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Reviews of Hotel Tierra Inka Sacred Valley

3.5 out of 5
Hotel Tierra Inka Sacred Valley
Urb. San Isidro, Calle Turistas s/n, Ollantaytambo, Cusco

Reviews

9.2

Wonderful

Rating 10 - Excellent. 58 out of 82 reviews" "
Rating 8 - Good. 18 out of 82 reviews" "
Rating 6 - Okay. 4 out of 82 reviews" "
Rating 4 - Poor. 0 out of 82 reviews" "
Rating 2 - Terrible. 2 out of 82 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thurshikah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Management is great at the hotel and very nice! Rooms are clean
Stayed 3 nights in Apr 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a well loacted hotel . Our room was very clean, the bed comfortable and the view of the river and town was styunning,. Nice breakfast too.
Stayed 1 night in Mar 2024

10/10 Excellent

Louis, SASKATOON

Travelled with partner
Liked: Staff & service, property conditions & facilities
Very quiet small hotel. About 5 minutes away from good restaurants. Very friendly staff and a good breakfast
Stayed 1 night in Feb 2024

10/10 Excellent

Jun

Stayed 2 nights in Oct 2023

8/10 Good

Kearsten

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was beautiful and, the staff were so lovely and helpful! The only reason we've knocked down 1 star is just that the bed was perhaps the firmest bed I've ever encountered. But the rest of the experience was lovely and definitely worth it.
Stayed 1 night in Oct 2023

10/10 Excellent

Sian

Stayed 2 nights in Oct 2023

6/10 Okay

jing

Liked: Staff & service
Disliked: Property conditions & facilities
The facilities and room conditions don’t worthy the price although the service is good.
Stayed 1 night in Aug 2023

8/10 Good

Rajendrakumar G

Liked: Cleanliness, staff & service, property conditions & facilities
Alex, a part owner and manager was very friendly and nice. Property is a good mile walk from the plaza de Arma and road pretty roughy to walk on, paved with random stones. No problem for youngsters, But, local 3 wheelers can take you there for 3 soles which is less than a dollar.

10/10 Excellent

Bose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place , a bit away from town but very close to the architectural sight. Veronica the host is amazing. We reached late after a full day of SV tour all tired and hungry. She did not speak English but she was so caring and helpful. With my kids basic Spanish language skills, she understood that we all are too tired and hungry to walk for dinner , she got us some fruit to eat and then called a restaurant that could communicate with us in English to order food for delivery. Served us wonderful breakfast early in the morning. The place has beautiful views and very beautiful garden. Loved our stay!!
Stayed 1 night in May 2023

10/10 Excellent

Jason

Stayed 1 night in May 2023

10/10 Excellent

Wen Qin

Stayed 1 night in May 2023

10/10 Excellent

RAMON

Liked: Cleanliness, staff & service, property conditions & facilities
Wall safe box does not work
Stayed 1 night in Apr 2023

10/10 Excellent

Nirav

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property for visiting the Sacred Valley area. The caretaker of the property did an amazing job looking after the hotel, as well as us. She even made sure we had breakfast at 5am for our early departure that day! Truly above and beyond.
Stayed 3 nights in Apr 2023

10/10 Excellent

diana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, lovely host, quiet neighborhood, great breakfast.
Stayed 1 night in Mar 2023

10/10 Excellent

Yaniv

Travelled with family
Liked: Staff & service, property conditions & facilities
Great host, great price, very clean and friendly
Stayed 1 night in Mar 2023

6/10 Okay

Byung Chuel

Stayed 2 nights in Mar 2023

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Tierra Inka Sacred Valley is a great place to stay in Ollantaytambo. The hotel is very quiet and well equipped. Alex and Leo are super helpful and can arrange all sorts of trips in the Sacred Valley, all of Peru and even Bolivia. Plenty of hot water in the shower and a good breakfast to get the day started. Many hotels in Ollantaytambo can be noisy at night, but this hotel is on the edge of town in a quiet area, but still less than 5 minutes walk from the ruins. The nearby Apu Veronica Restaurant, next to the bridge, is amazing. Both the hotel and restaurant are local family owned and operated. Hope to be back soon

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peru 2022
Alex was great ! During this difficult time in Peru, we couldn't have a had a better experience with this hotel. We would recommend it to everyone.
Stayed 3 nights in Dec 2022

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel of our entire trip :)

