2 outdoor pools, open 6:00 AM to 6:00 PM, pool loungers

Reviews of Diamond Bay Hotel

5 out of 5
Diamond Bay Hotel
20 Tran Phu, Loc Tho Ward, Nha Trang

Reviews

8.2

Very good

Rating 10 - Excellent. 28 out of 76 reviews" "
Rating 8 - Good. 31 out of 76 reviews" "
Rating 6 - Okay. 9 out of 76 reviews" "
Rating 4 - Poor. 6 out of 76 reviews" "
Rating 2 - Terrible. 2 out of 76 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Tuan

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
It is very near the beachfront, the hotel can be walk around the chơ Đầm market. It is very easy to get around. The one thing i cannot stand the smell in the hallway is like bad sewer or a dead body composed.
Stayed 4 nights in Mar 2024

8/10 Good

Christopher

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This hotel is located in a small mall with lots of shops and restaurants around. The beach is right across the street and beach lounger are provided. The hotel staff can be dismissive at times and as a female I was not given the same level of respect as my husband by the front desk staff. The pools looks nothing like the pictures. The pools are cold and dirty. A couple of hard chairs to sit on but not impressed at all. There were local kids throwing rocks and dirt into the pools, adults eating and belching by the pool, again not impressed. The breakfast buffet is good and the young man in charge of the eggs is very kind and hard working.
Response from Hoai Vu on 13 Mar,2024
DIAMOND BAY HOTEL NHA TRANG would like to thank you for selecting and using our services during your stay in Nha Trang We are sorry for your unpleasant experiences at the hotel and appreciate your comments with sincerity. DIAMOND BAY HOTEL NHA TRANG's services will be improved in the near future and we hope to see you again on your future vacation.Thank you once more for your positive feedback about the hotel.

2/10 Terrible

Tony

Stayed 1 night in Jan 2024
Response from Hoai Vu on 13 Mar,2024
DIAMOND BAY HOTEL NHA TRANG would like to thank you for selecting and using our services during your stay in Nha Trang We are sorry for your unpleasant experiences at the hotel and appreciate your comments with sincerity. DIAMOND BAY HOTEL NHA TRANG's services will be improved in the near future and we hope to see you again on your future vacation.Thank you once more for your positive feedback about the hotel.

10/10 Excellent

HAI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, I will book this hotel next time.
Stayed 4 nights in Dec 2023
Response from Hoai Vu on 13 Mar,2024
Dear Mr/Ms HAIWe would like to thank you for selecting and using our services during your stay in Nha Trang. DIAMOND BAY HOTEL NHA TRANG is pleased to learn that you feel comfortable and enjoys your stay at the hotel. DIAMOND BAY HOTEL NHA TRANG eagerly awaits your return for an upcoming holiday.Thank you once more for your positive feedback about the hotel.

10/10 Excellent

Tee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff Vinnie very nice and courteous and helpful
Stayed 1 night in Aug 2023
Response from Hoai Vu on 6 Sept,2023
Dear Mr/Ms Tee. Many thanks for your positive review. We hope to have the opportunity to assist you on the next journey. Have a nice day!

8/10 Good

Tu

Stayed 4 nights in Jun 2023

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed one night at the Diamond Bay Hotel. Staff friendly and efficient. Great location right across from the sea and beach. Lots of shopping and restaurant options to choose from. Buffet breakfast was included in the price and it had a nice selection.
Stayed 1 night in Jun 2023

8/10 Good

Daniel, Palo Alto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the money.
Stayed 2 nights in Apr 2023

10/10 Excellent

Minh Khoa

Stayed 4 nights in Feb 2023

6/10 Okay

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Need more work to achieve 4star level
Generally nice 4 star type hotel but no hot water available so i rank it a 3 star hotel, not as good as some other hotels on the street. Great view though and nice employees.
Stayed 1 night in Oct 2022

10/10 Excellent

Eungsuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from staff members and the ocean view room was lovely
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good cost benefit.
Stayed 3 nights in Jan 2019

8/10 Good

dadalow, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and very good service staff...but breakfeast everyday same...
Stayed 3 nights in Oct 2018

