Mexico and Central America Holidays

We loved our stay at the Maxwell The view from our apartment was stunning floor to ceiling windows ocean view. The condo was very spacious. Kitchen was well equipped and even a full size washer dryer. The pool was breathtaking with 360 degree view of Puerto Vallarta. Pool service was great best Guacamole Yummie. The location of the Maxwell is walking distance to shops, bars, restaurants and the Malećon. Great stay

This place is gorgeous. We hung out at the pool and watched the lizards and birds. Its set in the jungle so the animals are everywhere and it’s so peaceful. The staff were so professional and polite. The food and drinks were 5*. There is a lot of construction happening so if that’s something that will bother you, plan accordingly. The only thing I wasn’t prepared for was the extra tipping. I thought it was all included in the all inclusive package but they are asking for more tips. It’s worth it and we are happy to do this, I just wished I had known so I would have brought more cash to avoid fees from the bank machine. My understanding is that it is included, but you’re tipping more based on exemplary service and you feel like a jerk if you don’t tip, at least we felt that way. 10/10, this place is a gem.

Excellent environment cant wait for the remodel!

Our room was spectacular and clean. Amazing view. But, all appliances were VERY loud. I used the washer/dryer for all the wet clothes and they were so loud that nit even closing the doors helped the noise. The jacuzzi was also very very loud, we opted to turn it off and call it a night. The espresso machine and coffee maker, were both very loud. We did not use it again. Elevators were broken and we were on the 7th floor… not cool going down/up in heels. Not really a kid-friendly place. Over all a beautiful place for older adults and seniors.

We really enjoyed our stay. The staff were friendly and attentive. The view was beautiful. Our snorkel trip departed right from the hotel which was a wonderful perk. We were a ten minute uber drive from zona romántica. Which was great for days where we felt like venturing off. I wasn’t a huge fan of the buffet meals. They were okay, we enjoyed breakfast the most. Depending on how long you stayed you were given a voucher to eat at one of their restaurants located on the premises. Those dinner were delicious. Those dinners were booked by reservation only. We ended up going into town for lunch and dinner when we didn’t have a reservation booked. The location of Bercelo’s was the biggest bonus for us. It was about 45min from the airport, close enough to the tourist area but far enough to feel like your a bit secluded. This resort is family friendly but they have separate pools for adults and families. So you can enjoy a quieter pool or join the fun at the family pool. I used the gym once, it was a bit out dated but worked well for what I needed to do. There was a kids room and a kids arcade. I noticed every day they had an activity set up for the kids in the plaza. The hotel is right on the beach so you can enjoy the pool or the beach beds. Overall it was a wonderful experience. There are so many activities at the resort and nearby that you can book for a reasonable price. We will be returning with our children next time.