Beach/ocean view
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Reviews of Gold Ocean Nha Trang

3.5 out of 5
Gold Ocean Nha Trang
29th Floor, Muong Thanh Apartment, 60 Tran Phu Street, Nha Trang, Khanh Hoa

Reviews

7.4

Good

Rating 10 - Excellent. 21 out of 70 reviews" "
Rating 8 - Good. 22 out of 70 reviews" "
Rating 6 - Okay. 15 out of 70 reviews" "
Rating 4 - Poor. 6 out of 70 reviews" "
Rating 2 - Terrible. 6 out of 70 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

BORIBAUR, Noisy-le-Grand

Liked: Cleanliness
I liked the sea view from the apartment, the layout and style, but the reception is very poor, the elevators /lifts are so long and so hot inside, the hallways to the room are also hot and stuffy, no fans no air. There was a musty smell inside the unit when first come in because they don’t keep the air conditioner on, it runs only when you insert your key card in the slot to turn the power on for the whole unit. The bathroom has a toilet next to the shower, no separation between the shower and the toilet. I rented a unit here because it has a washer, but the washer has a filter that looks like it has never been clean out, it was nasty! I ended up not using it. I would never rent here again!
Stayed 2 nights in Apr 2024

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Not all that glitters is gold
Photos do not correspond to reality. Windows are dirty. Bad smell in the room. A constant problem with elevators, some of them rise to the desired floor, some do not. They demand money for the pool, although it is listed in the list of available services. The room itself is spacious, it is not hot in it, a good view from the window, proximity to the sea. There is a stove.
Stayed 1 night in Mar 2023

10/10 Excellent

TAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

TAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Marvin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are complete, even the cooking utensil. Good for family stay can buy from market and do own cooking. Location is also convenient to malls and beach. washing machine is available for laundry so I bring less clothes. The only issue is the lift waiting time especially during peak hour due to the number of floors served. Overall a pleasant stay. My 2nd booking.
Stayed 2 nights in Jan 2020
Response from Lam Ha on 20 Jan,2020
Thank you and your family for trusting and experiencing at Gold Ocean Nha Trang. We have sent a petition to management of the building so that we can open an elevator to serve the area with the expectation that you will not have to wait for the elevator longer. We hope to welcome you and your family to us on the next occasion. Best regards, Sales team Gold Ocean.

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected!
I stsyed in the apartment. It was huge for the moner, and will do it again next time on a longer stay. Not as elegant as the hotel but able to have more people and able to cook a little too.
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, not helpful、poor location, nothing good to say
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Sul, Melbourne

Liked: Cleanliness
Unique view to the ocean
A little hard for check in as it’s located in a big building and you have to wait someone at The foyer to take you up to recipition level 29 first to check in then another one will take you up to your room appartment! Also stove available but has no English instructions, so was useless for me! Shower is ok but can be better
Stayed 1 night in Sep 2018

6/10 Okay

Chen Yee

Liked: Cleanliness
Short one night stay
Just a one night stay before taking an early flight out. Check in was quick, apartment room was ok and clean. Long waiting time for the 3 lifts similar to other reviews. Early check out at 6am was quick. Overall an ok stay.

6/10 Okay

Khanh Pham, New Jersey

Disliked: Staff & service
Excelent view room
Out of the view of my room is excellent, remaining should be improved a lot.
Stayed 1 night in Feb 2018

4/10 Poor

Nic, Melbourne Australia

Disliked: Property conditions & facilities, room comfort
Avoid at all costs, not real photos
Overpriced and broken. Operates under subletting arrangement with luxury hotel at the front leasing out certain floors and it's a dump. when I checked in reception asked to keep my passport. Australian passport perhaps worth more than their hotel (pun intended). To my surprise the receptionist assured that my passport will be kept in the safe and as she was saying that she dropped my passport on her desk and asked me to follow her wanting to show me my room. I asked her that my passport is being left unprotected on her desk and demanded her to return it to me. I told her that I have travelled across the world and stayed in numerous hotels, none asked to keep your passport. She smiled at me and said, "this is normal in Vietnam". Despite her meaningless verbal assurances, I refused to let her hold my passport but she insisted that she requires an identity card from me, so I took back my passport and gave her my driver's license. Obviously my driver's license had some value in Vietnam but if lost, it can easily be replaced. Stupidity knows no borders and when one decides to make stupid decisions, your assets get hammered. This place has 11 lifts, 3 of which are given to the other brands. Because of their lower prices they operate at full speed and gosh, aren't they hammering it. The lifts are over-worked and constantly being pushed to their limits. I'm surprised no one has died in those lifts, or may be it has and we don't know about it.
Stayed 9 nights in Dec 2017

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Overall
It was a bad first impression to me. Dirty bed sheets, yellow and blood stained blankets, invalid reception’s phone number. I personally asked to change the blankets three days straight for my staying. And still get stained blankets. Do I recommend this Apartment? Of course NO.
Stayed 3 nights in Dec 2017