10/10 Excellent

George Kamana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular views and outstanding service
Remarkable views of the Ollantaytombo Ruins and the Veronica glacier. Outstanding service, clear rooms, super comfortable beds and solid internet connection. You can easily get to the Ruins by walking or mototaxi. The plaza is about a 15 min walk or 3 min drive. Great restaurants in the areas.
Stayed 1 night in Sep 2022

10/10 Excellent

Isabel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was a hidden gem. The family who owns it was very welcoming and accommodating and made us feel at home. The room was clean and comfortable for our one night stay and they prepare you breakfast in the morning. There is also a nice outdoor space to read or relax amongst the mountains. The only thing to note is it isn't right in the middle of town, it's a few minute walk to get into town which wasn't a big issue for us.
Stayed 1 night in Sep 2022

10/10 Excellent

Imelda

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Hotel Tierra Inka Sacred Valley is the nicest hotel I have seen in Ollantaytambo. The staff and owner were very hospitable and friendly and made sure our group of 4 was taken care of. Breakfast was delicious, the entire property has great views, beautiful garden, and most importantly, SUPER CLEAN. I have slept like a baby the entire time, beds and pillows are very comfortable. No AC, no Heater, you don’t need any of these, just the perfect temperature in the room. I cannot emphasize enough at how great their customer service is, I have not experienced such service from other properties as this one. HIGHLY RECOMMENDED
Stayed 5 nights in Sep 2022

10/10 Excellent

Nhel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay and staff are welcoming and nice. Highly recommend this place. This place is a hidden gem! Alex is very helpful- from helping us with arranging transportation and assisting us getting to Humantay Lake- definitely check out this hotel for future travels if you’re looking for a home away from home. Clean, quiet, safe, convenient location, and breakfast is good too!
Stayed 5 nights in Sep 2022

10/10 Excellent

Naveed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alex and his team went above and beyond to take care of us during our stay. Hotel is conveniently located from the main shopping/ dining area and 15 min walking distance from the train to Machu Pichu. Alex even arranged a taxi for us to show us sites like moray, maras, etc. to our next part of the journey to Cusco. Overall an excellent experience.
Stayed 2 nights in Aug 2022

10/10 Excellent

Walter

Stayed 2 nights in Aug 2022

10/10 Excellent

Siu Ki Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located at a secluded location that is close to restaurants, shops, and the train station but without any of the noises. The staff was very friendly and helpful. We had a comfortable one-night stay before heading off to Macchu Picchu.
Stayed 1 night in Aug 2022

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, garden and breakfast.
Stayed 2 nights in Jul 2022

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 mins walk from the main square …. Reachable by a dirt road. The hotel is surrounded by mountains in the back so the scenary is pretty. The staff was nice. Lot of chickens and dogs in the area so I was awaken by the barking etc. didn’t like the walk to the main square because it was dusty from the cars passing by but liked the friendly staff. Good value for money.
Stayed 1 night in Apr 2022

10/10 Excellent

Roshni

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alex was a great host and even booked a taxi to pick us up from the airport! The property was nice and well maintained. We had a large room with a nice and clean bathroom. Alex answered all of our questions, helped us book excursions and gave many recommendations. This is a great property to stay at and we highly recommend!
Stayed 2 nights in Dec 2021

10/10 Excellent

Geri-Sue

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We were the only guests. The manager (possibly the owner) did her best to make sure we had a comfortable stay. The bed and pillows were hard, but perhaps a lot of people prefer that, just not me. The breakfast was delicious and our room was very clean.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 3 nights in March. We liked the location, away from the main square and busy road, although it is about a 5 minute walk. The property is super clean and well maintained and the service is excellent. Breakfast was so, so, but that is understood given the price. If there is no hot water outside of mornings and afternoons, ask the manager and he will put the heat on. Overall nice for the rating and price.
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little gem in Olla
Excellent little property in Olla with a great breakfast and friendly owner.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Mary-Ellen, Olympia, Washington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the garden and mountain views. We had a second floor room and we could see the surrounding mountains. The hotel is less than a 1/2 mile from the Ollantaytambo Ruins and town. Very peaceful setting. Good breakfast in nice room overlooking the garden. Only drawback was lacked sufficient hot water.
Stayed 2 nights in Jan 2020

8/10 Good

GRETCHEN

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff were so nice and helpful. The location is peaceful yet only a short walk from town. We would definitely stay here again.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable rooms. Friendly staff. Very accommodating they kept our luggage while we went to Machu Picchu
Stayed 1 night in Nov 2019

