All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We found the ibis Nice Centre Notre Dame to be a very good hotel for the price. It's probably not anyone's idea of luxury, but the rooms were clean and comfortable, the breakfast was delicious, and the staff were very friendly and helpful. We liked it enough to return at the end of our trip, and I would definitely stay there again.
Christopher
Stayed 1 night in Aug 2019
Response from Slavka Zidekova /Manager on 11 Nov,2019
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Terrible hotel. Avoid staying here, many hotels available in Nice for the same price. The staff are consistently rude (all that I dealt with). They do not know how to show empathy to customers at all. The rooms were stuffy/hot even with AC on and no amenities in bathroom, not even a hand towel. Only your body towel and floor towel. The worse Ibis I have ever stayed at, and I have stayed at over 12.
Verified traveller
Stayed 4 nights in Oct 2019
Response from Slavka Zidekova /manager on 11 Nov,2019
Dear guest,
Thank you for taking the time again to tell us about your experience on different websites.( tripadvisor, google and expedia) I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
We try to provide the best service experience for every customer; therefore, your feedback is very important for us to improve ourselves.
We are surprise about the comment regarding the staff, we usually have good reviews regarding the welcoming and the service provided. We are at your disposal 24/24 , if you have had some question or something was not working, we would have been happy to help you during a stay. Our air-conditioning was working well in the hotel even if it was on October, because the external temperature was quite higher than usual.
The ibis brand doesn’t provide hand towels in the room, but extra towels are available at the reception on request; we really do our best to help everyone to have a good stay if they tell us about their wishes. In the other cases, we respect the Ibis brand.
best regards
Really clean, great location and comfortable. Shame that there is no fridge in the room but at least everything was clean and tidy and the lift worked. The bathroom was a tad small but really great shower and did the job, loved the lights on the mirrors. Great stay!
Rooms smallish but clean. No air conditioning available, so room was very hot. Had to open windows wide , but then very noisy.Our room faced the street. Thick comforter on bed , we were too warm .
breakfast was disappointing . Was supposed to be 7 euros, they charged 10.50. We got downstairs in plenty of time , but they " ran out of eggs", and the ere were not great choices.
The rooms were hot. Staff explained a/c was being switched on soon. Not soon enough for the two days we spent there. So, no a/c as advertised.
Terrible odour in the bathroom.
The four of us chose the breakfast at the hotel on the recommendation of check in staff at 7€. When came down for breakfast the cost was 10€50. At the lower price it seemed worth it but not at price we paid.
Verified traveller
Stayed 2 nights in Apr 2019
6/10 Okay
Verified traveller
26 Sept,2018
Liked: Cleanliness, staff & service
Bit expensive for the quality you pay for
Had a weird smell outside, iron board was mini and was told off for not bringing it back down. Not worth the money but I know nice is an expensive place. Bed and amenities just okay
Verified traveller
Stayed 1 night in Sep 2018
Response from slavka on 30 Apr,2019
We are sorry that wasn't stay as you expected but our hotel is situated in center of the city and the prices are depending the period you will come. As the iron board you borrow at recetion we are asking to bring back for a next clients. Maybe see you next time....
The hotels location near the centre of Nice was the prime reason we chose to stay - it was close to various restaurants, parking and nearby shopping precinct. Slightly further away ~15-20 minutes walk is the Promenade des Anglais and the fabulous stretch of beach. The concierge was extremely helpful explaining parking location and pinpointing areas for us on a map.
Everything was as youd expect. Friendly staff who were helpful
Arran
Stayed 3 nights in May 2018
6/10 Okay
Verified traveller
31 May,2018
Liked: Cleanliness, staff & service, room comfort
Near the SNCF station, metro and several bus lines, this hotel's location is its biggest asset. A/C worked great. Room is small so lacked furniture to unpack. Housekeeping was inconsistent and several items were worn... could have used a bit of TLC. Overall, we were happy with our stay. We did not choose the breakfast at the hotel - there are other options very close by such as La Petrie de la Gare - great pastries.
Water leaked from room ceiling. Upon notifying front desk the agent just said “oh it’s the air conditioning” do you need it? Yes we do! It’s nice in summer and there are mosquitos! He came up and took a look but didn’t have the right tools, came back and made us help him hold a chair on top of a tiny table that was barely holding him up. The fix? Just unplug a tube a let water rain down everywhere getting me soaked. Agent said he would be back to clean things up and retuned with a tiny towel and asked us to use the ones in our bathroom to finish up. Yeah no thanks!
Alert AccorHotels but don’t expect much. They have very poor customer service overall.
Great hotel for something simple but guaranteed cleanliness and great location in Nice. Staff were also very friendly and helpful! Highly recommend for a short city break.
Great friendly staff
Very large room
Lovely breakfast - loads of choice
Jane
Stayed 1 night in Oct 2017
8/10 Good
Sue, Shipley, West Yorkshire, UK
9 Oct,2017
Liked: Cleanliness, staff & service, room comfort
Good location
Well located in the centre of Nice; near transport; shops and restaurants. The staff were friendly and approachable; room was very clean and very comfortable bed. I would definitely stay there again.
