Thank you for your kind comment about our hotel! Thank you so much for staying with us!

We are so glad that you enjoyed our hotel! Our staff strives to make every stay a great one and we are so happy to hear that we succeeded for you! We apologize for any confusion on our part with the Park-and-Fly rate. We try to be as clear as possible. Rest assured that we will double check all messaging to ensure that we are clear about those rates. We were so glad that you stayed anyway, and that the confusion didn't ruin your stay. Thank you for taking the time to let us know and thank you so much for staying with us!

We are so glad that you enjoyed your stay! Thank you for your comments about our staff and breakfast. Our award winning staff strives to provide a great stay for every guest and they are always happy to hear that they succeeded. Thank you for saying so and thank you so much for staying with us!

We are so happy that you enjoyed your stay here! Our award-winning staff strives to provide a clean and friendly stay with a great breakfast for every guest, and they are always happy to hear that they succeeded. Thank you for saying so and thank you so much for staying with us!

We are so happy that you enjoyed your stay here! Our award-winning staff strives to provide a clean and friendly stay for every guest, and they are always happy to hear that they succeeded. Our pool area is a favorite feature for our guests, and we were sorry to hear that you disappointed with the hot tub but also happy to hear that it did not ruin your stay. Our regular guests love the hot tub and it gets tons of regular use. I apologize for any confusion regarding what is implied in any online advertising regarding the presence of powerful jets. We have scoured the internet to make sure that all references to our hot tub or listed as just that; A heated pool with some mild circulation outlets, as opposed a whirlpool, jacuzzi or spa. We definitely don't want guests to book with us under any false assumptions so please let us know if you have found a misleading reference so that we can correct it. We could hardly maintain our top of the industry rankings on all of the popular travel sites by doing so. Thank you for letting us know and thank you so much for staying with us!

We are so glad that you enjoyed our hotel! Our award-winning staff strives to provide a great stay every day and they will be so happy to know that they succeeded for you! Thank you for your kind comments and also for your feedback! We take functionality very seriously and we are ranked at the top of the brand in cleanliness year after year. I am sorry to hear that this was not your experience, but also happy to hear that it did not ruin your stay. I hope that you contacted our staff regarding the internet. We have not had any outages and it's usually something easily fixed. We appreciate your feedback and rest assured that we are constantly reviewing and evaluating procedures in order to get better at what we do. Thank you so much for taking the time and thank you for staying with us!

We are so glad that you enjoyed your stay! Thank you so much for staying with us!

We are so glad that you enjoyed your stay. Thank you for your kind words about our lobby! Thank you for saying so and thank you so much for staying with us!

We are so glad that you enjoyed our hotel! Our award-winning staff strives to provide a great stay every day and they will be so happy to know that they succeeded for you, and that you would stay again! Thank you for your kind comments and also for your feedback! We take cleanliness very seriously and we are ranked at the top of the brand in cleanliness year after year. I am sorry to hear that this was not your experience, but also happy to hear that it did not ruin your stay. We appreciate your feedback and rest assured that we are constantly reviewing and evaluating procedures in order to get better at what we do. Thank you so much for taking the time and thank you for staying with us!

We are so glad that you enjoyed our hotel! Our staff strives to make every stay a great one and we are so happy to hear that we succeeded for you! Thank you for taking the time to let us know, and thank you so much for staying with us!

We are so glad that you enjoyed our hotel! Our staff strives to make every stay a great one and we are so happy to hear that we succeeded for you! Thank you for taking the time to let us know and thank you so much for staying with us!

We are so glad that you enjoyed your stay! Thank you so much for staying with us!

We are so glad that you enjoyed your stay! Thank you so much for staying with us!

We are so glad that you enjoyed our hotel! Our staff strives to make every stay a great one and we are so happy to hear that we succeeded for you! Thank you for taking the time to let us know and thank you so much for staying with us!

Thank you so much for staying with us!

We are so happy that you enjoyed your stay here! Our award winning staff strives to provide a clean and friendly stay for every guest and they are always happy to hear that they succeeded. We are also glad to hear that you enjoyed our beautiful rooms. Our hotel was built brand new in 2017 to the most up to date Hampton standards, and the bedding and mattresses are made specifically for Hampton Inn. Thank you so much for saying so and thank you for staying with us!

We are so glad that you enjoyed your stay! Thank you for your comments about our hotel and our location. Our guests love our convenient location close to the airport, our park -stay-and fly, as well as our call-ahead, complimentary transportation, to and from the airport: whether it be our shuttle van when it's running, taxi or Uber service. When you call ahead, it's always complimentary! Our close proximity to the intersection of Route 81 and I-90, great shopping and restaurants and downtown Syracuse are also favorites of our guests. Thank you so much for your comments and thank you for staying with us!

We are so glad that you enjoyed your stay! Thank you so much for staying with us!

We are so glad that you enjoyed your stay! Thank you so much for staying with us!

We are so glad that you enjoyed your stay! Thank you so much for staying with us!

