Property entrance

Reviews of Aleksandrovskiy Hotel

3 out of 5
Aleksandrovskiy Hotel
12 Aleksandrovskiy Avenue, Odesa

Reviews

9.4

Exceptional

Rating 10 - Excellent. 90 out of 129 reviews" "
Rating 8 - Good. 29 out of 129 reviews" "
Rating 6 - Okay. 9 out of 129 reviews" "
Rating 4 - Poor. 1 out of 129 reviews" "
Rating 2 - Terrible. 0 out of 129 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dean, West Palm Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff. Front desk and others know English. Great location.
Stayed 5 nights in Apr 2023
Response from Mariia, Font-office manager on 1 Jun,2023
Dear Mr. Turney, Thank you very much for taking the time to share such amazing comment about your stay at Alexandrovskiy Hotel. We are delighted to read how much you enjoyed your experience with us. Our staff is dedicated to providing you with a best service for our guests and we are more than happy we met your expectations. We hope to have the chance to welcome you again! Kind regards, Mariia, Front-office manager.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service. Reception was very welcoming and warmly greeted us and wemt out of the way to make me feel comfortable. Fine hotel in an excellent location. Has a backup generator which is a necessity with all the ongoing events in Ukraine. Security detail also bery helpful with a tour of the first floor ammenities and pointing out the smaking area and such. Highly recommend.
Stayed 1 night in Feb 2023

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from Elena Sokolovskaya on 16 Dec,2021
Dear Robert, Thank you for choosing Hotel «Alexandrovskiy»! It's great that you had wonderful experience with us. Certainly look forward to welcoming you back in the very near future. Heartily greetings from Odessa. Best regards, Elena Sokolovskaya Front Office Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While in town for business I stayed here and was impressed with the modern clean rooms and common spaces. The staff was knowledgeable, friendly and very accommodating. Food in the restaurant and room service was outstanding.
Stayed 2 nights in Jun 2021
Response from Galina Rozmarytsia on 9 Jul,2021
Dear Guest, Thank you very much for writing such nice review and for ranking us so highly! We are delighted to hear that you had an wonderful stay and truly appreciate your comments regarding our location. It is rewarding for whole hotel team to be aware of your great experience obtained at our property. Certainly, I will be honored to pass your kind words dedicated to highly comfortable hotel conditions and exceptional efforts that made your time memorable onto the staff. We will be glad to greet again at the Alexandrovskiy Hotel in the near future. With warmest regards, Front Office Manager

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Odessa October 2020
The hotel Hass a nice appearance, good location and friendly professional staff.the room was clean and a good size. My only problem and it may be due to back problems, the bed or mattress might be fairly new, however for me it was like sleeping on the floor. It was more than just firm. I only slept for a few hours and unable to get back to sleep. The waitstaff in the restaurant were great yet the breakfast was lacking only regards to the precooked omelets which were cool and moist. The rest of the breakfast choices were good. Fruit and, salads, pastries, hard boiled eggs. If it were not for the mattress I would stay there again. To remember it might just be due to my back injury.
Stayed 1 night in Oct 2020
Response from Front office manager on 23 Oct,2020
Dear Robert, Thank you for choosing "Alexandrovskiy" Hotel for your recent stay. We appreciate the time you took to share your feedback with us. Through your comments we understand more the expectations of our valued guests to further improve our facilities and services. It`s nice to read that you liked our staff and tasty breakfasts. We are deeply sorry that you had some inconvenience during your stay . We will be glad to welcome you in our hotel next your visit to Odessa. With warmest regards, Galina Rozmarytsia

10/10 Excellent

Ido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a clean, comfortable and quiet room on the 5th floor. The hotel is in a central location, 20 minutes' walk from bus & train station, 30 to beach. Very friendly, English speaking staff. Rich breakfast. All good and recommended.
Stayed 3 nights in Aug 2020
Response from Galina Rozmarytsia, Front Office Manager on 24 Sept,2020
Dear Ido, Thank you for choosing Hotel «Alexandrovskiy» and for your recommendation to another guests of Expedia! We are happy to read your compliments of the warm hospitality extended to you by our team. It's great that you had wonderful experience with us. Certainly look forward to welcoming you back in the very near future. Heartily greetings from Odessa.

