Occidental, Playa del Carmen hotels

"Swim up pools were amazing. All staff pleasant"

"This resort is very pretty in vegetation and is very close to scaret park you can walk to scaret park but needs a remodelation asap all furniture is old and smells there is musty smell showers water is not working property beds are confortable ., the buffet has nice food but they lied to you about the a la carta restaurant all the time are full you never get a dinner on this restaurants"

"Waterslides left white marks on all our swimsuits. They basically denied that it was the slides and didn’t offer any remedy. Said nobody else had reported it. Happened to 5 of us. Otherwise great amenities for families. Could use more umbrellas around the kids pool."

"It’ was excellent experience and great job by staffs"

"Amazing resort. Well maintained with kind staff. Multiple bar options and pools. Really enjoyed our stay!!!"

"Clean room "

"Clean rooms| activities everyday for my kids | the kindest staff"

"Work was great. The drinks were fine. Good burger was good. The kids had a good time. One complaint is the stores prices or merchandise is outrageous. $80 for a stuffed animal is a crazy ask for. They would make so much more money if they charged $20-$30 I would’ve bought four or five of those things."

"Staff. & clean rooms"