10/10 Excellent

Julie, Liverpool, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with Amazing staff!
Stayed as a birthday treat with my sister, and we enjoyed every minute! As soon as we arrived we were greeted with a welcome drink and check-in was efficient. The lobby was impressive, beautifully decorated and impeccably clean. Our room was even better, we were upgraded and given twin beds as requested, on the 18th floor with a great view of the city and beach! They even had a complimentary fruit bowl waiting for us. The room itself was modern and super spacious, had everything you needed and the bathroom had both a huge bath and a high-powered shower which was a godsend after long days exploring! Make sure you take advantage of the outside pool and hot-tub too! There is a wonderful view from there and it was empty every time we went so you don't need to fight for a spot. As well there is a huge gym and classes guests can take. The most important part i must mention is the staff at Diamond Bay Hotel, they are AMAZING!! We had a mishap at the beginning of our trip, and special thanks to Mr. Duc Nguyen was attentive enough to inquire if anything was wrong; after we had explained he got the manager involved and they managed to track down the company and got us our belongings back within a day! That's real customer service! Everyone was super friendly and helping us with directions and booking tickets to Vinpearl Land. As well the manager personally delivered a birthday cake to us, so lovely! Overall a GREAT stay so Thank you DBH we will definitely be returning in the future!
Stayed 4 nights in Sep 2018

8/10 Good

Minh

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 10 nights in Jan 2018

8/10 Good

Son, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel at the town center & next to the beach
Beautiful hotel located next to the town center and is beach front
Stayed 3 nights in Feb 2018
Response from Ms. Trang Jasmine - Sales Manager on 12 Feb,2018
Dear Mr. Son, Thank you very much for your taking time to review about the Diamond Bay Hotel service. We are constantly impressed by the way in which our team have been done to meet our guests' expectation and also delighted to hear you had entire satisfaction staying here with us!. I will pass on your kind feelings to our team, to let them know that their efforts have been recognized by our guest & this will encourage them to strive further in our hospitality. Whenever you travel back to Nha Trang, I trust that you will once again stay with us!. Looking forward to welcoming you at always. Best regards,

4/10 Poor

Verified traveller

Disliked: Room comfort
paid extra but still very little ocean view!
paid extra but still very little ocean view!
Stayed 3 nights in Jan 2018
Response from Ms. Trang Jasmine - Sales Manager on 26 Oct,2018
Dear Valued guests, We would like to thank you for choosing Diamond Bay Hotel as your accommodation during your recent trip in Nha Trang City. First of all, please accept my sincerest apology for all unexpected occurred during your stay with us. Your comments are really important for us to maintain hotel operation in the coming time. As always, our priority is our guest’s satisfaction. However, we really sorry that your trip was not perfect due to our service as you mentioned. Please accept our apology for this ! We will take this issue seriously and will certainly not repeat it in the future. We hope to have another chance to serve you at our hotel and would like to assure you that as we have done so in the past, we will welcome you with a warm smile, offering safety, hospitality and all our services that managed to build this strong and warm relationship between hotel and friends over the years. Regards,

6/10 Okay

Roy , Vancouver

Liked: Staff & service, room comfort
Good Service
Hotel is in a good location and the service levels of the staff is very good. This was our 2nd stay here and the hotel seems to be trending downwards. There were several little issues that happened. Whether it was housekeeping, no beach services, ( on a beautiful day), or the breakfast buffet being below average, it felt like we had to deal with items on a regular basis.
Stayed 26 nights in Dec 2017
Response from Ms. Trang Jasmine - Sales Manager on 14 Feb,2018
Dear Mr. ROY, We would like to thank you for choosing Diamond Bay Hotel as your accommodation during your recent trip in Nha Trang City. First of all, please accept my sincerest apology for all unexpected occurred during your stay with us. Your comments are really important for us to maintain hotel operation in the coming time. As always, our priority is our guest’s satisfaction. However, we really sorry that your trip was not perfect due to our service as you mentioned. Please accept our apology for this ! We will take this issue seriously and will certainly not repeat it in the future. We hope to have another chance to serve you at our hotel and would like to assure you that as we have done so in the past, we will welcome you with a warm smile, offering safety, hospitality and all our services that managed to build this strong and warm relationship between hotel and friends over the years. Regards,