10/10 Excellent

ramy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2020
Response from Galina Rozmarytsia, Front Office manager on 24 Sept,2020
Dear Ramy, Thank you very much for ranking us so highly! It's great that you had wonderful experience with us. Hope that Your next visit will be also enjoyable! With warmest regards.

10/10 Excellent

osman kayhan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020
Response from Galina Rozmarytsia, Front Office manager on 24 Sept,2020
Dear Osman, Thank you very much for ranking us so highly! It's great that you had wonderful experience with us. Hope that Your next visit will be also enjoyable! With warmest regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 4 nights in Dec 2019
Response from Galina Tesman Front Office Manager on 4 Jan,2020
Dear Guest, What a treat to receive such a wonderful feedback, a huge thanks for selecting our hotel for your stay in Odessa! We are so proud that your experience with us was such a pleasant one and that we really managed to meet and exceed your expectations. It was our true pleasure having you as our guest and we all are looking forward to welcome you back for more memorable moments. With warmest regards, Galina Tesman Front Office Manager

10/10 Excellent

Oren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Galina Tesman Front Office Manager on 4 Jan,2020
Dear Oren, Thank you very much for writing a review and for ranking us so highly! We are delighted to hear that you had a nice stay. It's great that you had wonderful experience and appreciated work of our team. We looking forward to welcome your return in future. Hope that Your next visit will be also enjoyable! With warmest regards, Galina Tesman Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location in Odessa is very good and the room prices very affordable
Stayed 1 night in Dec 2019
Response from Galina Tesman Front Office Manager on 6 Dec,2019
Dear Guest, Thank you for such a nice review and for choosing Hotel Alexandrovskiy. We appreciate your positive feedback regarding our location and rates. Sincerely hope to welcome you again and make your stay convenient and joyful! With warmest regards, Galina Tesman Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019
Response from Galina Tesman Front Office Manager on 10 Nov,2019
Dear Guest, Thank you for choosing Alexandrovskiy Hotel during your recent stay and for such a great ranking. We sincerely hope you will consider our hotel once again, whenever your travels bring you back to Odessa! Warmest regards, Galina Tesman Front Office Manager

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic luxury hotel
Stayed here for one night when my flight was cancelled. I arrived very stressed due to my flight being cancelled but all that stress was eradicated straight away. This is a modern, comfortable and luxurious feeling hotel albeit at an extremely affordable price. The staff spoke perfect English and check in was easy. The rooms are extremely comfortable as was the bed. The hotel has quite a few restaurants attached to it so you don’t have to go far for a good meal particularly in bad weather. I’d recommend this hotel to anyone who wants a central location in Odessa to stay in. Five stars for an extremely affordable price.
Stayed 1 night in Oct 2019
Response from Galina Tesman Front Office Manager on 13 Oct,2019
Dear Joseph, Thank you very much for writing a review and for ranking us so highly! We are delighted to hear that you like our comfortable rooms, restaurants and location. It's great that you had wonderful experience with us and appreciated the work of our team. We looking forward to welcome your return in future. Hope that Your next visit will be also enjoyable! With warmest regards, Galina Tesman Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
location was very good to access downtown Odessa. I had a broken AC in my room and they did fix it but it required moving me twice to a different room but the staff was very very nice and accommodating. I would recommend this hotel.
Stayed 1 night in Oct 2019
Response from Galina Tesman Front Office Manager on 13 Oct,2019
Dear Guest, Thank you for sharing your experience with us here and for choosing Hotel Alexandrovskiy. Please, accept from us apologizes for unpleasant moment during your stay. We appreciate your positive feedback regarding our location and especially regarding our team. We are always delighted to read such a nice comments. Sincerely hope to welcome you again and make your stay convenient and joyful! With warmest regards, Galina Tesman Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly service, clean and comfortable Bed, very quiet and great location. This is perfect.
Stayed 1 night in Sep 2019
Response from Galina Tesman Front Office Manager on 5 Oct,2019
Dear quest, Thank you very much for writing a review and for ranking us so highly! We are delighted to hear that you had a nice stay and truly appreciate your comments. It's great that you had wonderful experience and appreciated work of our team. We looking forward to welcome your return in future. Hope that Your next visit will be also enjoyable! With warmest regards, Galina Tesman Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Well mannered reception, friendly English speaking staff, good house keeping . First choice for the next visit
Stayed 5 nights in Aug 2019
Response from Galina Tesman Front Office Manager on 2 Sept,2019
Dear quest, Thank you very much for writing a review and for ranking us so highly! We are delighted to hear that you had a nice stay and truly appreciate your comments. It's great that you had wonderful experience and appreciated work of our team. We looking forward to welcome your return in future. Hope that Your next visit will be also enjoyable! With warmest regards, Galina Tesman Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central. Clean and new. Good breakfast. Friendly and helpful staff.
Stayed 4 nights in Aug 2019
Response from Galina Tesman on 25 Aug,2019
Dear Guest, Thank you so much for choosing Alexandrovskiy for your stay. On behalf of the entire team, we were delighted to know that you enjoyed your stay with us. We will be so pleased to see You again and hope that Your next visit will be also enjoyable! Heartily greetings from Odessa. With warmest regards, Galina Tesman Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Galina Tesman on 24 Aug,2019
Dear guest, Thank you for writing a review and for your great mark! We are delighted that you had a nice stay in our hotel. Along with my team, we looking forward to welcome your return in future. Hope that Your next visit will be also enjoyable! With warmest regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great and the staff were friendly and helpful. I would definitely stay here again.
Stayed 4 nights in Aug 2019
Response from Front Office Manager on 15 Aug,2019
Dear Guest, Thank you very much for writing a review and for ranking us so highly! We are delighted to hear that you had a nice stay and truly appreciate your comments. It's great that you had wonderful experience with us. Along with my team, we looking forward to welcome your return in future. Hope that Your next visit will be also enjoyable! With warmest regards, Galina Tesman