We are so happy that you enjoyed your stay here! Our award-winning staff strives to provide a clean and friendly stay for every guest, and they are always happy to hear that they succeeded. Our pool area is a favorite feature for our guests, and we were sorry to hear that you disappointed with the hot tub but also happy to hear that it did not ruin your stay. I apologize for any confusion regarding what is implied in any of our advertising regarding the presence of powerful jets. Our hot tub is just that; A heated pool with some mild circulation outlets, as opposed a whirlpool or spa. We definitely don't want guests to book with us under any false assumptions. We could hardly maintain our top of the industry rankings on all of the popular travel sites by doing so. Rest assured we will be looking through the many online listings of our property to make sure that all are including more clear descriptions of what we have. Thank you for letting us know and thank you so much for staying with us!

We are so glad that you enjoyed our hotel! Our award-winning staff strives to provide a great stay every day and they will be so happy to know that they succeeded for you! Our pool is a favorite among our guests I am sorry to hear that it was messy and cold, but also happy to hear that it did not ruin your stay. The temperature of the pool is set at a required 82 degrees and it's possible if you went in when we topped it off you may have experienced lower temperatures. I apologize if that's what happened. Also, the pool area gets some heavy use and we will double our efforts to keep it in order. We always seek to improve what we do and so we greatly appreciate your feedback. Thank you so much for taking the time and thank you for staying with us!

We are so glad that you enjoyed your stay and thank you for taking the time to write down your comments. Our award-winning staff strives to provide a great stay for every guest, and we regret to hear that you felt that your room was cold, but we were glad to know that this didn't ruin your stay. However, we want every guest to leave satisfied and we are great at solving issues and always appreciate the chance to make things right. That is why we stand behind our 100% Guarantee. Hopefully you have had a chance to talk to our staff. If not, please do. Thank you again for taking the time to write about your stay and thank you so much for staying with us!

We are so glad that you enjoyed your stay! Thank you so much for staying with us!

Thank you for staying with us!

We are so happy that you enjoyed your stay here! Our award-winning staff strives to provide a clean and friendly stay for every guest, and they are always happy to hear that they succeeded. Thank you for saying so and thank you so much for staying with us!

We are so glad that you enjoyed your stay! Thank you so much for staying with us!

We are so glad that you enjoyed your stay! Thank you so much for staying with us!

We are so glad that you enjoyed your stay! Thank you so much for staying with us!

We are so happy that you enjoyed your stay here! Our award-winning staff strives to provide a clean and friendly stay for every guest, and they are always happy to hear that they succeeded. Thank you for saying so and thank you so much for staying with us!

We are so glad that you enjoyed our hotel! Our staff strives to make every stay a great one and we are so happy to hear that we succeeded for you! Our regular guests love our close location to the intersection of I-81 and I-90 (NYS Thruway), great shopping and restaurants, and minutes from Downtown Syracuse and the Syracuse Airport. Thank you for taking the time to let us know and thank you so much for staying with us!

Thank you for staying with us!

We are so glad that you enjoyed our breakfast. Our award-winning staff strives to deliver a great breakfast every day and they will be so glad to hear that they succeeded for you! Thank you for saying so and thank you so much for staying with us!

Thank you so much for staying with us!

We are so glad that you enjoyed your stay! We are happy to hear that you appreciated the friendly professionalism of our breakfast staff and shuttle driver. Our award-winning staff strives to provide a great stay for every guest and they will be so glad to hear that they succeeded for you! Thank you for taking the time to let us know, and thank you so much for staying with us!

We are so glad that you enjoyed your stay! Thank you so much for staying with us!

We are so glad that you enjoyed your stay! Thank you so much for staying with us!

We are so glad that you enjoyed your stay! Thank you so much for staying with us!

We are so glad that you enjoyed our hotel! Our staff strives to make every stay a great one and we are so happy to hear that we succeeded for you! Thank you for taking the time to let us know, and thank you so much for staying with us!

We are so happy that you enjoyed your stay here! Our award-winning staff strives to provide a clean and friendly stay for every guest, and they are always happy to hear that they succeeded. Thank you for saying so and thank you so much for staying with us!

Thank you so much for staying with us!

We are so glad that you enjoyed your stay! Thank you so much for staying with us!

We are so happy that you enjoyed your stay here! Our award-winning staff strives to provide a clean and friendly stay for every guest, and they are always happy to hear that they succeeded. Thank you for saying so and thank you so much for staying with us!

We are so glad that you enjoyed our hotel! Our staff strives to make every stay a great one and we are so happy to hear that we succeeded for you! Your recommendation is so appreciated! Thank you for taking the time and thank you so much for staying with us!

Thank you for your review. Our award-winning staff strives to provide a great stay for every guest which is why our guests have ranked us in the top of the brand year after year. However, sometimes things happen which is why we stand behind our 100% Guarantee. Our regular guests know that we never want anyone to leave the property not satisfied with their stay and that we thrive on feedback. Our staff are experts at solving problems and delivering a great stay when given the chance, however I did not see any issues noted for your recent stay. It's never too late to reach out. Please do so! Thank you again for your review and thank you for staying with us!

We are so glad that you enjoyed your stay! Thank you so much for staying with us!

We are so glad that you enjoyed your stay! Thank you so much for staying with us!

We are so glad that you enjoyed your stay! Thank you so much for staying with us!

We are so glad that you enjoyed your stay! Thank you so much for staying with us!

We are so glad that you enjoyed your stay! Thank you so much for staying with us!