and I think it would have been nice to have one. The TV only worked intermittently and we had staff come 3 times to try and fix it. It was not able to be fixed. Our unit was on the ground level and there were small children screaming and running upstairs. You could hear every footstep. The views were beautiful. We loved the balcony. Overall we enjoyed our stay. If we decide to stay again we will choose a top floor unit.
Stayed 2 nights in Feb 2024
Response from -Guest Services Team- on 19 Feb,2024
Thank you for staying with us. We have a lot of property wide projects scheduled this year. We hope to welcome you back so you may see the improvements we are making.

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love spending New Year’s Eve here. Got the same room 2 years in a row. Amazing little spot.
Stayed 2 nights in Dec 2023
Response from -Guest Services Team- on 19 Feb,2024
Thank you for staying with us. We appreciate your business. We hope to see you again soon!

10/10 Excellent

jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies at the front desk were very sweet and informative. We love coming here. Also a great place to stay if you want to be close to the bay shops
Stayed 1 night in Feb 2024
Response from -Guest Services Team- on 19 Feb,2024
Thank you for staying with us. We hope to see you again soon!

10/10 Excellent

jenna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here! They gave me recommendations for local restaurants and the room was very clean, staff was very accommodating! I would definitely stay here again.
Stayed 2 nights in Feb 2024
Response from -Guest Services Team- on 12 Feb,2024
We are glad to hear you enjoyed your stay with us. We look forward to seeing you again the next time you are in our area.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only down side was every once in a while would get a paint smell in my room
Stayed 1 night in Feb 2024
Response from -Guest Services Team- on 12 Feb,2024
Thank you for staying with us. We hope to welcome you back soon!

8/10 Good

Elizabeth

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great view of the bay, nice sauna
Stayed 3 nights in Feb 2024
Response from -Guest Services Team- on 8 Feb,2024
Thank you for staying with us. We are glad you enjoyed your stay. We hope to welcome you back soon.

10/10 Excellent

Betty

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from -Guest Services Team- on 6 Feb,2024
Thank you for staying with us. We are pleased to hear you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Randall

Stayed 1 night in Jan 2024
Response from -Guest Services Team- on 30 Jan,2024
Thank you for staying with us Randall. We are pleased to hear that you enjoyed your stay. We hope to see you again soon.

6/10 Okay

Ayla

Liked: Staff & service, property conditions & facilities
there was a nice place to stay. The kids loved it.
Stayed 1 night in Jan 2024
Response from -Guest Services Team- on 24 Jan,2024
Thank you for staying with us Ayla. We are glad to hear you enjoyed your stay. We look forward to welcoming you back.

2/10 Terrible

Katie

Stayed 1 night in Jan 2024
Response from -Guest Services Team- on 24 Jan,2024
Thank you for staying with us. We hope to see you again soon!

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Wish the pool and hot tub was open later.
Stayed 1 night in Jan 2024
Response from -Guest Services Team- on 20 Jan,2024
Thank you for staying with us Gregory. We are pleased to hear you enjoyed your stay and took advantage of our amenities. We hope to see you again soon!

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Road trip 2024
We were extremely happy with our unit and stay.
Stayed 2 nights in Jan 2024
Response from -Guest Services Team- on 17 Jan,2024
Thank you for staying with us Julie. We are pleased to hear you enjoyed your stay.

10/10 Excellent

Denny

Stayed 1 night in Jan 2024
Response from -Guest Services Team- on 5 Feb,2024
Thank you for staying with us. We are pleased to hear you enjoyed your stay. We hope to see you again soon.

2/10 Terrible

William

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Heater went out all night no staff were able to be reached at the property our room was less than 40* for 7 hours and my two small children were freezing also utility alarms we’re going off all night and the staff laughed at me for asking for a refund I did not receive had to be in our car for 4 hours after the cold became to much for my children
Stayed 2 nights in Jan 2024
Response from -Guest Services Team- on 17 Jan,2024
Thank you for staying with us. We apologize for the issues you experienced during your stay. This ice storm caused a lot of our town to loose power.

10/10 Excellent

Verneta

Stayed 2 nights in Jan 2024
Response from -Guest Services Team- on 17 Jan,2024
Thank you for staying with us. We are glad you enjoyed your stay.

2/10 Terrible

Marian

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing on my reservation said condo and that was their reason for no elevator. Two main entrance lights were out and they only replaced the small bulb. The toilet wasn’t cleaned, coffee cups weren’t replaced, shower was dirty around the base. The stairs to main floor were too narrow. Pathway to restaurant wasn’t lit all the way, dangerous. Parking was good. Walkable to Old Town and around marina.
Stayed 4 nights in Dec 2023
Response from -Guest Services Team- on 5 Jan,2024
Thanks for staying with us. We strive to provide excellent service, we are sorry we fell short during you stay. We hope to welcome you back so that you may see the improvements we are making.

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Units were outstanding! I would suggest better lighting around the property.
Stayed 4 nights in Dec 2023
Response from -Guest Services Team- on 5 Jan,2024
Thanks for staying with us Debbie, We look forward to seeing you again.