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the historic center Superb breakfast Spacy room
Stayed 1 night in Aug 2019
Response from Front Office Manager on 12 Aug,2019
Dear Guest, Thank you very much for writing a review and for ranking us so highly! We are delighted to hear that you had a nice stay and truly appreciate your comments. It's great that you had wonderful experience with us. Along with my team, we looking forward to welcome your return in future. Hope that Your next visit will be also enjoyable! With warmest regards, Tesman Galina

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019
Response from Front Office Manager on 4 Aug,2019
Dear guest, Thank you for ranking us so highly! We are delighted that you had a nice stay in our hotel. It's great that you had wonderful experience with us. Along with my team, we looking forward to welcome your return in future. Hope that Your next visit will be also enjoyable! With warmest regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in Odessa. Comfortable beds. Very clean. Excellent staff.
Stayed 3 nights in Jul 2019
Response from Front Office Manager, Galina on 28 Jul,2019
Thank you very much for writing a review and for ranking us so highly! We are delighted to hear that you had a nice stay and truly appreciate your comments. Hope that Your next visit will be also enjoyable! With warmest regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff in high quality hotel. Bar was small as there was a wedding on. Breakfast good selection. Airconditioning did not work well.
Stayed 3 nights in Jul 2019
Response from Galina Tesman, Front Office Manager on 22 Jul,2019
Dear quest! Thank you very much for writing a review and for ranking us so highly! We are delighted to hear that you had a nice stay and truly appreciate your comments. It's great that you had wonderful experience with us. Along with my team, we looking forward to welcome your return in future. Hope that Your next visit will be also enjoyable! With warmest regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All satisfied
Clean and friendly. Nice stay.
Stayed 4 nights in Jul 2019
Response from Galina Tesman, Front Office Manager on 22 Jul,2019
Dear quest, Thank you very much for writing a review and for ranking us so highly! We are delighted to hear that you had a nice stay and truly appreciate your comments. It's great that you had wonderful experience with us. Along with my team, we looking forward to welcome your return in future. Hope that Your next visit will be also enjoyable! With warmest regards,

8/10 Good

Shafiq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holidays
Every thing was fine
Stayed 1 night in May 2019
Response from Galina Tesman Front Office Manager on 11 May,2019
Dear Shafiq, Thank you for your feedback after your recent stay at "Alexandrovskiy" hotel. We are delighted to hear that you had a nice stay. We are constantly working over the improvement of our service and trying to make Your stay as comfortable as possible! Along with my team, we looking forward to welcome your return in future.

