Sonesta Hotel, Oak Hill hotels

"Yes"

"I was upgraded to a larger room, and it was very spacious. The beds were comfortable and the staff were extremely friendly. "

"Nice place and friendly staff. Room was clean and had everything as advertised. Only complaints was upon arrival the elevator wasn't in service, so we had to carry luggage up three flights of stairs and our room window had a large crack. All in all this didn't ruin our stay nor take anything away from the amazing staff. "

"Great"

"Valet was inefficient to say the least. The price for valet that was listed on the internet was different than the price listed at the front desk and also different than what was on the valet stand. We paid more than all of those and we paid for covered parking. We did not get covered parking. We tried to get into our vehicle and Valet told us where it was and gave us the key. The car was not there. We searched for 15 min in a lot to find it. When we were leaving, the valet man couldn't be found to go get the car. We had to wait 25 minutes for them to get a valet person from another hotel across the street to come over and get us our car. We also paid for covered parking and it wasn’t covered. I requested a one day refund and the manager to call me. I never heard from anyone. Elevator didn’t work either. Not worth the money. "

"The hotel is beautiful, great location! "

"Great hotel, rooms are awesome. Location is perfect for going downtown or lots of the more local restaurants and bars. Female front of house staff upon our arrival was not friendly at all, however all the male staff we dealt with were great. Would definitely stay again!"

"Everything was good. Nice hotel in walking distance of everything you need"

"Room was clean and nicely decorated. Staff and amenities were excellent as well! "