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"What I didn’t like is the front counter staff had trouble processing my transaction when checking out early in the morning. It happened twice to me. I got held up and nearly missed my taxi. Other people were leaving their bracelets and going. Other staff were really helpful ."

"Loved that it’s walkable to the shopping mall and convention center."

"Very clean rooms, right down the street from the beach, easy access to main road with restaurants and shops, good breakfast"

"We saw two little roaches in the bathroom"

"The staff were professional, friendly, and helpful. The southwest corner of the building is under renovation/repair as of May 2024. The driveway was more narrow due to the presence of scaffolding but no other significant impact or inconvenience was caused by the construction. Excellent swimming pool, bar, and restaurant on location. Easy walk to Waikiki beach, shopping, and other dining options. I parked my rental car along Ala Wai Blvd to avoid paying $45 a night to valet park. However, parking is limited along Ala Wai Blvd so it can be frustrating and less convenient. You might end up finding a spot several blocks away and have to walk back to the hotel. Overall, the amenities were nice and I would stay here again."

"Ocean views are not really so much an ocean view. It had buildings in front of the view. Still a nice hotel"

"Excellent"

"Amazing hotel! The view from our room was just stunning! Clean and very comfortable. Welcoming staff and a truly amazing stay."

"Everything was great the parking was not used to the narrow parking structure was difficult at times especially with a midsize suv"