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Riviera Maya Suites

3.0 star property

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Photo gallery for Riviera Maya Suites

Property grounds
Terrace/patio
Private kitchen
Garden view
Living area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Laundry
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Superior Penthouse, 3 Bedrooms

Private kitchen

Superior Penthouse, 3 Bedrooms

Highlights

Furnished balcony
Garden
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 16 sq m
  • City view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Basic Double Room, 1 Double Bed

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Basic Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Garden
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Ceiling fan
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Penthouse, 2 Bedrooms

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Superior Penthouse, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Garden
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
HDTV
  • 13 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Villa (Garden Villa)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Villa (Garden Villa)

Highlights

Furnished balcony
Garden
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 180 sq m
  • Sleeps 9
  • 2 King Beds and 5 Single Beds

View all photos for Standard Apartment, 2 Bedrooms, Garden Area

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Standard Apartment, 2 Bedrooms, Garden Area

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Garden
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 150 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Family Apartment, 2 Bedrooms, Garden View

Terrace/patio

Family Apartment, 2 Bedrooms, Garden View

Highlights

Furnished balcony
Garden
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 150 sq m
  • Sleeps 3
  • 1 King Bed and 2 Single Beds

View all photos for Bungalow, 2 Double Beds, Kitchen

View from room

Bungalow, 2 Double Beds, Kitchen

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Garden
Air conditioning
Free cots/infant beds
Kitchen
Fridge
HDTV
Ceiling fan
  • 80 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Apartment, 3 Bedrooms

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Standard Apartment, 3 Bedrooms

Highlights

Furnished balcony
Garden
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 150 sq m
  • Sleeps 8
  • 1 King Bed and 4 Single Beds

View all photos for Standard Apartment, 3 Bedrooms, Garden View

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Standard Apartment, 3 Bedrooms, Garden View

Highlights

Furnished balcony
Garden
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 180 sq m
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Single Beds

View all photos for 2 Bedroom, Penthouse

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

2 Bedroom, Penthouse

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Garden
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 150 sq m
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Palmar, 2 bedroom, balcony

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite Palmar, 2 bedroom, balcony

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Garden
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 150 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Palmar, 3 bedrooms, garden view

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite Palmar, 3 bedrooms, garden view

Highlights

Furnished balcony
Garden
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 180 sq m
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Single Beds

View all photos for Suite Palmar, 2 bedroom Penthouse

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite Palmar, 2 bedroom Penthouse

Highlights

Furnished balcony
Garden
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 150 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Palmar 1 Bedroom,balcony

Living room

Suite Palmar 1 Bedroom,balcony

Highlights

Furnished balcony
Garden
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 180 sq m
  • City view
  • Sleeps 4
  • 3 Single Beds

View all photos for Romantic Bungalow, 1 King Bed, Garden View

Balcony

Romantic Bungalow, 1 King Bed, Garden View

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Furnished balcony
Garden
Air conditioning
Free cots/infant beds
Kitchen
Fridge
HDTV
Ceiling fan
  • 85 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow With Garden View

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Bungalow With Garden View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for 3-Bedroom Apartment Standard With Garden View

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

3-Bedroom Apartment Standard With Garden View

  • Sleeps 8
  • 4 Double Beds

View all photos for 2-Bedroom Apartment Superior With Garden View

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

2-Bedroom Apartment Superior With Garden View

  • Sleeps 6
  • 3 Double Beds

View all photos for Bungalow With Garden View

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Bungalow With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for 2-Bedroom Apartment Standard With Street View

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

2-Bedroom Apartment Standard With Street View

  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for 4-Bedroom Villa

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

4-Bedroom Villa

  • Sleeps 9
  • 2 King Beds, 2 Single Beds and 2 Double Beds

Double Room Standard With Garden View

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for 3-Bedroom Apartment Standard With Garden View

