Beach Resorts in Playa del Carmen

"I stayed here last year when it was a Hilton and had an incredible time and wanted to come back. I was a little nervous about the last minute change in ownership. However, the service was amazing. Everyone was so friendly and helpful. Any little issue that arose we super quick to be fixed. We had an amazing trip and will be back for sure."

"Very clean!! Food was not great "

"Fantastic experience yet again. This was our fifth stay and still excellent service throughout every area "

"Our 2nd time staying at the riu palace and this place does not disappoint! The staff are amazing and will go out of their way to make sure your stay is comfortable. German took great care of us every day at the pool and Eduardo made sure we got everything we need every night! "

"This is my favorite place in the whole world. "

"Amazing time at the hotel with my friend and our 2 daughters for their graduation. Bed were comfortable, room and hotel was very clean overall. Food was very good : shouout to the lady who cooks omelets in the morning, she is amazing! Mexican restaurant was definitely our favorite. Special mention to all the service staff : they were all so great! Everyone seems happy to work there and their good service feels very genuine! They certainly add to the experience at the hotel : special thanks to Jose, Jesus and Sebastian"

"Elias was super friendly, helpful and attentive with us from the moment we arrived till the moment we left! "

"Had the best time at The Reef 28. My partner and I enjoyed the atmosphere and good vibes. Rooftop was live and amazing. Rooms were cozy and clean. The food delicious and drinks were on point. The staff were very friendly and helpful with any questions we had. Located blocks away from beach and entertainment strip, its definitely worth the visit. "

"Beautiful property!!!! One of the most beautiful resorts I've seen as it truly feels like you are in the jungle. The wildlife is soo incredible and it is such a special oasis. "