4/10 Poor

DUNG T

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Below Average
Dated, dirty, found bugs and caterpillar in bathroom. Leaking water from roof advised upon checkin and was never fixed.
Stayed 3 nights in Sep 2017
Response from Diamond bay hotel on 9 Oct,2017
Dear Ms. Dung T, We would like to thank you for choosing Diamond Bay Hotel as your accommodation during your recent trip in Nha Trang City. First of all, please accept my sincerest apology for all unexpected occurred during your stay with us. Your comments are really important for us to maintain hotel operation in the coming time. As always, our priority is our guest’s satisfaction. However, we really sorry that your trip was not perfect due to our service as you mentioned. Please accept our apology for this ! We will take this issue seriously and will certainly not repeat it in the future. We hope to have another chance to serve you at our hotel and would like to assure you that as we have done so in the past, we will welcome you with a warm smile, offering safety, hospitality and all our services that managed to build this strong and warm relationship between hotel and friends over the years. Thanks & Best regards, Ms. Trang Jasmine - Ecommerce Manager

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Beautiful room. Stunning views. Absolutely amazing staff so friendly and professional. However the shower didnt work properly (90% of water shot out the side. Had to use handheld sprayer. Carpet and sofa were stained and dirty. But apart from that it was breathtaking!
Stayed 3 nights in Sep 2017
Response from Ms. Trang Jasmine - Ecommerce Manager on 9 Oct,2017
Dear Valued Guest, We would like to thank you for choosing Diamond Bay Hotel as your accommodation during your recent trip in Nha Trang City. First of all, please accept my sincerest apology for all unexpected occurred during your stay with us. Your comments are really important for us to maintain hotel operation in the coming time. As always, our priority is our guest’s satisfaction. However, we really sorry that your trip was not perfect due to our service as you mentioned. Please accept our apology for this ! We will take this issue seriously and will certainly not repeat it in the future. We hope to have another chance to serve you at our hotel and would like to assure you that as we have done so in the past, we will welcome you with a warm smile, offering safety, hospitality and all our services that managed to build this strong and warm relationship between hotel and friends over the years. Thanks & Best regards,

10/10 Excellent

mudita , dehradun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very well made, the rooms had superb ocean views..... everything was awesome
Stayed 1 night in Aug 2017
Response from Trang Jasmine - Ecom Manager on 28 Aug,2017
Dear Valued guest, Thank you very much for your taking time to review about the Diamond Bay Hotel service. We are constantly impressed by the way in which our team have been done to meet our guests' expectation and also delighted to hear you had entire satisfaction staying here with us!. I will pass on your kind feelings to our team, to let them know that their efforts have been recognized by our guest & this will encourage them to strive further in our hospitality. Whenever you travel back to Nha Trang, I trust that you will once again stay with us!. Looking forward to welcoming you at always. Best regards,

8/10 Good

David, USA

Liked: Cleanliness, property conditions & facilities, room comfort
Good location, few things to improve tho
Room carpet should be changed, essentials needed in the room like a bottle opener and some staff use of English limited. Good value for money tho.
Response from Ms. Trang Tran on 18 Apr,2017
Dear Mr. David, We would like to thank you for choosing Diamond Bay Hotel as your accommodation during your recent trip in Nha Trang City. First of all, please accept my sincerest apology for all unexpected occurred during your stay with us. Your comments are really important for us to maintain hotel operation in the coming time. As you know, Diamond Bay Hotel is an international standard hotel. Therefore, according to regulations we can not set up the bottle opener in the room. However, the Room service department will always serve you 24/24 when you have the need to use. As always, our priority is our guest’s satisfaction. However, we really sorry that your trip was not perfect due to our service as you mentioned. Please accept our apology for this ! We will take this issue seriously and will certainly not repeat it in the future. We hope to have another chance to serve you at our hotel and would like to assure you that as we have done so in the past, we will welcome you with a warm smile, offering safety, hospitality and all our services that managed to build this strong and warm relationship between hotel and friends over the years. Thanks & best regards,

10/10 Excellent

Trung , CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the city centre.
Just a minute to walk to the beach. Excellent room services, staffs, and buffet. Highly recommended.
Response from Ms. Trang Tran on 4 Mar,2017
Dear Mr.Trung, Thank you very much for your taking time to review about the Diamond Bay Hotel service. We are constantly impressed by the way in which our team have been done to meet our guests' expectation and also delighted to hear you had entire satisfaction staying here with us!. I will pass on your kind feelings to our team, to let them know that their efforts have been recognized by our guest & this will encourage them to strive further in our hospitality. Whenever you travel back to Nha Trang, I trust that you will once again stay with us!. Looking forward to welcoming you at always. Best regards,