10/10 Excellent

Alexander, Trondheim , no

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly environment. Good location. Parking is a challenge though. Good proximity to good restaurants.
Stayed 3 nights in Apr 2019
Response from Galina Tesman Front Office Manager on 20 Apr,2019
Dear Alexander, Thank you so much for taking the time to let us know that you had such a wonderful stay at Alexandrovskiy hotel and enjoyed the hotel’s location. We have a bellman and also a security to help you park your car, we hope that next time we can manage to do it in a more convenient way for you. It will be our pleasure to accommodate you again here with us at Alexandrovskiy hotel during your next visit to Odessa! With warmest regards, Galina Tesman Front Office Manager

10/10 Excellent

Sevgin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Galina Tesman on 17 Apr,2019
Dear Sevgin, Thank you so much for your high rate. It was a pleasure to welcome you Alexandrovskiy Hotel and it is great to see that you enjoyed your time with us. We look forward to welcoming you back to our hotel and ensuring your next visit is even more pleasant and enjoyable. Warmest regards

10/10 Excellent

Volodymyr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Galina Tesman Front office manager on 27 Mar,2019
Dear Volodymyr, Thank you for your review and the highest rate!!! We are thrilled to know that you had a lovely experience with us at Hotel Alexandrovskiy. We sincerely hope that we will have the opportunity to welcome you back in the near future. Best regards, Galina Tesman Front office manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from Front office manager on 2 Apr,2019
Dear Guest, Thank you for highest rate. We look forward to welcoming you back to our Hotel Alexandrovskiy and ensuring your next visit is even more pleasant and enjoyable. Warmest regards, Galina Tesman

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The offer corresponds to your expectations. Professional, polite and reliable staff. Very clean rooms.
Stayed 1 night in Feb 2019
Response from Alexandrovskiy Hotel Team on 15 Feb,2019
Dear Guest, Thank you for choosing us for your stay in Odessa and for taking the time to share your recent experience with other travelers! It is pleasant to know that you liked our cozy and clean rooms, and appreciated the service provided by our helpful staff. We are looking forward to welcome you again at Alexandrovskiy Hotel!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love you! Y’all have always gone above and beyond to make our stays the most comfortable.
Stayed 1 night in Jan 2019
Response from Alexandrovskiy Team on 2 Feb,2019
Dear Guest, thank you for this amazing review! This is the best motivation for our team! We are always looking forward to welcome you back here at Alexandrovskiy Hotel!

10/10 Excellent

Cassie, Louisville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stay here anywhere from 3-5 times a year and are always incredibly pleased! Definitely our top recommended spot in Odesa!
Stayed 1 night in Jan 2019
Response from Hotel Team on 30 Jan,2019
Dear Cassie, thanks a lot for being our permanent guest and for your warm review! We are always looking forward to welcoming you here at Alexandrovskiy Hotel! Kind regards, Alexandrovskiy Hotel Team

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here many times and always enjoy ourselves.
Stayed 5 nights in Dec 2018
Response from Best regards, Galina Tesman, FO Manager on 26 Dec,2018
Dear Guest! Thank You so much for the choice of business-hotel "Alexandrovskiy"! We try to do our best to improve our service and make Your stay as comfortable as possible! We hope to see You soon in our hotel!

10/10 Excellent

Cassie, Louisville, KY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed at this hotel many times and always leave wishing we could stay longer! This is by far the most comfortable hotel at which we have stayed in Ukraine. They are nice, friendly, and provide a lot of services including delicious room service, laundry services, and taxi and shuttle services! You will not be disappointed.
Stayed 1 night in Oct 2018
Response from Tatiana Kolkunova on 12 Nov,2018
Dear Mrs.Cassie! We are really glad You had a nice stay and truly appreciate your comments. It's great that you had wonderful experience with us. Along with my team, we certainly looking forward to welcoming your return in future. Hope that Your next visit will be also enjoyable! Heartily greetings from Odessa. With warmest regards, Tatiana Kolkunova Front Office Manager

