Nuevo Durango Holidays

Lots of loud construction was occurring at the property. It won't be ending anytime soon. The jack hammer or similar machine was on balconies near the pool every day. Our room was warm and hard to sleep because of the temperature. Also mold growing on ceiling near the a/c unit. The food was mediocre and overpriced. The ocean was great. Very little seaweed. Great for swimming. Nice beach. We won't be returning.

This was my first solo trip and this hotel made me feel safe, at ease, and relaxed. It's absolutely beautiful and peaceful. Not the loud noise that you hear in Cancun which i understand but it was the perfect getaway from the city life. Beautiful views, sunsets and sunrises... activities by the pool and the excursions are amazing. I was treated like a VIP guest and it was just little old me... highly recommend it

The sports bar didn’t open till 5pm so there is no bar to sit and have a drink at, unless you put on a bathing suit & get in the water to sit at the pool bar.

Los restaurantes Los Careyes, Cocoa, and White Box, and Akeru were excellent. Buffets were good. Really enjoyed the shows. We wished pools were open longer hours and available the last days we were there they were closed due to cleaning/maintenance.

Overall, I had an excellent experience. The staff was friendly and the outdoor areas — pool, restaurants, and common spaces — were beautiful and well maintained. However, the interior felt a bit old and in need of maintenance. Some areas smelled slightly of humidity, and when it rained, water came into the hallways. There were quite a few mosquitoes, and many indoor areas, including the casino and some restaurants, had no air conditioning, making them hot and uncomfortable. Still, the service, food, and outdoor atmosphere were great, and I’d stay again if these issues were improved.