Viceroy Hotel Group, Playa del Carmen hotels

"Beautiful property. Loved the swim up suite."

"Went as a solo traveller in the off season. Resort staff was friendly. Food was good although not all restaurants are open every night but that’s understandable given how busy. Felt safe. Good mix of busy and loud spots and quiet areas. Would definitely go back! Brace yourself for not being able to swim in the ocean during the off season, which is far beyond the hotels control! "

"wonderful so beautiful"

"Nice for kids "

"There was so much attention to detail. They had everything we needed. We did not need to leave the property. Lots of entertainment and activities for everyone. The staff was friendly and genuinely cared about the satisfaction of the guests. We had a great time and would definitely return or try other RIU properties. "

"Everything was on point really enjoyed time with family , I recommend they have more activities in the PM, but all in all very pleasant food was good drinks as well . "

"Extraordinary location, services, food, nature surrounding. Personnel are kind, friendly, respectful, knowledgeable, attentive. Would definitely go back. One annoying issue, however, there was a strong mold smell in our room, likely affecting many casitas’ bottom floor units (we tried two). May try a top floor room next time"

"El personal en este hotel siempre está atento a atender todas tus necesidades amigables eficientes y sobre todo soluciones rápidas volvería otra vez si tengo la oportunidad "

"Excellent choice for Playa del Carmen! Amazing location and great staff! "