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Featured image
Outdoor pool, pool umbrellas, pool loungers
Premium bedding, in-room safe, desk, laptop workspace
View from Room
Premium bedding, in-room safe, desk, laptop workspace

Guest reviews

4.3/5 Excellent
990 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationHarbour City5 min walk
Popular LocationKowloon Park12 min walk
Popular LocationNathan Road Shopping District9 min drive
AirportHong Kong (HKG-Hong Kong Intl.)33 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed, Non Smoking, Courtyard View

    4.2/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed, Non Smoking, Courtyard View
  • Harbour View King Room

    4.7/5 guest room rating

    Room amenities

    • 30 sq m
    • Harbour view
    • Sleeps 3
    More detailsHarbour View King Room
  • Towers Deluxe King Room, Towers Lounge access

    Room amenities

    • 27 sq m
    • Sleeps 2
    More detailsTowers Deluxe King Room, Towers Lounge access
  • Deluxe Twin Room

    4.5/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 3
    More detailsDeluxe Twin Room
  • Executive Suite King

    Room amenities

    • 51 sq m
    • Sleeps 3
    More detailsExecutive Suite King
  • Harbour View Suite King

    Room amenities

    • 77 sq m
    • Harbour view
    • Sleeps 3
    More detailsHarbour View Suite King
  • Towers Executive Suite, Towers Lounge access

    Room amenities

    • 51 sq m
    • Sleeps 3
    More detailsTowers Executive Suite, Towers Lounge access
  • Towers Harbour View Suite, Towers Lounge access

    Room amenities

    • 53 sq m
    • Harbour view
    • Sleeps 3
    More detailsTowers Harbour View Suite, Towers Lounge access
  • Harbour View Twin Room

    Room amenities

    • 30 sq m
    • Harbour view
    • Sleeps 2
    More detailsHarbour View Twin Room
  • Deluxe Harbour View King Room

    Room amenities

    • 35 sq m
    • Harbour view
    • Sleeps 3
    More detailsDeluxe Harbour View King Room
  • Deluxe Corner Suite 2 Double bed

    Room amenities

    • 73 sq m
    • Sleeps 3
    More detailsDeluxe Corner Suite 2 Double bed
  • Towers Deluxe Harbour View Twin Room, Towers Lounge access

    Room amenities

    • 35 sq m
    • Harbour view
    • Sleeps 3
    More detailsTowers Deluxe Harbour View Twin Room, Towers Lounge access
  • Standard Single Room

    Room amenities

    • 19 sq m
    • Sleeps 1
    More detailsStandard Single Room
  • Towers Corner Suite, Towers Lounge access

    Room amenities

    • 73 sq m
    • Sleeps 3
    More detailsTowers Corner Suite, Towers Lounge access
  • Room, 1 Double Bed, Non Smoking, Tower

    Room amenities

    • 30 sq m
    • Harbour view
    • Sleeps 2
    More detailsRoom, 1 Double Bed, Non Smoking, Tower
  • Towers Deluxe Harbour View King Room, Towers Lounge access

    Room amenities

    • 35 sq m
    • Harbour view
    • Sleeps 3
    More detailsTowers Deluxe Harbour View King Room, Towers Lounge access
  • Deluxe Harbour View Twin Room

    Room amenities

    • 35 sq m
    • Sleeps 3
    More detailsDeluxe Harbour View Twin Room

About this area

Kowloon

Located near the beach, Sheraton Hong Kong Hotel & Towers is in Tsim Sha Tsui neighbourhood and is connected to a shopping centre. Tsim Sha Tsui Promenade and Avenue of Stars are notable landmarks, and some of the area's activities can be experienced at Victoria Harbour and Kowloon Bay. Check out an event or a game at Happy Valley Race Course, and consider making time for The Peak Tram, a top attraction not to be missed. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like golf lessons. Our guests love the hotel's location for the sightseeing.

