Northwest Bulgaria Holiday Rentals

"No communication from staff, send an email a week in advance asking for pick up from airport as advertised on the website. No one ever responded had to get taxi. On the way out, asked again for airport transfer and was told that will cost €15 euro....once again advertised as FREE"

"Great location, friendly and helpful staff, beautiful rooms! Thank you."

"Good location Very helpful staff Nice size rooms Carpet was a bit dirty Good breakfast"

"Staff very helpful, hotel very chic and still new looking , nice art and attached art store. Breakfast staff works hard to put out a nice variety of hot and cold items and beverages. Felt very safe and welcoming "

"Good location, excellent breakfast, great staff"

"No review"

"Great location, and rooms cleaned. Friendly staff."

"A good breakfast spread , yes , in room cleaning was and is very poor , when I checked in I saw a cigarette box plus some empty packages of the previous renter … dosent say 5 star does it .., otherwise the hotel is superbly located and you have everything from eateries to high end shopping all around the corner … staff some are the smiling type and , some just do their job in a rather mechanical way .. I would rate the hotel very highly for its location and for its breakfast spread "

"They are using an external company for their cleaning. The cleaning staff are unfriendly and do not do a good job. The front desk staff are good. The breakfast is good. "