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The Ritz-Carlton, Nikko

Photo gallery for The Ritz-Carlton, Nikko

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Premium bedding, minibar, in-room safe, laptop workspace
Premium bedding, minibar, in-room safe, laptop workspace
Premium bedding, minibar, in-room safe, laptop workspace

Overview of The Ritz-Carlton, Nikko

The Ritz-Carlton, Nikko

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
2482 CHUGUSHI, Nikko, 09, 321-1661

Explore the area

  • Popular LocationTochigi Prefectural Nikko Natural Science Museum4 min walk
  • Popular LocationLake Chลซzenji5 min walk
  • Popular LocationKegon Falls1 min drive
  • AirportUtsunomiya (QUT)63 min drive

Choose dates to view prices

About this area


Located in Nikko, The Ritz-Carlton, Nikko is in the historical district and on the waterfront. While the natural beauty of Kegon Falls and Italian Embassy Villa Memorial Park can be enjoyed by anyone, those looking for an activity can explore Senjogahara Marshland. Tochigi Prefectural Nikko Natural Science Museum and Irohazaka Winding Road are also worth visiting. Boat tours and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain climbing nearby.

What's nearby

  • Tochigi Prefectural Nikko Natural Science Museum - 4 min walk
  • Lake Chลซzenji - 5 min walk
  • Chuzenji Temple - 13 min walk
  • Kegon Falls - 1 min drive
  • Akechidaira Ropeway - 31 min drive

Getting around

  • Nikko Station - 25 min drive


  • Restaurants on site
  • The Japanese Restaurant
  • Lakehouse
  • The Bar
  • The Lobby Lounge

About this property

The Ritz-Carlton, Nikko

5-star luxury hotel, walk to Lake Chลซzenji
2 restaurants, a full-service spa and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. All 94 soundproofed rooms feature free WiFi and MP3 docks. For a bit of entertainment, LCD TVs come with digital channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
The Ritz-Carlton, Nikko offers 94 air-conditioned accommodations with MP3 docking stations and minibars. Rooms open to furnished balconies. Beds feature premium bedding. 55-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a health club.

Children aged under 11 years old are not allowed in the hot tub without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Ritz Carlton Spa has 4 treatment rooms. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with hot springs/mineral springs, a sauna and a spa tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered valet parking on site (JPY 3000 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Local cuisine breakfast available for a fee daily 7:00 AMโ€“11:00 AM: JPY 6500 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Bike rentals
  • Full-service spa
  • Hot springs
  • Mountain biking

Family friendly

  • Children's games
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms


  • Lift
  • Front-desk safe
  • Library
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese (Mandarin)
  • English
  • Japanese


  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace


  • 2 indoor/outdoor hot springs
  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Hot springs/mineral springs
  • Hot springs open from 5:30 AM to 11:00 PM
  • Massages
  • Massage/treatment rooms
  • Outdoor hot springs
  • Sauna
  • Spa open daily
  • Hot tub


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa


  • Fireplace in reception
  • Smoke-free property
  • Telescope

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding


  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste


  • 55-inch LCD TV
  • Digital channels
  • MP3 dock
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony


  • Connecting rooms available
  • Electrical adapters/chargers
  • Free newspapers
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Similar properties

See similar properties



Check-in from 3:00 PM - anytime


Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
  • Spa tub fee: JPY 150 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for local cuisine breakfast: JPY 6500 per person (approximately)
  • Valet parking fee: JPY 3000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Hot springs access available from 5:30 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Children under 11 years old are not allowed in the hot tub without adult supervision
Guests under 16 years old are not allowed in the fitness facility
Guests under 16 years old are not allowed in the spa

Property is also known as

Ritz carlton Nikko
THE Ritz carlton Nikko
The Ritz-Carlton, Nikko Hotel
The Ritz-Carlton, Nikko Nikko
The Ritz-Carlton, Nikko Hotel Nikko

