See all properties

Sandos Playacar All Inclusive

4.0 star property
Family fun on the beach, with 8 outdoor pools, near Playacar Golf Club

Choose dates to view prices

Photo gallery for Sandos Playacar All Inclusive

Aerial view
Reception
1 bedroom, free minibar, in-room safe, desk
Water park
View from room
VIP Access

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • All-inclusive
  • Bar
  • Room service

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Platinum King Junior Suite Ocean Front

1 bedroom, free minibar, in-room safe, desk

Platinum King Junior Suite Ocean Front

Highlights

Balcony
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Ceiling fan
Separate bedroom
Bathrobes
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Platinum King Master Suite

1 bedroom, free minibar, in-room safe, desk

Platinum King Master Suite

Highlights

Balcony
Air conditioning
Free minibar items
Blackout curtains
Ceiling fan
Separate bedroom
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Jr Suite Hacienda

Living room

Jr Suite Hacienda

Highlights

Balcony
Air conditioning
Free minibar items
Separate bedroom
Blackout curtains
Ceiling fan
Bathrobes
Hairdryer
  • 36 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Hacienda One Bedroom Suite

1 bedroom, free minibar, in-room safe, desk

Hacienda One Bedroom Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Free minibar items
Blackout curtains
Ceiling fan
Separate bedroom
Bathrobes
  • 73 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Platinum King Junior Suite

1 bedroom, free minibar, in-room safe, desk

Platinum King Junior Suite

Highlights

Balcony
Air conditioning
Free minibar items
Blackout curtains
Ceiling fan
Separate bedroom
Bathrobes
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Select Superior Adults Only

1 bedroom, free minibar, in-room safe, desk

Select Superior Adults Only

Highlights

Balcony
Separate sitting area
Air conditioning
Club Lounge
Free minibar items
Separate bedroom
Blackout curtains
Ceiling fan
  • 31 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Select Ocean Front Adults only

1 bedroom, free minibar, in-room safe, desk

Select Ocean Front Adults only

Highlights

Balcony
Air conditioning
Club Lounge
Free minibar items
Separate bedroom
Blackout curtains
Ceiling fan
Bathrobes
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Platinum King Master Suite Ocean Front

1 bedroom, free minibar, in-room safe, desk

Platinum King Master Suite Ocean Front

Highlights

Balcony
Air conditioning
Free minibar items
Blackout curtains
Ceiling fan
Separate bedroom
Shower/bath combination
Hairdryer
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Riviera Family King Junior Suite

1 bedroom, free minibar, in-room safe, desk

Riviera Family King Junior Suite

Highlights

Balcony
Air conditioning
Free minibar items
Separate bedroom
Blackout curtains
Ceiling fan
Hairdryer
Bathrobes
  • 52 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bunk Bed

View all photos for Riviera Family Queen Junior

1 bedroom, free minibar, in-room safe, desk

Riviera Family Queen Junior

Highlights

Balcony
Air conditioning
Free minibar items
Separate bedroom
Blackout curtains
Ceiling fan
Hairdryer
Bathrobes
  • 52 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

You may also like

Ad
Exterior

The Royal Haciendas All Inclusive

Corasol
  • Pool
  • Hot tub
  • All-inclusive
  • Spa
8.6 out of 10, Excellent, 1,793 reviews
The price is S$381
includes taxes & fees
20 Jun - 21 Jun
The Royal Haciendas All Inclusive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Paseo Xaman-Ha, Mza. 1, Lote 1 Fracc. Playacar, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Beach - 3 min walk - 0.3 km
  • Playacar Golf Club - 18 min walk - 1.5 km
  • Playa del Carmen Maritime Terminal - 7 min drive - 3.2 km
  • Quinta Avenida - 7 min drive - 3.2 km
  • Xcaret Eco Theme Park - 11 min drive - 6.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 57 min drive

