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Fairmont Mayakoba

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Luxury
VIP Access
5.0 star property
9.2

Wonderful

Luxury family-friendly hotel near El Camaleón Mayakoba Golf Course

You can look forward to a golf course, a swim-up bar and a poolside bar at Fairmont Mayakoba . With a beachfront location, beachfront dining and free beach cabanas, this hotel is the perfect place to soak up some sun. Treat yourself to a detox wrap, a hot stone massage or reflexology at the on-site spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Mexican cuisine. The 24-hour gym offers yoga classes and fitness classes; other things to do include archery, windsurfing and beach yoga. In addition to a corner/local shop and a terrace, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is S$554
includes taxes & fees
19 Jun - 20 Jun

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About this property

Fairmont Mayakoba

  • Luxury family-friendly hotel near El Camaleón Mayakoba Golf Course
  • You can look forward to a golf course, a swim-up bar and a poolside bar at Fairmont Mayakoba . With a beachfront location, beachfront dining and free beach cabanas, this hotel is the perfect place to soak up some sun. Treat yourself to a detox wrap, a hot stone massage or reflexology at the on-site spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Mexican cuisine. The 24-hour gym offers yoga classes and fitness classes; other things to do include archery, windsurfing and beach yoga. In addition to a corner/local shop and a terrace, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
  • You'll also find perks such as:
    • 5 outdoor pools and a children's pool, along with a waterslide, sunloungers and pool umbrellas
    • Free self-parking and valet parking
    • Limo/town car service, full breakfast (surcharge) and free bike hire
    • An outdoor tennis court, an electric car charging station and express check-out
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 401 rooms feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Changing tables, children's books and art supplies
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Bathrooms with rainfall showers and designer toiletries
    • 65-inch LED TVs with streaming services and premium channels
    • Furnished balconies or patios, childcare services and free infant beds

All-inclusive details

  • All-inclusive room rates at Fairmont Mayakoba are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

    • À la carte meals and snacks included
    • Room service during certain hours (limited menu)

Awards and affiliations

  • Eco-certified property
  • This property participates in the Green Key (Foundation for Environmental Education) and Preferred by Nature – programmes that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 11 kg per pet
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 55.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 38.00 per person, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Concierge service
  • Fitness/yoga classes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 48 to 53 per person
  • Airport shuttle fee: USD 299 per vehicle (return, maximum occupancy 7)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 55.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests booking connecting rooms are advised to contact the hotel regarding availability and high-demand period fees using the information on the booking confirmation.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Fairmont Mayakoba have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

How much does it cost to stay at Fairmont Mayakoba ?

As of 21 May, 2026, prices found for a 1-night stay for 2 adults at Fairmont Mayakoba on 19 Jun, 2026 start from S$554, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fairmont Mayakoba pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 11 kg per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Fairmont Mayakoba ?

Self-parking and valet parking are free at this property.

What time is check-in at Fairmont Mayakoba ?

Check-in start time: 3:00 PM; check-in end time: noon.

What time is check-out at Fairmont Mayakoba ?

Checkout is at noon.

Does Fairmont Mayakoba provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 299 per vehicle applies.

Are there all-inclusive benefits at Fairmont Mayakoba ?

Some rate plans available at this property are all-inclusive.

Where is Fairmont Mayakoba located?

Nestled on the beach, this Playa del Carmen hotel is steps from El Camaleón Mayakoba Golf Course and 2 mi (3.3 km) from Gran Coyote Golf. Playa del Carmen Main Beach and Maroma Beach are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 732 out of 1000 reviews
Rating 8 - Good. 164 out of 1000 reviews
Rating 6 - Okay. 47 out of 1000 reviews
Rating 4 - Poor. 38 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Adria

Liked: Staff & service, amenities, property conditions & facilities
Beautiful property expertly maintained. All staff was super friendly. Top notch.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Mariel