8/10 Good

Chi Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 9 Jan,2017
Dear Ms. Chi Ho, Thank you very much for your taking time to review about the Diamond Bay Hotel service. We are constantly impressed by the way in which our team have been done to meet our guests' expectation and also delighted to hear you had entire satisfaction staying here with us!. I will pass on your kind feelings to our team, to let them know that their efforts have been recognized by our guest & this will encourage them to strive further in our hospitality. Whenever you travel back to Nha Trang, I trust that you will once again stay with us!. Looking forward to welcoming you at always. Best regards,

10/10 Excellent

27/Female, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing!
Response from Trang Tran on 14 Nov,2016
Dear Value guest, Hope you safely reach back home in your lovely city. We thank you for taking the time to share your experience with us. We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention. Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. I will pass on your kind words to our team, to let them know that their efforts have been recognized by our guest & this will encourage them to strive further in our hospitality. Whenever you travel back to Nha Trang, I trust that you will once again stay with us!. Looking forward to welcome you back soon in Nha Trang. Yours sincerely,

6/10 Okay

Hoa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is ok but very boring nothing to do at night .food is bevy expensive and no good, don't eat there .breakfast ok.check in check out slow because staff have no experience
Response from General Manager on 4 Mar,2017
Dear Mr/ Ms. Hoa, We would like to thank you for choosing Diamond Bay Hotel as your accommodation during your recent trip in Nha Trang City. First of all, please accept my sincerest apology for all unexpected occurred during your stay with us. Your comments are really important for us to maintain hotel operation in the coming time. As always, our priority is our guest’s satisfaction. However, we really sorry that your trip was not perfect due to our service as you mentioned. Please accept our apology for this ! We will take this issue seriously and will certainly not repeat it in the future. We hope to have another chance to serve you at our hotel and would like to assure you that as we have done so in the past, we will welcome you with a warm smile, offering safety, hospitality and all our services that managed to build this strong and warm relationship between hotel and friends over the years. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant and friendly staff
Great location of hotel, polite and helpful staff, always willing to help out where possible. We had a room upgrade on arrival with was a nice surprise. Tours were easily organised by staff with offer to transfer with a private car for about 4x the price of a taxi, would recommend sticking with taxis if your confident and save some money. Otherwise a brilliant experience and will return :)
Response from Ms. Trang Tran on 4 Mar,2017
Dear Value Guests, Thank you very much for your taking time to review about the Diamond Bay Hotel service. We are constantly impressed by the way in which our team have been done to meet our guests' expectation and also delighted to hear you had entire satisfaction staying here with us!. I will pass on your kind feelings to our team, to let them know that their efforts have been recognized by our guest & this will encourage them to strive further in our hospitality. Whenever you travel back to Nha Trang, I trust that you will once again stay with us!. Looking forward to welcoming you at always. Best regards,

10/10 Excellent

QIUTENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb view and good convinient area.
My girlfriend and i reached abit early at 7am. The hotel was very kind to upgrade us from club suite to executive suite plus early check in. Hotel staff are very friendly and helpful.
Response from General Manager on 4 Mar,2017
Dear Mr./Ms. QiuTeng, Thank you very much for your taking time to review about the Diamond Bay Hotel service. We are constantly impressed by the way in which our team have been done to meet our guests' expectation and also delighted to hear you had entire satisfaction staying here with us!. I will pass on your kind feelings to our team, to let them know that their efforts have been recognized by our guest & this will encourage them to strive further in our hospitality. Whenever you travel back to Nha Trang, I trust that you will once again stay with us!. Looking forward to welcoming you at always. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience
Worth every penny we pay for our short stay. Definitely will return next time we are back in Vietnam .
Response from Ms. Trang Tran on 4 Mar,2017
Dear Value Guests, Thank you very much for your taking time to review about the Diamond Bay Hotel service. We are constantly impressed by the way in which our team have been done to meet our guests' expectation and also delighted to hear you had entire satisfaction staying here with us!. I will pass on your kind feelings to our team, to let them know that their efforts have been recognized by our guest & this will encourage them to strive further in our hospitality. Whenever you travel back to Nha Trang, I trust that you will once again stay with us!. Looking forward to welcoming you at always. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

THI PHUONG PHI

Liked: Cleanliness, amenities, property conditions & facilities
Thích
Stayed 2 nights in Feb 2024
Response from Hoai Vu on 13 Mar,2024
Dear Mr/Ms THI PHUONG PHIWe would like to thank you for selecting and using our services during your stay in Nha Trang. DIAMOND BAY HOTEL NHA TRANG is pleased to learn that you feel comfortable and enjoys your stay at the hotel. DIAMOND BAY HOTEL NHA TRANG eagerly awaits your return for an upcoming holiday.Thank you once more for your positive feedback about the hotel.

