Pan Pacific Hotels & Resorts, North China hotels

"This hotel is centrally located in Beijing city, close to many attractions. The forbidden city and Wangfujing are within short walking distance. There is also a Subway station right around the corner. All staffs were friendly and helpful: front desk, Bell service, Concierge, housekeeping, fitness center, etc. I highly recommend this place. If you haven’t been to Beijing before, be aware of busy traffic around this area. Electric Bikes do not follow traffic rules. "

"Great choice! Lovely staff, great breakfast! "

"Great place."

"Room is nice and clean, staff are super friendly. "

"second time staying in this hotel. Highly recommended."

"Service is execellent"

"Loved the pool, great breakfast. Would stay again, no complaints."

"Since my phone wasn’t compatible with WeChat or Alipay, I faced some challenges during my stay in China. Thankfully, the staff were incredibly helpful. Ella went out of her way to assist me—she walked with me to the food pickup spot, used her own phone, and helped retrieve a delivery ordered by my daughter, who was staying at Tsinghua University. On another occasion, when my daughter’s WeChat account ran out of funds, Harry Sun helped us withdraw cash from the hotel ATM and reload the account. He also arranged our trip to the Great Wall of China, booking a car and giving us great tips—like leaving early to avoid traffic and returning by early afternoon. The restaurant staff were also very friendly and welcoming."

"Hotel room was so clean. They changed bed sheets every other day. Location very convenient. "