Hotels near Nicholas Flat Trail

"Staff were friendly and attentive. The room was very nice and clean. The pool is next to the freeway, down a set of stairs. It is very nice, has good seating, however it is below the dumpsters for the kitchen and the lids for the dumpster were open and hanging over the lounge chair area. We were concerned we'd end up under a bag of trash while laying out."

"Overall the hotel was nice and cute but the staff quality is quite missing. When I arrived I noticed that there’s no electricity from the outlets close to the desk. Both phones were not working (as I was trying to ask housekeeping to pick up my laundry). I went to front desk asking the phones to be fixed and laundry to be picked up to which got the response that they will send a technician to fix the phones but I will need to call to get laundry pick up. About 30 mins passed by the technician came and said that the cable is broken and requires a bigger fix on weekday, but he put a temporary fix for the phones. Then I called housekeeping to pick up the laundry, waited for an hour and nobody came, called again and waited for another 1.5 hours and still no one. Then I called to front desk complaining about it and finally someone showed up to pick up the laundry. Overall I felt that the quality of service I’m receiving is not as smooth as expected and it took quite some effort to get a simple task addressed. Plus the cable broken was quite out of expected for a hotel of this price range. I also wrote them an email to offer this piece of feedback but got completely ignored. At this stage I'm really disappointed with how the hotel handles customer experience!"

"The staff are excellent. A small hiccup with the room booking and they went above and beyond to remedy the situation. The breakfast at Fig was delicious. Highly recommend. "

"The location is great the room the carpet was really dirty sofa bed dirty and really uncomfortable the only reason that I book this property it was because they will take five people it was a double bed and one sofa bed I think I need to go to the chiropractor after this."

"I was very disappointed with my stay. I had booked a balcony ocean-view room with two beds, not realizing they were only full-size. I was traveling with my parents, who are in their mid-80s, and unfortunately, they were unable to sleep comfortably at all. The beds were quite uncomfortable, especially considering how expensive the hotel is. Each morning, we were also woken up by loud screaming and yelling from homeless outside, which made the experience even more unpleasant. Additionally, the customer service was poor, and the rooms did not live up to the value advertised. The photos on the website were misleading and did not accurately reflect the actual condition of the rooms. Overall, this stay did not meet expectations, and I would not consider returning after paying over $1000 for two nights."

"The hotel location is great. The housekeeping is daily, which is also great. They were responsive with towel requests. The breakfast has excellent options. All day coffee and tea! The only part for us lacking was the check-in. We arrived at 12pm. We had flown at 6am out of NY. When we arrived we left our bags as no rooms were available. When we returned a few hours later there were two people at the desk. The woman didnt speak with us, acknowledge us or help us, but helped people behind us while we waited for the gentleman who had told us earlier to come back in a few hours. He didn’t remember us and we went through check in all over again. "

"Loved the decor and overall vibe. Was great to have such a nice restaurant and bar downstairs (visited it three times!). Rooms are a tad small but it's worth it for a nice location and access to the downstairs. "

"Clean spaces. "

"Comfortable rooms"