10/10 Excellent

Anne Karina Filt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hoai Vu on 13 Mar,2024
Dear Mr/Ms ANNE KARINA FILTWe would like to thank you for selecting and using our services during your stay in Nha Trang. DIAMOND BAY HOTEL NHA TRANG is pleased to learn that you feel comfortable and enjoys your stay at the hotel. DIAMOND BAY HOTEL NHA TRANG eagerly awaits your return for an upcoming holiday.Thank you once more for your positive feedback about the hotel.

10/10 Excellent

Lee

Stayed 1 night in Dec 2023
Response from Hoai Vu on 13 Mar,2024
Dear Mr/Ms LEEWe would like to thank you for selecting and using our services during your stay in Nha Trang. DIAMOND BAY HOTEL NHA TRANG is pleased to learn that you feel comfortable and enjoys your stay at the hotel. DIAMOND BAY HOTEL NHA TRANG eagerly awaits your return for an upcoming holiday.Thank you once more for your positive feedback about the hotel.

8/10 Good

GYEONGBAE

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Hoai Vu on 13 Mar,2024
Dear Mr/Ms GYEONGBAEWe would like to thank you for selecting and using our services during your stay in Nha Trang. DIAMOND BAY HOTEL NHA TRANG is pleased to learn that you feel comfortable and enjoys your stay at the hotel. DIAMOND BAY HOTEL NHA TRANG eagerly awaits your return for an upcoming holiday.Thank you once more for your positive feedback about the hotel.

10/10 Excellent

YEOM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Hoai Vu on 13 Mar,2024
Dear Mr/Ms YEOMWe would like to thank you for selecting and using our services during your stay in Nha Trang. DIAMOND BAY HOTEL NHA TRANG is pleased to learn that you feel comfortable and enjoys your stay at the hotel. DIAMOND BAY HOTEL NHA TRANG eagerly awaits your return for an upcoming holiday.Thank you once more for your positive feedback about the hotel.

4/10 Poor

Malin

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a 5 star service or facilities
To be a 5star hotel, it didn’t hold the standard. Facility’s would be rated lite a 3 star. Pool guy did not let it use the sun beds around the pool and after some phoncalls and angry faces from him we were aloud to to take two sundress - if we carried our self to the sundeck. Reception was quite in friendly until we hade checked in, after that it was some fake smiles, we just asked if we could get access to our room befor real check in time because we arrived earlier then expected. Breakfast we ok
Stayed 1 night in Nov 2023
Response from hoaivu on 23 Nov,2023
Dear Mr/Ms Malin.DIAMOND BAY HOTEL NHA TRANG would like to thank you for selecting and using our services during your stay in Nha Trang DIAMOND BAY HOTEL NHA TRANG regrets your unpleasant hotel experience and appreciates your comments. DIAMOND BAY HOTEL NHA TRANG's services will be improved in the near future. We hope to see you again on your future vacation.Thank you once more for your positive feedback about the hotel.

8/10 Good

Changsik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
바다 뷰, 롯데마트 1분, 시내 맛집도 가까움.
Stayed 4 nights in Oct 2023
Response from Hoai Vu on 26 Oct,2023
나트랑시에서 저희 서비스를 선택하고 이용해주셔서 감사합니다. 다이아몬드 베이 호텔 나트랑은 고객님께서 편안함을 느끼시고 호텔을 사랑하신다는 것을 알게 되어 정말 기쁩니다.다이아몬드 베이 호텔 나트랑은 다음 휴가를 위해 다시 오신 것을 환영합니다.호텔에 대한 긍정적인 피드백에 다시 한번 감사드립니다.