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good cleaning services, beautiful resort
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service even during peak of speing break. Agustin saved me a ton of time by arranging spa treatments, activities and dinner reservations.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities
The rooms were clean and the staff was very friendly
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Jacqueline Marguerite

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service all around! All facilities were well maintained. Our family was very impressed with the restaurants! One of the best steaks we have had in a while at Tauro. The property is a great escape for families who seek luxury accommodations.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Vladimir

Liked: Cleanliness, amenities, property conditions & facilities
The overall stay and experience was fantastic: clean and gorgeous room, dedicated service, exceptional facilities and amenities.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
5 ladies (2rooms), we had a wonderful trip and loved the resort and overall property. Excellent food! Wonderful, friendly staff! It is so nice that bikes, boat rides, paddle boards and more are included!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities
Almost perfect resort. Staff is great. Rooms are clean.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful grounds and friendly staff.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and beautiful location
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Cheyenne

Liked: Cleanliness, amenities, property conditions & facilities
It was amazing our room stay clean anytime we left I believe our cleaners name was Anna. She was so sweet and the staff overall at the entire resort was just amazing.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
The resort is gorgeous and the staff is very kind and helpful. Love getting around by boat in the canals!
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Montana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel stay was relaxing from the beach chairs seaside with a giant wooden Palapa and full service all day drinks and lunch whatever you want We had massages which at first the $300 price tag seemed high but then when you realize it is a time to go and spend at least three hours in the spa with a private pool just for the spa patrons, a coffee bar with yogurt and complementary drinks, outdoor hot tub and the staff is so friendly. It’s just a place to go and really have a Zen moment. All the restaurants are fabulous and they treated us like royalty at the Toro steak restaurant. We were taken into the dry age, beef room, and given a small sample of the chef’s favorite steak and explained the process of the meat drying, the food was wonderful and we thoroughly enjoyed our entire stay at this hotel resort. A bonus was visiting the adjoining hotels for dinner at the Banyan tree and Rosewood. Golf carts are your taxi which the resort runs a very efficient service
Saffron restaurant Banyan tree
Fairmont restaurant
Sunrise
Cute monkey very shy
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing resort. My family and I had a great time!
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly, great food & service, amazing amenities, lots of privacy and NOT crowded. Overall best resort my family and I have stayed at.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Verra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful resort. Staff is super helpful.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

harry

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel overall .very luxurious room Great staff . Over all no complains. Over all only complaint is booking through Expedia is always a challenge in foreign countries . It is not well honourned
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful family friendly resort with the 5 star atmosphere!
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property for a wonderful stay. Clean, well maintained, safe, beautiful… a must see in the Mayan riviera
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Mitchel

Liked: Cleanliness, amenities, property conditions & facilities
The resort is beautiful and the jungle setting is magnificent! This would easily be a 5 star review except for one flaw - the food at the Fairmont is very expensive and mostly average at best. Outside of the breakfast buffet and lobby sushi bar - which were very good - the other restaurants we tried were not what you'd expect from a resort of this caliber. This issue seems to be a problem for all of the Mayakoba hotels. We ate the very fancy and expensive Cello restaurant at the Banyan Tree and while the setting was gorgeous the food was just not very good. We ended up cancelling some restaurant reservations at the hotel and going into Playa Del Carmen instead, which is a 15 minute cab ride. That turned out to be a great option - the town is fun and we had some great meals on the lovely, tree-lined Avenue 38. Overall, I highly recommend the Fairmont just know what to expect about the food, especially the dinners.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Great for families, will definitely recommend and come back again.
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Albino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and customer service! Can’t wait to come back!
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and staff was so kind. Spa was incredible
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, amenities, property conditions & facilities
Great golf course, hotel next to the beach, friendly staff. June and July are sargassum season so prices were better. Great hotel overall.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Sydney Marie

Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful, the rooms were attractive, clean and comfortable. The deck was roomy and private with a lush jungle view and the relaxing sounds of wildlife
Stayed 5 nights in Jun 2025