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Aloft Playa Del Carmen

4.0 star property
Pet-friendly hotel connected to a shopping centre in Playa del Carmen with 2 outdoor swimming pools

Choose dates to view prices

Photo gallery for Aloft Playa Del Carmen

2 outdoor pools
Property video
Restaurant
Lobby
Outdoor banquet area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
The current price is S$145
includes taxes & fees
29 Jun - 30 Jun

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Breezy, Room, 1 King Bed, Balcony

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Breezy, Room, 1 King Bed, Balcony

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 38.90 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Breezy, Room, 2 Queen Beds, Balcony

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Breezy, Room, 2 Queen Beds, Balcony

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 41.12 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

aloft, Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Down duvet
  • 33.90 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

aloft, Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Down duvet
  • 33.90 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 67.80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Suite, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 79.20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Suite, 2 Queen Beds, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 83.56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Balcony

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Suite, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 80.54 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Calle 34 Norte Manzana 100 Lote 3, 10/34 Midtown Shops, Playa del Carmen, QROO, 77536

What's nearby

  • Central Square - 2 min walk - 0.2 km
  • Quinta Avenida - 5 min walk - 0.4 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Mamitas Beach - 9 min walk - 0.8 km
  • Playa del Carmen Maritime Terminal - 14 min walk - 1.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive

Restaurants

  • ‪Logia Café - ‬3 min walk
  • ‪Antoinette - ‬3 min walk
  • ‪Nicoletta - ‬3 min walk
  • ‪MiDogo Café - ‬3 min walk
  • ‪Kaxapa Factory - ‬3 min walk

About this property

Aloft Playa Del Carmen

Upscale hotel near Quinta Avenida
Located close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Aloft Playa Del Carmen provides a poolside bar, a corner/local shop and a terrace. Be sure to enjoy a meal at Nook, the on-site restaurant. In addition to a shopping centre on-site and a coffee shop/cafe, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
Other perks at this hotel include:
  • 2 outdoor pools
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Outdoor furniture, coworking spaces and a dock
  • A lift, a TV in reception and smoke-free property
  • Guest reviews speak highly of the beach locale, pool and helpful staff
Room features
All 167 individually furnished rooms have perks such as 24-hour room service and air conditioning, as well as amenities such as late-night room service and free WiFi.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with rainfall showers and free toiletries
  • 55-inch LED TVs with cable channels
  • Wardrobes/cupboards, LED light bulbs and mini fridges

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (MXN 200 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MXN 300 for adults and MXN 150 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Nook
  • Splash RoofTop
  • W XYZ Bar

Things to do

  • 2 outdoor pools
  • Shopping centre
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Coworking space

Outdoors

  • Dock
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2022
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 25, per pet, per night, plus a deposit of MXN 2000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 18 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 1000 per stay
  • A damage deposit of MXN 10000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MXN 300 for adults and from MXN 150 for children
  • Covered self-parking fee: MXN 200 per day
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Aloft Playa Del Carmen Hotel
Aloft Playa Del Carmen Playa del Carmen
Aloft Playa Del Carmen Hotel Playa del Carmen

Frequently asked questions

Does Aloft Playa Del Carmen have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Aloft Playa Del Carmen?

As of 19 Jun, 2025, prices found for a 1-night stay for 2 adults at Aloft Playa Del Carmen on 2 Jul, 2025 start from S$145.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Aloft Playa Del Carmen pet-friendly?

Yes, Aloft Playa Del Carmen allows dogs (limit 1 total) with a maximum weight of up to 18 kg per pet. There's a deposit of MXN 2000 per stay and a fee of MXN 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Aloft Playa Del Carmen?

Self-parking is available for MXN 200 per day. Limited spots are available.

What time is check-in at Aloft Playa Del Carmen?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Aloft Playa Del Carmen?

Checkout is at noon.

Where is Aloft Playa Del Carmen located?

Located in Downtown Playa del Carmen, this hotel is within a 5-minute walk of Calle 12 and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 15 minutes.

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Aloft Playa Del Carmen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 359 out of 503 reviews
Rating 8 - Good. 80 out of 503 reviews
Rating 6 - Okay. 23 out of 503 reviews
Rating 4 - Poor. 19 out of 503 reviews
Rating 2 - Terrible. 22 out of 503 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10

Nice place
Stayed 6 nights in Feb 2025

10/10

Good place to stay
Stayed 1 night in Apr 2025

10/10

Overall great place will definitely stay again.
Stayed 4 nights in Mar 2025

10/10

Excelente
Stayed 5 nights in Mar 2025

10/10

Great place to stay, very well kept and convenient in every way
Stayed 5 nights in Mar 2025

10/10

Great service and awesome location.
Stayed 6 nights in Mar 2025

10/10

Location and parking
Stayed 1 night in Apr 2025

8/10

Best spot for dining.
Stayed 7 nights in Mar 2025

10/10

Great place to stay!!
Stayed 5 nights in Dec 2024

10/10

Infinity pools are wonderful, right above a good grocery store, good blend of great dining options. helpful staff. The only issue I had was the AC being down for the first few days of my stay.
Stayed 6 nights in May 2025

10/10

Family vacation The area was conveniently located to every thing we needed
Stayed 1 night in Jan 2025

10/10

Everything is good
Stayed 11 nights in Mar 2025

10/10

Second time at aloft in two months. We absolutely love it here, close to all our favorite restos and shopping. Staff is amazing, special shout out to bryan and marcel, impeccable service from kind genuine people. Will be coming back asap.
Stayed 4 nights in Apr 2025

10/10

Had a good stay
Stayed 14 nights in Jan 2025

10/10

The hotel is in a bustling neighborhood with easy access to banks, restaurants and shopping. The room is larger than I expected and very clean. Staff was super friendly at check in. A real value for the price.
Stayed 1 night in Mar 2025

10/10

Great location. Better than an all incluaive
Stayed 4 nights in Dec 2024

8/10

Like this hotel for his closer location to the quinta avenida ,lots of restaurants, stores ,pharmacys and more ..rooms are clean but can be more cleaner. Alma in the front desk is a great employee very helpful.
Stayed 3 nights in Mar 2025

10/10

Great location, quiet hotel. Fun games area and great rooftop pools!!
Stayed 1 night in Jan 2025

6/10

Good rooms. Quiet
Stayed 1 night in Mar 2025

10/10

Super convenient! Beautiful rooftop pool area!
Stayed 1 night in Feb 2025

10/10

Great roof top
Stayed 4 nights in Feb 2025

10/10

Pools are beautiful here and modern hotel
Stayed 3 nights in Dec 2024

10/10

This is probably my favorite aloft hotel. I stay at aloft all throughout the US and I really enjoy them. They are, in my opinion, very quality hotels for those who are on a budget. I love this particular location because it’s really close to the beach and also close to fifth Avenue, other restaurants and shopping. The staff are wonderful and the hotel grounds are well-maintained.
Stayed 2 nights in Mar 2025

2/10

No Air conditioning is absolutely unacceptable
Stayed 1 night in May 2025

10/10

Very nice hotel with excellent service, Clean rooms, tasty breakfast with many choices. Ms. Alma from the reception was very helpfull. Very nice rooftop bar especially thanks to Brian. Will come again..
Stayed 7 nights in Jan 2025