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

3-Bedroom Apartment Standard With Garden View

  • Sleeps 8
  • 2 Single Beds, 2 Double Beds and 1 King Bed

View all photos for Apartment Standard With Street View

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Apartment Standard With Street View

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for 3-Bedroom Apartment Superior With Garden View

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

3-Bedroom Apartment Superior With Garden View

  • Sleeps 8
  • 4 Double Beds

View all photos for 2-Bedroom Apartment Standard With Garden View

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

2-Bedroom Apartment Standard With Garden View

  • Sleeps 6
  • 3 Double Beds

View all photos for 2-Bedroom Apartment Standard With Street View

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

2-Bedroom Apartment Standard With Street View

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for 3-Bedroom Apartment Standard With Street View

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

3-Bedroom Apartment Standard With Street View

  • Sleeps 8
  • 2 Double Beds, 1 King Bed and 2 Single Beds
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About the area

Map
Calle 32 Norte s/n y 1era Avenida, Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Mamitas Beach - 5 min walk - 0.4 km
  • Central Square - 14 min walk - 1.2 km
  • Playa del Carmen Maritime Terminal - 2 min drive - 2.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Chez Céline - ‬2 min walk
  • ‪La Bodeguita del Medio - ‬2 min walk
  • ‪El Diez Parrilla Argentina - la 5ta Avenida, Playa del Carmen - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk

About this property

Riviera Maya Suites

Family-friendly hotel near Quinta Avenida
Close to Mamitas Beach and Playa del Carmen Main Beach, Riviera Maya Suites provides a marina, a rooftop terrace and a garden. Active travellers can enjoy ecotours at this hotel. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as laundry facilities and car hire on-site.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • A round-trip airport shuttle (surcharge), babysitting (surcharge) and luggage storage
  • Tour/ticket information, a lift and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Riviera Maya Suites boast thoughtful touches, such as first-run films and air conditioning, in addition to amenities, such as free WiFi and safes.
Extra amenities include:
  • Highchairs, baby baths and free infant beds
  • Showers, free toiletries and hairdryers
  • 40-inch HDTVs with digital channels and first-run films
  • Private gardens, wardrobes/cupboards and coffee/tea makers

Languages

English, German, Spanish

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Onsite parking options include a carport

Things to do

  • Children's pool
  • Ecotours
  • Outdoor pool

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Highchair
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • Built in 2006
  • Designated smoking areas
  • Mosquito nets
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of MXN 500 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 15 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 600.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 2000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 2800 per vehicle (return)
  • Pet fee: MXN 500 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

Property is also known as

Maya Suites
Riviera Maya Suites
Riviera Maya Suites Aparthotel
Riviera Maya Suites Aparthotel Playa del Carmen
Riviera Maya Suites Playa del Carmen
Suites Riviera
Suites Riviera Maya
Riviera Maya Suites Playa Del Carmen, Mexico
Riviera Maya Suites Condo Playa del Carmen
Riviera Maya Suites Condo
Riviera Maya Suites Hotel
Riviera Maya Suites Playa del Carmen
Riviera Maya Suites Hotel Playa del Carmen

Frequently asked questions

Does Riviera Maya Suites have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Riviera Maya Suites pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of MXN 500 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Riviera Maya Suites?

Self-parking is free at this property.

What time is check-in at Riviera Maya Suites?

Check-in start time: 3 PM; check-in end time: 11 PM.

What time is check-out at Riviera Maya Suites?

Checkout is at noon.

Does Riviera Maya Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2800 per vehicle applies.

Where is Riviera Maya Suites located?

This family-friendly Playa del Carmen hotel is located on the Strip, within a 5-minute walk of Quinta Avenida, Playa del Carmen Main Beach and Mamitas Beach. Playa del Carmen Maritime Terminal and Playacar Beach are also within 1 mile (2 km).