Visit our Kowloon travel guide
Map
Popular Location

What's nearby

  • Victoria Harbour - 3 min walk
  • Harbour City - 5 min walk
  • Kowloon Park - 12 min walk
  • Nathan Road Shopping District - 9 min drive
  • Hong Kong Convention and Exhibition Centre - 18 min drive

Getting around

  • Hong Kong East Tsim Sha Tsui Station - 2 min walk
  • Whampoa Station - 5 min drive
  • Hong Kong (HKG-Hong Kong Intl.) - 33 min drive

Restaurants

  • Where to eat
  • Celestial Court โ€“ Serves lunch and dinner daily. Reservations required.
  • Unkai โ€“ Serves lunch and dinner daily. Reservations required.
  • Oyster & Wine Bar โ€“ Ocean-view restaurant with a bar. Open daily. Reservations required.
  • The Cafรฉ โ€“ Serves breakfast, lunch and dinner daily. Reservations required.

About this property

Sheraton Hong Kong Hotel & Towers

5-star luxury hotel connected to a shopping centre in Tsim Sha Tsui
This hotel features 6 restaurants, a full-service spa and an outdoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness centre and a coffee shop/cafรฉ. All 782 rooms boast tablet computers, and offer free WiFi and iPod docking stations. Free wired Internet and 24-hour room service are standard, as are flat-screen TVs with cable channels.
Sheraton Hong Kong Hotel & Towers offers 782 forms of air-conditioned accommodation with tablet computers and iPod docking stations. Beds feature premium bedding. A pillow menu is available. 40-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Kowloon hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include microwaves. Renovation of all guestrooms was completed in January 2015.

Cleaning and safety practices

Enhanced cleanliness measures

Follows standard sanitisation guidelines of Global Cleanliness Council (Marriott)
Enhanced cleanliness are washed at 60ยฐC or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
Masks available
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking: HKD 1920 per day
  • Limited parking spaces
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AMโ€“10:30 AM on weekdays and 6:30 AMโ€“11 AM on weekends: HKD 275.00 for adults and HKD 138.00 for children
  • 6 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Aerobics classes
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Shopping
  • Hot tub
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Cots/infant beds (surcharge)
  • Dry-cleaning service
  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean

Business services

  • 1 meeting room
  • Business centre
  • Conference space (15043 square feet)

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Linens
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave (on request)
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests who wish to check-in before 3 PM will be charged a fee equal to the room rate for one night.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for HKD 550.0 per day.
Cots (infant beds) are available for HKD 275.0 per night

Payment types at the property

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: HKD 1000.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: HKD 275.00 for adults and HKD 138.00 for children (approximately)
  • Valet parking fee: HKD 1920 per day
  • Crib (infant bed) fee: HKD 275.0 per night
  • Rollaway bed fee: HKD 550.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a smoke detector.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Personal protective equipment, including masks, will be available to guests.
  • The property affirms that it follows sanitisation practices of Global Cleanliness Council (Marriott) guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at Sheraton Hong Kong Hotel & Towers and receive a full refund?
Yes, Sheraton Hong Kong Hotel & Towers offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Hong Kong Hotel & Towers cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Sheraton Hong Kong Hotel & Towers?
As of 8 Jul,2020, prices found for a 1-night stay for 2 adults at Sheraton Hong Kong Hotel & Towers on 13 Jul,2020 start from SG$189, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has an outdoor pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Valet parking is available for HKD 1920 per day. Limited spots are available.
What time is check-in at this property?
Check-in is from 3:00 PM to anytime.
What time is check-out at this property?
Checkout is at noon.
Where is this hotel located?
Located in Tsim Sha Tsui, this luxury hotel is steps away from Hong Kong Space Museum and Tsim Sha Tsui Promenade. Victoria Harbour and Avenue of Stars are also within 5 minutes. Hong Kong East Tsim Sha Tsui Station and Hong Kong Tsim Sha Tsui Station are within a 5-minute walk.

Guest reviews

Overall score and ratings for Sheraton Hong Kong Hotel & Towers

4.3
Excellent
5 - Excellent
458
4 - Good
391
3 - Okay
96
2 - Mediocre
31
1 - Poor
14
4.3
Cleanliness
4.3
Service and Staff
4.2
Amenities
4.1
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great service and magic views made for an enjoyable staycation in HK.

Stayed 2 nights in Jun 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in May 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in May 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Very clean and sympathetic and kind in light of the corona virus

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff are nice and services are excellent. Provide me gift for anniversary.

Stayed 1 night in Mar 2020