Find Hotels in Playa del Carmen with Complimentary Breakfast from S$250

"We recently stayed at Occidental at Xcaret Destination and overall had a really enjoyable experience. The property itself is absolutely stunning—one of the most lush, jungle-like resort settings you could ask for. The wildlife was incredible and truly sets this place apart. We had monkeys visiting our balcony daily, which was amazing to watch. If you enjoy nature and wildlife, this resort is hard to beat—but if that’s not your thing, this may not be the place for you. The pools were great, always clean and relaxing, and the entire resort has a very natural, immersive feel. The staff across the board were kind, friendly, and very helpful. One employee, Moses, really stood out as exceptional and went above and beyond to make our stay better. Our room was nice and comfortable, housekeeping did a fantastic job, and the minibar was always well stocked. The bars were also excellent—service was quick and always came with a smile. The only downside was the food, which was just okay overall. That said, the pizza restaurant was outstanding—honestly better than most pizza places in the U.S. Check-in could definitely use some improvement, as the process felt slower than it should be. All in all, this is a beautiful resort with a unique jungle atmosphere, great service, and unforgettable wildlife experiences."

"Fantastic resort"

"This resort exceeded expectations in all the right ways. The grounds and rooms were impeccably clean, and the staff created a warm, friendly atmosphere throughout the stay. Dining options were solid, with consistently good food. The standout feature was definitely the swim‑out rooms, beautifully designed and especially enjoyable when connected to the main pool. Highly recommended for anyone looking for a relaxing, comfortable getaway."

"Clean resort, food was decent. Great access to everything within the resort. Only downfall was there wasn’t an elevator near our room and we had to go up and down 3 flights of stairs so anyone that has a problem doing so should make sure to ask for a room near an elevator."

"Our stay was excellent. Especially our server Raul, he works breakfast and then dinner in the steak house. He was the best and always took care of us. Thanks!"

"Property was absolutely beautiful. "

"The rooms were spacious, and the entire hotel was kept very clean. The food was delicious and the workers were not aggressive at all for tips. They were accommodating with an early check-in and late checkout. Things they could improve: I think the dinner buffet should start at 5. 6 is way too late for little kids. I think the place to grab towels should open at 8am instead of 9. Other than that I really can’t complain. I would definitely go back. For kids I’d say it’s best suited for 8 years old or younger."

"Hotel is great and staff was amazing (most of them!). We have access to a private pool and that was amazing. However, the noise/music from the pool was loud and people “reserving sun beds” was really annoying. Food was a bit repetitive for a 5* but generally good. Great to have free parking. Theatre for the shows was good and there were events organised each night. "