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Riviera Maya Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 295 out of 382 reviews
Rating 8 - Good. 60 out of 382 reviews
Rating 6 - Okay. 15 out of 382 reviews
Rating 4 - Poor. 6 out of 382 reviews
Rating 2 - Terrible. 6 out of 382 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 5 nights in Jun 2025

10/10 Excellent

Theodore

Our family of 4 stayed in a 2 bedroom suite on the top floor.
Stayed 8 nights in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
The property was well maintained and in a perfect location between 5th and the beach. Staff was friendly and helpful. We’ll be back again!
Stayed 9 nights in May 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
The rooms and area itself were amazing. We had a great stay and it was the perfect about of space for my family!!
Stayed 4 nights in Apr 2025

10/10 Excellent

stephen

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property only minutes from the beach and a few feet from 5th avenue: excellent service
Stayed 6 nights in May 2025

10/10 Excellent

Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Everything about River Maya Suites was perfect. I would highly recommend to anyone planning on visiting Playa de Carmen
Stayed 4 nights in May 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful place to stay. I truly enjoyed every moment of my stay. Fantastic staff!!!
Stayed 7 nights in Apr 2025

8/10 Good

Tek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, amenities and good value for money.
Stayed 5 nights in Apr 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly and helpful! We loved our time staying here!
Stayed 7 nights in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay !
Stayed 3 nights in Dec 2024

8/10 Good

Xinxin

Liked: Cleanliness, staff & service
Great location, close to the 5th Ave. and the beach. The staffs are very friendly and attentive. The hotel is a bit old and small, but overall great experiences, will come back again!
Stayed 4 nights in Apr 2025

10/10 Excellent

Christina A

Liked: Cleanliness, staff & service, property conditions & facilities
We needed a stay last minute and on a budget and this
Stayed 7 nights in Apr 2025

10/10 Excellent

Tyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and room were absolutely amazing and will fir sure recommend this hotel and will come back
Stayed 3 nights in Apr 2025

10/10 Excellent

Anthony

It’s nicely maintained, I enjoyed my stay
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at the Riviera Maya suites, the Staff are lovely, the room was so spacious, and the private Terrace was a lovely addition. We also thoroughly enjoyed the pool area.
Stayed 7 nights in Apr 2025

10/10 Excellent

Silke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool and the hammocks were wonderful. Also, the air conditioning was very great. Loved the greenery, and the little animals that roamed around. Close to the beach and a convenience store. Since it’s downtown, there was loud music every night, not super quiet, but expected the noise considering its location.
Stayed 7 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
The only place to stay in Playa!!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Della

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, easy walking to all the shops. We spent a lot of time in the pool and hot tub. The room had comfortable beds and all the amenities you need. I would definitely stay there again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool and garden area. Convenient and central location. Close to beach, shopping, restaurants etc.
Stayed 3 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liz at the front desk was really great. The whole staff is very friendly and helpful!
Stayed 9 nights in Feb 2025

10/10 Excellent

Hector M

Liked: Property conditions & facilities
Great
Stayed 2 nights in Apr 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite was nice, spacious and clean. Would stay here again different suite. we were right next to Quinta Avenida music was loud at night.
Stayed 5 nights in Mar 2025

10/10 Excellent

Celso Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 6 nights in Dec 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in one of the Bungalow Studio suites and couldn't be more pleased. It was a beautiful, spacious room with a separate living room area and a lovely kitchen. It felt like we had our own little house while we were there. And the grounds of the hotel or covered with native plants that host many beautiful birds. We woke up every morning to the sounds of the rainforest. Even though we were so close to downtown, it still felt like we were in the middle of nature. The staff was wonderful and kind. It was an all-around fabulous experience and we will definitely be back soon. Thank you to everyone there!
Stayed 3 nights in May 2025

10/10 Excellent

JODY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at the rivera maya. The rooms are comfortable and large! It's walkable to the beach, shopping, dining, etc. We will definitely be back. Manual at the front desk was pleasant and wonderful s to work with. They offer complimentary beach chairs and umbrellas. Couldn't ask for more
Stayed 5 nights in Mar 2025