10/10 Excellent

Melissa

Stayed 1 night in Jan 2024
Response from -Guest Services Team- on 22 Jan,2024
Thank you for staying with us Melissa. We are pleased to hear you enjoyed your stay with us. We look forward to welcoming you back.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
An amazingly romantic weekend
It was very nice! The room was very clean. Housekeeping was very nice and took care of things right away when asked. It was quiet and a spectacular view. The rates were really reasonable!
Stayed 3 nights in Dec 2023
Response from -Guest Services Team- on 1 Jan,2024
Thank you for staying with us. We are pleased to hear that you enjoyed your stay. We look forward to seeing you again!

10/10 Excellent

Robert

Stayed 2 nights in Dec 2023
Response from -Guest Services Team- on 1 Jan,2024
Thanks for staying with us Robert. We look forward to welcoming you back the next time you are in our area.

2/10 Terrible

max

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
2nd stay. Rooms are dated, but clean and comfortable. Staff are very friendly. If your objective is a peaceful relaxing time, forget it. Walls are paper thin. Neighbors on both sides were incredibly loud we couldn't sleep. Worst part about that statement is, I wear hearing aides, but didn't need them to listen to neighbor A's TV, or neighbor B yell at their kids, or listen to the smoke detectors as they continually worked on their culinary ineptitude. We had 2 miserable nights stay, and couldn't wait to leave. Haven't been on vacation in years, this was a very rough experience. It will be our last at Embarcadero. Next time we drive 3 hours to the coast, we will go to Driftwood Shores in Florence. The rooms are just as dated, but cleaner, and more importantly they are sound proofed, quiet. So, more relaxing.
Stayed 3 nights in Dec 2023
Response from -Guest Services Team- on 1 Jan,2024
Thank you for staying with us and taking the time to give us your feedback. We apologize for the issues you experienced during your stay. Our property is old and the walls are thin. We hope to welcome you back the next time you are in our area so that you may see the improvements we are making.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from -Guest Services Team- on 1 Jan,2024
Thank you for staying with us Terry! We look forward to seeing you again!

10/10 Excellent

AMBER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view of the bay. Everything was great like normal. Even had a Christmas card on our bed signed by all the employees.
Stayed 7 nights in Dec 2023
Response from -Guest Services Team- on 1 Feb,2024
Thank you for staying with us, we are very pleased to hear you enjoyed your stay. We look forward to seeing you again soon!

10/10 Excellent

Antonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and beautiful view
Stayed 1 night in Dec 2023
Response from Paula, General Manager on 26 Dec,2023
Thank you for choosing the Embarcadero to enjoy your holiday. We appreciate the opportunity to host you.

6/10 Okay

Raphael

Travelled with partner
Liked: Staff & service, amenities
Only one small wall heater. Not enough for the entire room and can’t control room temp.
Stayed 2 nights in Dec 2023
Response from -Guest Services Team- on 18 Dec,2023
Thank you for staying with us Raphael. Thank you for taking the time to provide us with your feedback. We apologize for any issues you experienced during your stay. We hope to welcome you back soon so that you may see the improvements we are making.

6/10 Okay

David

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At check-in we were treated VERY disrespectful. The lady at the check-in counter treated us as if we not welcome. Simple question as to getting a boat slip or where to park our boat trailer she snapped back a response with no real directions as to where to proceed. She needs to find a new job or the Embarcadero is going to continue to get pour responses.
Stayed 3 nights in Dec 2023
Response from -Guest Services Team- on 18 Dec,2023
Thank you for staying with us. We pride ourselves in providing excellent customer service. We apologize for any issues you experienced during your stay. We hope to welcome you back so that you may see the improvements we are making.

10/10 Excellent

soonjo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always had good time here.
Stayed 1 night in Dec 2023
Response from Paula, General Manager on 11 Dec,2023
Thank you for staying with us at the Embarcadero. We appreciate your feedback.

6/10 Okay

Alex

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
The view of the bay was spectacular -- the living room and balcony looked right out at the bridge. Many of the furnishings were nice -- good appliances, sinks/faucets, etc. However, the walls were quite thin and we were easily able to hear the people upstairs, who weren't being particularly loud. Also, the bedroom didn't have a functional heating source so it got rather cold and there weren't any extra blankets.
Stayed 1 night in Dec 2023
Response from Paula, General Manager on 8 Dec,2023
Thank you for staying with us at the Embarcadero and taking the time to leave us a review. We apologize for the inconvenience of the heater not working properly.

10/10 Excellent

Karen

Stayed 2 nights in Nov 2023
Response from -Guest Services Team- on 25 Dec,2023
Thank you for staying with us, Karen. We appreciate you taking the time to review your stay. We hope to see you again soon.

6/10 Okay

Kathryn

Stayed 3 nights in Nov 2023
Response from -Guest Services Team- on 18 Dec,2023
Thank you for staying with us Kathryn. We hope to welcome you back soon.