4/10 Poor

Dominic, California

Disliked: Cleanliness, property conditions & facilities, room comfort
Don't be fool with the photos posted
I think this is the time share studio. The room is not so clean and smelly. It is in good location but it is hidden behind a big hotel. It shares the same elevators.
Stayed 1 night in Oct 2017
Response from Sale Excutive on 25 Dec,2017
Dear Sir/Madam, Thank you for your time with us. Your comment is very good to improve our service. We would like to explain some mistake: + Our name in the website is Apartment. + Our apartment is in the same building with Muong Thanh Centre so we should be shared elevator. We would like to apologize for misunderstanding and wishing to fix it next time. Thank you very much and happy new year,

8/10 Good

Florina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017
Write your comment.Thank you very much for your commend

8/10 Good

Minh Hoa

Liked: Cleanliness, staff & service, room comfort
Good location, friendly staff.
Good location, friendly staff.
Stayed 2 nights in Nov 2017
Many thanks for your time. Your commend is very helpful to improve our service. Thank you very much and wishing to serve you once more time,

8/10 Good

Verified traveller

Liked: Room comfort
Nice apartment but not my original booking
Nice apartment, good location,但廚具不齊全，而且當初訂的房間樣子有一點出入，每天有人更換毛巾及疊床被，但地下感覺不太乾淨，要穿著自己拖鞋比較好。
Stayed 3 nights in Oct 2017
Response from Sale Excutive on 5 Nov,2017
Your feedback is very good for us to improve our service. Thank you very much and wishing to serve you once more time,

6/10 Okay

Kishor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
29th Floor hotel apartment, with city views.
This is a nice enough hotel. The hotel apartment it self is part of a 45 story building - at the back of a luxury hotel. It is only accessible by an ally at the left hand side of this building. There are no signs, so it is understandable to walk into the luxury hotel. As mentioned in previous reviews, only 3 elevators service these apartments, so you will have to wait a bit. The security guard has to call the reception staff to come down to pick you up. Elevator has card system. Reception staff are friendly, pleasant & polite. We arrived very early (about 5.00am). Dropped our bags, freshened up a bit, then wandered around Nha Trang till about 11.30am, until our room was ready. The apartment is spacious, clean, tidy. Lots of storage - think basic Ikea furniture - functional, bottom end, basic. Cooking facilities inclusive. Bed - semi comfortable, & hard. AC, wifi, TV, bathroom, shower, all good & working. Not a bad little place, good base for a few days in Nha Trang. Because of accessability issues, I am not sure if I would return to the same place, given that there are so many cheaper & better appointed alternative hotels just around the corner.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large, spacious apartment opposite the beach
Apartment was clean and spacious and right across the road from the beach. I used the shuttle service for collection from the airport for D200,000 which was good. Would definitely stay again.
Stayed 1 night in Aug 2017
Response from Sale Excutive on 3 Nov,2017
Dear Sir/Madam, Many thanks for your commend. Have nice day and wishing to serve you once more time,

6/10 Okay

Susan

Disliked: Cleanliness, room comfort
Not great.
My stay at Gold Ocean was overall a 2 out of 5. The rooms were not kept that clean. Housekeepers came in for a few minutes just to tidy up but the sheets did not look very clean. I found sand in mine. Just like I read, the elevator situation was brutal. There are 3 elevators but always many people waiting to go up and down so you usually had to crowd into one until nobody else could fit. The apartments are in a good location though. Right across from the main beach area and within walking distance to everything.
Stayed 3 nights in Jul 2017

4/10 Poor

Yong Sheng

Disliked: Cleanliness, property conditions & facilities
Location very hard to find. Only 3 lifts to use you have to wait more than 10-20 mins for your turn. Room are dirty and cockroach find on the living room night time a lot work still going on contruction sound .
Stayed 2 nights in Jul 2017

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing View
Excellent location and room with a remarkable view. Only issue is that upon arrival you have no means of getting to the 29th floor as you don't have a lift key yet. Had to ride the lift until another guest helped me. Sort this out and everything will be perfect.
Stayed 2 nights in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back!
Literally right across the street from the beach with amazing views. I would definitely stay again! The elevators did take a while as other guests have mentioned.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Satisfied
Location is a little hard to find at first, but overall experience is pleasant. Nice view, clean room and helpful staffs.

10/10 Excellent

pieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartment 3010
The apartment was amazing only problem was the rock hard bed. But apart from that it was the best place we have stayed at in all our travels

6/10 Okay

Thang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only if you don't mind waiting for the elevators.
It was an okay experience, the room was big and have everything that you need in an apartment, the washer is very nice and convienent. The only thing I would have complain is that the wait for the elevators to go up and down is always long. For that reason alone I'll probably never book at these apartment again.

8/10 Good

Thanh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view
This apartment is right at the beach front allows easy access to the beach. The negative thing is the elevator seems scary and may take long during rush hours. Good place small family.