10/10 Excellent

Verified traveller

Stayed 12 nights in Oct 2018
Response from Tatiana Kolkunova on 12 Nov,2018
Dear guest! Thank You very much for choosing hotel Alexandrovskiy and for Your positive feedback on our service! We hope that next time You will enjoy Your stay to a great extent too! Best regards, Tatiana Kolkunova, Front Office Manager

8/10 Good

Nataly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2018
Response from Tatiana Kolkunova on 22 Oct,2018
Dear Nataly! We are grateful to You for the choice of business-hotel Alexandrovskiy!! Your comments are rather important for us and help to improve the service and facilities too. We hope to see You soon in our hotel! Best Regards, Tatiana Kolkunova, FO Manager

10/10 Excellent

ANUPAM, NEW DELHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Awesome experience. this is a great experience over there.
Stayed 3 nights in Oct 2018
Response from Tatiana Kolkunova on 11 Oct,2018
Dear Guest! Thank You for choosing hotel Alexandrovskiy! Thank you very much for writing a review and for ranking us so highly! We are delighted to hear that you had a nice stay and truly appreciate your comments. It's great that you had wonderful experience with us. Along with my team, we certainly looking forward to welcoming your return in future. Hope that Your next visit will be also enjoyable! Heartily greetings from Odessa. With warmest regards, Tatiana Kolkunova Front Office Manager

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel at a great price
This was my second stay at the Aleksandrovsky hotel and just like last time, it was great. Centrally located, great service and an amazing room.
Stayed 1 night in Aug 2018
Response from Front Office Manager on 19 Sept,2018
Dear Brian, Thank you for taking the time to share your feedback following your recent stay at Alexandrovskiy Hotel. We are delighted to hear that you had a nice stay and truly appreciate your comments. Along with my team, we certainly looking forward to welcoming your return in future. Hope that Your next visit will be also enjoyable! Heartily greetings from Odessa. With warmest regards, JANE CHERNYAVSKAY Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2018
Response from JANE CHERNYAVSKAY on 14 Sept,2018
Dear Guest, Thank you so much for choosing Alexandrovskiy for your stay. On behalf of the entire team, we were delighted to know that you enjoyed your stay with us. We will be so pleased to see You again and hope that Your next visit will be also enjoyable! Heartily greetings from Odessa. With warmest regards, JANE CHERNYAVSKAY Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast ,wonderful selection to choos from
Stayed 1 night in Jul 2018
Response from JANE CHERNYAVSKAY on 18 Jul,2018
Dear Guest, Thank you kindly for your positive feedback about your visit to our Alexandrovskiy Hotel. We are delighted to hear that you had a nice stay and truly appreciate your comments. The reviews like yours are the motivation that is pushing us to improve ourselves even more. Hope that Your next visit will be also enjoyable! With warmest regards, JANE CHERNYAVSKAY Front Office Manager

8/10 Good

Aurelia, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad
The hotel room was clean and comfortable, quite spacious. Two problems we experienced at the hotel: 1.Constant construction sounds. Hammering and drilling noise was coming from upstairs, I took a recording in the plans of letting the staff listen. When I called to ask about breakfast I mentioned the noise, the girl said it was from the building next door and had nothing to do with them. But not only did the sound seem like it was coming from above, but our friends in another room across the hall also heard the noise. If it was really construction from a neighbouring building, how would that be possible? 2. The S shaped towel heating rack. We saw the rack in the bathroom and washed some clothes as we were staying in the hotel for a few days. The rack was cold, so we thought taking a hot shower would bring hot heat into the pipe (this happened at another hotel) It was still cold. As we called earlier, we also asked about this pipe. The girl said she had to ask the manager and would call me back. When she did, she said that the pipe is hooked up to the heating/cooling of the room. If I needed that pipe to be hot, I would have to turn on the heat instead of the AC (We were there in June). So I'm guessing the heating rack is not used for half of the year? Also, they offer a car to the airport. We asked and they told us it was X amount which could be given to the driver, then they changed and said it should be paid to them. But it is actually a taxi, so they are taking a premium
Stayed 1 night in Jun 2018
Response from JANE CHERNYAVSKAY on 15 Jul,2018
Dear Aurelia, Thank you for sharing your experience with us here and for your stay. First of all we are really sorry to hear that you had reasons to complain while staying in our Hotel. Please, accept from us apologizes for unpleasant and inconvenient moments. We appreciate your positive feedback regarding breakfast staff. Sincerely hope that we will have a second chance to welcome you in our hotel and make your stay pleasant and convenient! Best regards, JANE CHERNYAVSKAY Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018
Response from JANE CHERNYAVSKAY on 15 Jul,2018
Dear Guest, Thank you for the high rate! We are glad to see that you enjoyed your stay overall! Hope to see you again in the future Heartily greetings from Odessa. With warmest regards, JANE CHERNYAVSKAY Front Office Manager