Sue
Stayed 2 nights in Oct 2017
8/10 Good
temps, Newcastle
23 Sept,2017
Liked: Cleanliness, staff & service, room comfort
Clean hotel in great central location
Hotel is in a great location for train and tram meaning you can explore this gorgeous city and the beautiful coast. Hotel is only two blocks from the main shopping street and at the most 10 minutes walk from the Old Town and the front promenade.
The staff at the hotel are very welcoming, helpful and friendly. Hot and cold drinks in reception and room service is available for a small selection of goods, however we did not use this.
Free internet in reception and free wifi available throughout the hotel. All public areas are very clean.
The rooms are clean and basic but this did not bother us, normally used to a bit more plushness in our hotel rooms but we just used this purely as a base. The beds are clean and very comfortable. Hairdryer in bathroom.
Considering the price we paid for the rooms I feel that we got good value for money and would recommend this hotel.
This was a lovely hotel, staff were incredible and the price was amazing for the location it is in. Unfortunately, we had a problem with our shower and plumbing, but the staff helped as much as they could to make sure out stay was pleasant.
We arrived and the lady on reception was nice but not explained about the wi- fi and how to get it on my phone we was just asked if we wanted breakfast and told where our room was. The room was very basic and only had 2 plugs over the other side of the room but the mirror was over the other side of the room so when I wanted to use my straighteners I had to heat them up and then go across to the mirror and then reheat them again and Ho back to the mirror so it would have been nice to have a plug near the mirror
And the pillows on the bed where not changed there was a mark on one of them and every day we went out and came back the same pillow case was on
The staff was ok but never seen much of them. There was a lady on the desk at night
who was not very nice and her attitude was terrible she never spoke not even to say hello. The morning staff where very good and always spoke. It was not what I exspected. I did exspect the staff to be more friendly
The hotel was very nice and clean , a little small but fine . The only thing missing was a refrigerator/minibar so you could cool down water in the summer heat. It was located near shopping and place Masséna . The staff was very friendly. I can absolutely recommend the hotel .
Location is downtown, close enough to train station, beach, shopping, but actual hotel is very small, even for 2persons, not enough towels, no basic hotel room needs, no fridge. Not enough square footage to build decent hotel for that price range.
Great little place near the train station (and the main street which provide easy access to the seaside), the hotel itself is reasonable and seems quite empty, I guess everyone prefer to spend time outside, it's Nice afterall!
Nice quiet place with a super comfortable bed. Basic but adequate furnishings. Hotel is located just 2 blocks off the main shopping area and is less than a 20 minute walk to old Nice and the promenade and beach.
Verified traveller
8/10 Good
Verified traveller
20 Sept,2016
Liked: Cleanliness, staff & service
Well situated, friendly staff
Well situated and good staff. The AC was noisy and it was fixed rapidly. The rooms are small however and the beds were fairly comfortable
Madame, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Madame, nos salutations distinguées. Slavka Zidekova Directrice
8/10 Good
Sarah, Cardiff
2 May,2016
Liked: Cleanliness, staff & service, room comfort
Good standard central hotel close to train station
Reception girls were welcoming. Easy check in. Our room smelt as we opened the door however we later realised that it was from the chemicals that the linen was washed in. We were in room 306 at the front of the hotel and due to the smell had to sleep with the window open. The road was very noisy and we didn't sleep very well the first night. However the bed was extremely comfortable, the room was very clean and the cold buffet breakfast was plentiful and lovely. I would stay here again on a short break but would request a room at the back of the hotel next time. Had a fantastic time in Nice.
Sarah
Response from Slavka Zidekova General Manager on 4 Jun,2016
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Slavka Zidekova General Manager
6/10 Okay
PAOKara
25 Apr,2016
Liked: Cleanliness, staff & service
Disliked: Room comfort
Honest
it was a decent hotel but next time I'll try something else. choose only if you go with someone with whom you feel very confident...
PAOKara
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Slavka Zidekova General Manager
the location was perfect - five minutes walk from the train station nice-ville and just behind the main jean-mecedin street, one minute walk to the tram,10 minute walk to the place massena and old nice town.the service was just about sufficient and efficient.
anupam
Dear GUEST, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely Slavka Zidekova General Manager
Nothing special, small rooms, but it does what it says on the tin. Perfect for restaurants, bars and shopping and only 5 mins walk from the station. Happy customer
Sir Harry
Response from Silviya on 9 Aug,2015
Dear Guest,
We very much appreciate your comments regarding your stay at the Ibis Nice Centre Notre Dame.
It is always a pleasure to receive positive feedback about the situation of the hotel: in center city.
For information, in November 2015: all rooms will be renovated
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
IBIS NICE NOTRE DAME
The hotel is nice but the location is a little bit far for walking with luggage from train station. The neighborhood has a feeling of unsafe. There are some group of people on the street keep starring at foreign travelers.