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Modern Apartment Complex Walking Distance to Beach
Overall I had a great experience at this apartment. The only HORRIBLE thing was the elevator that takes you up to the apartment. The apartment resides in one big hotel building, shared with multiple apartment complex. There are a total of 45 stories (biggest building on the ocean strip, I think), and because of this you have a really nice ocean view if you opt for seaview/ocean view apartments. However, the elevator in this building is possibly the worst elevator I have ever taken in my life. Whoever designed this elevator needs to have their license revoked. We resided on the 34th floor, it took us 30 minutes to get to our apt room and back down during "rush hour." At one point I was considering walking 34 flights of stairs.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Decent apartment rental, close to the beach.
It's an apartment rental that's right across from the beach. Staff was great and helpful but the room itself lacks quality and cleanliness. Walls are thin and can hear and smell everything in the hallway. Windows were dirty for an ocean view unit, to which one would want clear view, and elevators are super slow. For $40cnd it was just OK. But next time will try somewhere else.

6/10 Okay

HUU HIEU

Liked: Room comfort
Disliked: Cleanliness, staff & service
Not too good and not too bad
3 - It was Monday and my flight was at 15.45 same day, I asked for the late checked out till 2.00 PM as waiting the car coming for picking up to airport. But reception did not allow us and threat us the late check out fee. it is not good ways for the client don't want to go out for waiting car coming in 2 hours.

10/10 Excellent

Jihwan

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
Stayed 4 nights in Sep 2022

2/10 Terrible

JUNG EUN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
바퀴벌레
바퀴벌레와 함께하고프면 예약하세요. 1박이었지만 끔찍했습니다. 불키면 다다다닥~ 뷰만 좋네요. 바퀴 때문에 잠을 못잤는데 덕분에 해뜨는것도 봤네요
Stayed 2 nights in Aug 2019
Response from Lâm Hạ on 15 Aug,2019
First of all, thank you for choosing our Gold Ocean Nha Trang apartment. We sincerely apologize for any inconvenience. Sorry for your problem that occurred during the stay. We will fix the problem or change a new room for you if we receive response from you. Please apologize once again for the inconvenience and thank you for your feedback.

8/10 Good

JIYOON

Liked: Staff & service
위치 대박!! 아파트형 호텔입니다~
Stayed 3 nights in Jul 2019
Response from Lâm Hạ on 15 Aug,2019
Thank you for trusting our apartment experience. I hope to welcome you to our apartment more. Thank you so much.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

4/10 Poor

Johnny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

10/10 Excellent

JIYOON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
위치 대박~~ 재 방문 의사 100%입니다
Stayed 2 nights in Apr 2019

10/10 Excellent

TAKETOSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ニャチャン 滞在時には、どうぞ！
ビ-チが目の前で、とても、便利なアパートメントホテルでした。入口は、少し分かりにくく、ムンソンホテルの横の路地のような通路の先にこのムンソンビル上層階へのエレベーターが3機あり、ここにたむろしているお兄さんたちに聞いたら、29階からスタッフが降りてきて連れて案内されます。 このビルは、他にも同じようなホテルがあるようです。 家族客が多く、ロシア語、中国語、フランス語等、それと、ベトナム語、飛び交い、1週間ほどいましたが、日本人には、一度も会わなかったです。
Stayed 7 nights in Mar 2019

10/10 Excellent

Chongnyeong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비갑
가성비 갑이며 오션뷰로하면 더 좋을거 같아요
Stayed 1 night in Feb 2019
Response from GO.OCEAN on 14 Feb,2019
Thank you. We hope to welcome you back again!

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
受付が分かりずらい。 誰がスタッフなのか、休憩所なのか1階のエントランスが 雑多 エレベーター三機は良い 道路からアパートメントまでの通路が暗い 分かりずらい
Stayed 2 nights in Jan 2019

2/10 Terrible

Taekyum

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
海が綺麗、 海が近い、近くにショッピングセンターできて便利になった
Stayed 8 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
좋은 위치
직원들이 친절했습니다 동일 건물 다른 업체가 운영하는 다른 방에도 머물렀는데 거기가 관리상태는 훨씬 좋아요
Stayed 5 nights in Sep 2018

10/10 Excellent

Nhat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Gold Ocean on 26 Aug,2018
Xin cám ơn quý khách. Rất mong được đón tiếp lần sau!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
近海灘交通便利的住宿
物超所值, 房間大, 有海景, 洗衣機方便洗衣服, 對於每天汗流如雨的人十分重要, 免卻帶大量衣物的煩惱, 房間乾淨企理, Front desk人員非常友善, 唯一不足是大堂升降機非常的慢, 上落樓花費了10分鐘, 但都不影響這酒店的好。
Stayed 3 nights in May 2018

10/10 Excellent

Yan Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cp值極高的公寓
對海的房間真是太美了，正對著芽莊海灘，附近有很多餐廳可以選擇，距離skylight和nha trang center都是20mins路程左右，非常方便 不過就是電梯比較慢，每次出門都要提早5到10分鐘等

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ビーチまで徒歩１分　リゾート気分を味わいたいならおすすめ
日本では馴染みのない　Apartment　ホテルです 朝食などはありません。 Muhtonホテルの数フロアーをアパートとして貸しているへやです、
Stayed 7 nights in Apr 2018

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell för priset man betalar
Väldigt trevlig personal! Väldigt hjälpsamma. Rummen är helt ok