Overall score and ratings



Rating 5 - Excellent. 19 out of 24 reviews
5 - Excellent 79%
Rating 4 - Good. 4 out of 24 reviews
4 - Good 17%
Rating 3 - Okay. 0 out of 24 reviews
3 - Okay 0%
Rating 2 - Poor. 1 out of 24 reviews
2 - Poor 4%
Rating 1 - Terrible. 0 out of 24 reviews
1 - Terrible 0%




Staff & service




Property conditions & facilities



5/5 Excellent

Stayed 1 night in Aug 2020

4/5 Good

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
ใƒ›ใƒ†ใƒซใฎๆ–ฝ่จญ่‡ชไฝ“ใฏ็ด ๆ™ดใ‚‰ใ—ใ‹ใฃใŸใงใ™ใ€‚ๆ˜ฏ้žใพใŸๅฎฟๆณŠใ—ใŸใ„ใจๆ€ใ„ใพใ™ใ€‚ใŸใ ใ€ไธ€ๆตใƒ›ใƒ†ใƒซใซใ—ใฆใฏใ‚นใ‚ฟใƒƒใƒ•ใฎๆ•™่‚ฒใŒ่กŒใๅฑŠใ„ใฆใชใ„ๆฐ—ใŒใ—ใพใ—ใŸใ€‚ไผš่จˆๆ™‚ใซใฏใ€ๆ—ขใซๅ‰ๆ‰•ใ„ใ—ใฆใ„ใ‚‹ใƒ›ใƒ†ใƒซไปฃใ‚’ๅ†ๅบฆ่ซ‹ๆฑ‚ใ•ใ‚ŒใŸใ‚Šใ€้ ˜ๅŽๆ›ธใ‚’ใŠๅ‡บใ—ใ—ใพใ™ใญใจ่จ€ใฃใฆใ„ใ‚‹ใซใ‚‚้–ขใ‚ใ‚‰ใšใ„ใŸใ ใ„ใŸไธญ่บซใ‚’่ฆ‹ใ‚‹ใจๅ…ฅใฃใฆใ„ใชใ‹ใฃใŸใ‚Šใ€‚ใ‚ทใƒ†ใ‚ฃใƒ›ใƒ†ใƒซใงใ‚‚ใ—ใชใ„ใ‚ˆใ†ใชใƒŸใ‚นใŒไป–ใซใ‚‚่ฆ‹ๅ—ใ‘ใ‚‰ใ‚ŒใŸใฎใŒๆฎ‹ๅฟตใงใ—ใŸใ€‚
Stayed 3 nights in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ๅ…จใฆใซใŠใ„ใฆไธ€ๆตใจใฟใ‚‹ใจ1ไบบใงใ‚‚ใ‚„ใ‚‹ๆฐ—ใŒใชใ„ใจๆฎ‹ๅฟตใซๆ€ใ„ใพใ™ใญใ€‚ ็ฉบ้–“ใ‚‚้ฃŸไบ‹ใ‚‚ๅฏพๅฟœใ‚‚่‰ฏใ‹ใฃใŸใงใ™ใŒ
Stayed 1 night in Dec 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
่จญๅ‚™ใ€ๅค•้ฃŸใฎๆ‡็Ÿณใ‚จใ‚ฏใ‚นใƒšใƒชใ‚จใƒณใ‚นใ€ๆœ้ฃŸใ€ๆธฉๆณ‰ใฉใ‚Œใ‚‚็ด ๆ™ดใ‚‰ใ—ใ‹ใฃใŸใ€‚ใŸใ ใ€ใƒใƒฌใƒผใƒ‘ใƒผใ‚ญใƒณใ‚ฐใซไธๆบ€ใŒใ‚ใ‚‹ใ€‚ๅคšใใฎใƒ›ใƒ†ใƒซใ€ๆ—…้คจใงใฏ้ง่ปŠๆ–™้‡‘ใฏ็„กๆ–™ใชใฎใซ็†่งฃใงใใชใ„ใ€‚้ซ˜ใ„ๅฎฟๆณŠๆ–™้‡‘ใ‚’ๆ”ฏๆ‰•ใฃใฆใ„ใ‚‹ใฎใซใ€‚
Stayed 1 night in Nov 2021