Hotels with smoking rooms in Sha Tin

"Absolutely horrendous beddings, bathroom, and air conditioning. For a 5 stars hotel I expect a whole lot better. I literally have to book another hotel in the middle of my first night here because I couldn't sleep on this god awful mattress. They also gave me a twin bed too when I specifically asked for a king bed. Staff unwilling to compromise or even consider a partial refund. Well, that's cool, ur just losing my business from now on. "

"Hope they will provide free shuttle services soon!"

"Tiles in the bathroom and shower need to be replaced otherwise the room is in good shape "

"Could'nt access the gym. We booked a standard room but unknown to us the bed was on a platform. Apoarrently the size of room determines the height if yhe bed? When we tried to change "