10/10 Excellent

SOO IN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from HOAI VU on 16 Oct,2023
DIAMOND BAY HOTEL NHA TRANG would like to thank you for selecting and using our services during your stay in Nha Trang. DIAMOND BAY HOTEL NHA TRANG is pleased to learn that you feel comfortable and enjoys your stay at the hotel. DIAMOND BAY HOTEL NHA TRANG eagerly awaits your return for an upcoming holiday.Thank you once more for your positive feedback about the hotel.DIAMOND BAY HOTEL NHA TRANG would like to thank you for selecting and using our services during your stay in Nha Trang. DIAMOND BAY HOTEL NHA TRANG is pleased to learn that you feel comfortable and enjoys your stay at the hotel. DIAMOND BAY HOTEL NHA TRANG eagerly awaits your return for an upcoming holiday.Thank you once more for your positive feedback about the hotel.

10/10 Excellent

Lukas Balthasar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Aufenthalt war sehr angenehm und der Blick auf die Bay fantastisch!
Stayed 4 nights in Sep 2023
Response from HOAI VU on 16 Oct,2023
DIAMOND BAY HOTEL NHA TRANG would like to thank you for selecting and using our services during your stay in Nha Trang. DIAMOND BAY HOTEL NHA TRANG is pleased to learn that you feel comfortable and enjoys your stay at the hotel. DIAMOND BAY HOTEL NHA TRANG eagerly awaits your return for an upcoming holiday.Thank you once more for your positive feedback about the hotel.

10/10 Excellent

Hilmi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from HOAI VU on 16 Oct,2023
DIAMOND BAY HOTEL NHA TRANG would like to thank you for selecting and using our services during your stay in Nha Trang. DIAMOND BAY HOTEL NHA TRANG is pleased to learn that you feel comfortable and enjoys your stay at the hotel. DIAMOND BAY HOTEL NHA TRANG eagerly awaits your return for an upcoming holiday.Thank you once more for your positive feedback about the hotel.

8/10 Good

mikyung

Travelled with family
Disliked: Cleanliness
가성비 좋고 위치좋은호텔 청결은 글쎄~
Stayed 2 nights in Sep 2023
Response from HOAI VU on 3 Oct,2023
좋은 리뷰를 남겨주셔서 감사합니다. 귀하의 친구나 친척들에게 저희 호텔을 추천해 주시기를 바랍니다. 다가오는 행사에 당신을 환영하기를 바랍니다.

10/10 Excellent

Yuen man

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from HOAI VU on 6 Sept,2023
Dear Mr/Ms Yuen man. Many thanks for your positive review. We hope to have the opportunity to assist you on the next journey. Have a nice day!

8/10 Good

YU SUNG

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
식당 부족으로 호텔 내부에서 점심 저녁 식사 불가능
Stayed 1 night in Aug 2023
Response from hoaivu on 6 Sept,2023
안녕하세요!귀하의 기여에 감사드립니다.현재 저희 호텔은 레스토랑에서 점심 및 저녁 식사를 제공하지 않습니다. 최대한 빨리 서비스 개선해서 다시 오픈하도록 하겠습니다

8/10 Good

YU SUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from HOAI VU on 6 Sept,2023
Dear Mr/Ms Yu Sung. Many thanks for your positive review. We hope to have the opportunity to assist you on the next journey. Have a nice day!

6/10 Okay

Junko

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
水回りの設備の点で5つ星ホテルではないです。 最初に案内された部屋のレインシャワーが使用出来ず、部屋替えになりました。次の部屋はバスタブの栓が閉まらず、お湯が溜められない状況。修理不能とのことで更に部屋替えをすることになりました。2度も荷物をパッキングした挙句の果ての3つ目の部屋のレインシャワーヘッドがあらぬ方向に向いていたのでシャワールームの扉の隙間から水が流れ出し、隣のトイレの床が水浸しになる始末。これ以上の部屋移動は時間の無駄なので、床を拭きながら凌ぎました。ロケーションは良いです。
Stayed 3 nights in Jul 2023
Response from Hoai Vu on 6 Sept,2023
Dear Mr/Ms Junko. We sincerely appreciate your kind words. We accept this and promise to make our service even better in order to please our consumers. We look forward to meeting you soon. Best regards!

8/10 Good

shinnam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

kim

Travelled with group
Liked: Staff & service, property conditions & facilities
직원들 매우 친절합니다 쇼핑센터에 위치해 있어서 편의시설 매우 좋습니다
Stayed 3 nights in Jan 2023

6/10 Okay

KYUNGTAE

Stayed 4 nights in Oct 2022

4/10 Poor

kisung

Stayed 2 nights in May 2022