Restaurants

  • ‪Festival Grand Buffet - ‬2 min walk
  • ‪Rosa Roja - ‬10 min walk
  • ‪El Gaucho Steakhouse - ‬7 min walk
  • ‪Cupcake Cafe - ‬1 min walk
  • ‪RIU Yucatan - ‬12 min walk

About this property

Sandos Playacar All Inclusive

Upscale family-friendly property near Xaman Ha Aviary
Located close to Playacar Golf Club and Paseo del Carmen, Sandos Playacar All Inclusive provides free water park access, 2 swim-up bars and 3 poolside bars. This property is a great place to bask in the sun with a white sand beach, beach massages and sunloungers. Indulge in hydrotherapy, a body wrap and aromatherapy at Spa Sandos, the on-site spa. Be sure to enjoy a meal at any of the 9 on-site restaurants. Fitness classes are offered at the gym; other things to do include beach volleyball, sailing and surfing/body boarding. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and shopping on-site.
Other perks include:
  • 8 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars and sunloungers
  • Free self-parking
  • Free bike hire, a round-trip airport shuttle (surcharge) and babysitting (surcharge)
  • Wedding services, tour/ticket information and a lift
  • Guest reviews say great things the family-friendly amenities, beach locale and pool
Room features
All 819 rooms boast comforts, such as 24-hour room service and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Free toiletries and hairdryers
  • Balconies or patios, wardrobes/cupboards and coffee/tea makers

All-inclusive details

All-inclusive room rates at Sandos Playacar All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkelling
Surfing/body boarding

Land activities

Cycling
Fitness facilities
Miniature golf
Football
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Languages

English, German, Italian, Portuguese, Spanish

Similar properties

Aerial view

Sandos Caracol Eco Resort - All Inclusive

  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
6.8 out of 10, 1,491 reviews
Sandos Caracol Eco Resort - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 swim-up bars
  • 3 poolside bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 8 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Mini golf
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • Waterslide

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 22 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 7 buildings
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: MXN 85 per night
  • A damage deposit of MXN 5000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 2100 per person (one way)
  • Airport shuttle fee per child: MXN 880.00 (one-way), (from 1 to 17 years old)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Sandos Playacar Beach Resort
Playacar Beach Resort
Sandos
Sandos All Inclusive
Sandos Beach
Sandos Beach Resort All Inclusive
Sandos Playacar Beach
Sandos Playacar Beach Resort
Sandos Resort
Sandos Playacar Beach Resort All Inclusive Playa del Carmen
Sandos Playacar Beach Playa del Carmen
Sandos Playacar Beach Resort All Inclusive
Sandos Resort All Inclusive
Sandos Playacar Beach All Inclusive
Sandos Playacar Beach Resort All Inclusive
Sandos All Inclusive
Sandos Playacar Beach Resort Spa All Inclusive
Sandos Resort All Inclusive
Sandos Playacar Beach All Inclusive
Hotel Sandos Playacar Beach Resort - All Inclusive
Sandos Playacar Beach Resort - All Inclusive Playa del Carmen
Sandos Playacar All Inclusive

Frequently asked questions

Does Sandos Playacar All Inclusive have a pool?

Yes, this property has 8 outdoor pools and a children's pool.

Is Sandos Playacar All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sandos Playacar All Inclusive?

Self-parking is free at this property.

What time is check-in at Sandos Playacar All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Sandos Playacar All Inclusive?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Sandos Playacar All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 2100 per person applies.

Are there all-inclusive benefits at Sandos Playacar All Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Sandos Playacar All Inclusive located?

