Search Town Houses in Northwest Chicago

"The maid service was poor. The food was okay. The price for a massage was to high. However it was close to Woodfield Shopping Mall. I paid for the room and still they had several more fees. The service simply was not there. "

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"Great check in, wonderful customer service and clean comfortable rooms "

" Jacuzzi in room 256 was not fully working. Only the front jets was working. MOST HORRIBLE IN TERRIFYING WAS THE HOTEL CAUGHT FIRE ON OUR FLOOR Barely heard fire alarms. Hurt myself n left belongs still no call back after trying to retrieve my belongings. Also came out to smoke filled Hallway hurt myself again trying to escape. No 1 even tried to knock on doors 2 alert us. "

"Property and staff were wonderful; shuttle service was not. When picked up at the airport I was greeted in a quite unfriendly manner by the driver. I then expressed my discomfort, and the driver refused to take me to the property. When the driver realized that I was calling the property, then he agreed to take me back in."

"We had to get switched out of the room we were in because it had water everywhere to then get switched to a "

"Water in restrooms wasn’t working. Staff rude when we got checking in. Room wasn’t getting warm "

"Beautiful hotel "

"They have a shuttle to airport. Very nice hotel. "