10/10 Excellent

Neil, Chesham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived 2am check in professional yet personal. Hotel staff throughout stay polite and always very helpful especially the re eptionists Anastacia and Rebekah not forgetting Sacha
Stayed 3 nights in May 2018
Response from JANE CHERNYAVSKAY on 13 Jul,2018
Dear Neil, Thank you very much for writing a review! We are delighted to hear that we could exceed your expectations. It's great that you had wonderful experience with us. Along with my team, we certainly looking forward to welcoming your return in future. Hope that Your next visit will be also enjoyable! Heartily greetings from Odessa. With warmest regards, JANE CHERNYAVSKAY Front Office Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018
Response from JANE CHERNYAVSKAY on 15 Jul,2018
Dear Guest, Thank you for the high rate! We are glad to see that you enjoyed your stay overall! Hope to see you again in the future Heartily greetings from Odessa. With warmest regards, JANE CHERNYAVSKAY Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel staff are wonderful! Rooms are very clean and comfortable. Breakfast foods tastes great!
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Met and exceeded expectations
Really nice hotel with rooms kept in pristine condition. Good wifi. Friendly staff who are happy to help you with anything. Airport transfer available 24hrs of the day for a reasonable fee. Bed a wee bit firm for my liking.
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
hotel is nice, but barmen who worked on 11.12 is not friendly.I was ordering few times coffee or drinks doing the day and each time I pay he never had change to give me back, finally, I had enough and I told him that it becomes suspicious that he never has changed.He got angry with me and for my last order, he just threw change at me, even after giving him tip.
Stayed 3 nights in Dec 2017
Response from JANE CHERNYAVSKAY on 15 Jan,2018
Dear Anonymous , Thank you for sharing your experience with us here and for your stay. First of all we are really sorry to hear that you had reasons to complain while staying in our Hotel. Please, accept from us apologizes for unpleasant and inconvenient moments. We appreciate your positive feedback regarding location and clenliness. Sincerely hope that we will have a second chance to welcome you in our hotel and make your stay pleasant and convenient! Best regards, JANE CHERNYAVSKAY Front Office Manager

8/10 Good

Ivan, Prague

Liked: Cleanliness, property conditions & facilities, room comfort
nice hotel in good location
Hotel is nice, clean, good location.The only problem is, internet little slow.The barmen who worked on 11.12.18 is not polite.The experience I had with him was not good, 3 times I ordered from him coffee or drinks, he never had a change to give me.Finally, I had enough and I told him that it is little bit suspicious that he nevere has then he trow the change in to my direction where I was sitting and that he did with me telling him the amount of tip I want to leave him.
Stayed 3 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel under $200
Great location for tourists, good restaurant next door, very friendly,competent English speaking desk staff, quiet location, modern rooms, nice lobby for people to briefly meet.
Stayed 5 nights in Oct 2017

8/10 Good

Liya, New York

Liked: Cleanliness, property conditions & facilities, room comfort
Very decent hotel in the city
Hotel offers a very good location: walking distance to Deribasovskaya Street, Preobrazhenskaya (Soborka), and many other prime points of interest. Standars Rooms are not large, rather would be a perfect fit for someone who came for a short visit. In case if someone is looking for more spacious room i advise to book JR Suite./ Prices are affordable.
Stayed 6 nights in Oct 2017