Nestled on the beach, this Playacar property is within 3 mi (5 km) of Xaman Ha Aviary, Playacar Golf Club and Paseo del Carmen. Playa del Carmen Maritime Terminal and Quinta Avenida are also within 3 mi (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Sandos Playacar All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 498 out of 1350 reviews
Rating 8 - Good. 352 out of 1350 reviews
Rating 6 - Okay. 230 out of 1350 reviews
Rating 4 - Poor. 148 out of 1350 reviews
Rating 2 - Terrible. 122 out of 1350 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10

Awesome family hotel with a great beach
Stayed 7 nights in Apr 2025

10/10

Great property very big so have your walking shoes awesome beach access and allot of activity without leaving. Food best to have a reservation but there is allot of variety and would not say it was bad at all! We will travel to sandos again
Stayed 3 nights in May 2025

8/10

Mostly great
Stayed 7 nights in May 2025

10/10

The staff was excellent and did everything possible to make our stay enjoyable.
Stayed 7 nights in Apr 2025

4/10

Was not clean, food was the same everywhere you went and not good, children water park was closed most of the time we were there.
Stayed 5 nights in Jun 2025

6/10

The hotel itself was very clean. Staff very friendly and helpful. The beach was very dirty. The food was mid. Drinks not very good very bitter. Tasted different in every bar area.
Stayed 5 nights in Jun 2025

10/10

Amazing place to relax and have a great time.
Stayed 4 nights in Mar 2025

10/10

Excellent service and amenities
Stayed 4 nights in Apr 2025

10/10

This was our first all inclusive, and it reall
Stayed 2 nights in Apr 2025

10/10

A great resort with friendly staff.
Stayed 7 nights in Feb 2025

4/10

Staff is not helpful Had to wait for hours for room to be ready One of staff members tried to sell me a water on a beach ( in all inclusive hotel )
Stayed 4 nights in Jun 2025

10/10

It was all a great experience...
Stayed 3 nights in May 2025

6/10

We enjoyed our stay. There were some hiccups and recommendations. First, it is almost impossible to
Stayed 6 nights in May 2025

10/10

We enjoyed our all inclusive trip. Just wish the bars stayed open past 1130
Stayed 5 nights in Mar 2025

10/10

Beautiful property! Lots to do on the report and in nearby gated community.
Stayed 5 nights in Mar 2025

10/10

An older hotel that is still well maintained. Always have a warm feeling in the midst of the Mexican people. They’re hard working folks!
Stayed 4 nights in Apr 2025

10/10

Gorgeous beach, lovely walkable paths with trees everywhere, delicious buffet, comfy bed, friendly staff.
Stayed 5 nights in Dec 2024

10/10

Everything was great
Stayed 8 nights in Apr 2025

10/10

Had an amazing time, the food is amazing, bars are fantastic. They keep the beach reasonably clean as well. The only issue is the timeshare/condo meeting they invite you to join. They promise it will be 90 minutes, I can take over 2 hours. We had
Stayed 7 nights in Apr 2025

10/10

Everything was pretty good, just we had some issues with water and electricity in our room
Stayed 7 nights in Apr 2025

10/10

Property is very well cared for and the staff is very attentive. The property is large and the walk from room to buffet can be 15 minutes. However they will offer to upgrade you for $1000 to an ocean Front room. You can’t get a reservation at any of the restaurants because the hotel prioritizes the club level guests first. Ocean front swimming is great, pools are large and bartenders are quick. Rooms are large but outdated. Mini bar was only restocked one time for a 6 day stay . Room service items are few, but service is quick. $10 cab ride to shopping downtown.
Family pool
Beach
Beach
Resort animals
Stayed 6 nights in Jun 2025

10/10

Resort was clean and main buffet had alot of variety.
Stayed 7 nights in Jan 2025

10/10

Very family and friendly environment
Stayed 4 nights in Feb 2025

8/10

Huge property with lots of pool options, restaurants, and gorgeous beach
Stayed 7 nights in Jan 2025

8/10

Property was larger than I've stayed at before. Compared to some of the smaller resorts I've stayed at they didn't have near the coordination of activities to participate in. No list of anything was given at checkin. Somehow your just supposed to know what they offer and when. Didn't find out till our last 2 days of some of the options and even then no hours of operation are available. We really enjoy volleyball and that was almost non-existent. I think they can do a better job with activity coordiantion and making people aware of what is available and what hours of operation are. Also pools are not cleaned very well.
Stayed 5 nights in Jun 2025