8/10 Good

JIA QI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and quiet
The hotel staff was very friendly and helpful in arranging for airport transfers and any other tour/transfer services. The room was comfortable with extra blankets to keep us warm during the night. Since it's a bit away (5-10 minutes walk) from the main square, it's convenient yet quiet. The only suggestion for improvement would be the shower, it was barely luke warm, not hot.
Stayed 1 night in Oct 2019
Response from Thank You on 9 Nov,2019
Dear guest, thank you very much for your testimony; it has been a pleasure having you at our hotel – and, we are very happy that you enjoyed your stay with us :D Regarding your suggestion on how to improve our services, we want to tell you thank you, and we will definitely take it to heart; your suggestion is very important because it gives us an idea on how we can improve our services at our hotel. It will be our pleasure to receive you with open arms if you would ever decide to visit us again in the future. :D

8/10 Good

Victor

Liked: Staff & service, room comfort
Nice pit stop in Ollanta
The hotel is about 15-20 min walk from the train station. Besides the ruins there’s not much more to see in Ollanta so you could easily get there in the early hours and stay somewhere else instead of sleeping here. This hotel was nice, spacious rooms and away from the main area. The beds had some insects, probably as a result of the room having been empty and bedsheets not being changed. Breakfast was great and personnel very attentive.
Stayed 1 night in Sep 2019
Response from Thank You on 9 Nov,2019
Dear guest, thank you very much for your testimony and for the suggestions that you provided us; weare very grateful because it gives us a chance to improve our services. Regarding Ollantaytambo, the town is actually a living Inka city, and it my be possible that you didn't receive sufficient information on what to visit while you had your stay at our hotel; we do actually have much to see and/or do in Ollantaytambo and throughout its surroundings. Also, regarding the bedsheets, it is our hotel polict to ALWAYS clean and change the bedsheets. We are sorry if you have had an infortunate time in the room; thank you for leting us know of your experience.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

HappyTravel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Tierra Inka Sacred Valley is near to Ollantaytambo Ruins. We could see from our hotel the top of Templo del Sol. It was very close to walk to the downtown but you have to take a mototaxi to go to the train station. I could see a hummingbird in our hotel. There were a nice little garden with beautiful flowers for pollinators, we had to pay $5 dollar to use the heater per night. There were not hot water. The water was warm only. But we liked the hotel and the owner and staff were very nice.
Stayed 2 nights in Sep 2019
Response from Thank You on 9 Nov,2019
Dear guest, thank you very much for your testimony; it has been a pleasure having you at our hotel – and, we are very happy that you enjoyed your stay with us :D Regarding your suggestion on how to improve our services, we want to tell you thank you, and we will definitely take it to heart; your suggestion is very important because it gives us an idea on how we can improve our services at our hotel. It will be our pleasure to receive you with open arms if you would ever decide to visit us again in the future. :D

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tay here before taking the train to Machu Picchu
Amazing. Great place to stay before going to Machu Picchu. Staff were excellent. Great value and service
Stayed 4 nights in Oct 2019
Response from Thank You on 9 Nov,2019
Dear guest, thank you very much for your testimony; it has been a pleasure having you at our hotel – and, we are very happy that you enjoyed your stay with us :D It will be our pleasure to receive you with open arms if you would ever decide to visit us again in the future. :D

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Alex Teran on 12 Oct,2019
Estimado William. Gusto de saludarle y agradecerle por sus comentarios sobre nuestro hotel, que serán de mucha ayuda para seguir adelante con nuestro trabajo. Saludos desde la ciudad inka viviente de Ollantaytambo - Cusco - Peru

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Thank You on 9 Nov,2019
Dear guest, thank you very much for your testimony; it has been a pleasure having you at our hotel – and, we are very happy that you enjoyed your stay with us :D It will be our pleasure to receive you with open arms if you would ever decide to visit us again in the future. :D

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location
:) The place is beautiful, very comfortable and quiet in the middle of the mountains with view to the ruins of the city. Very close to the center of the town and 15-minute walk from the train station. :( Mid-September gets cold at night and they rent you the heater for an additional $5 a night. I asked for one but they didn’t have anymore. Also the shower never gets too hot and doesn’t have a lot of pressure.
Stayed 2 nights in Sep 2019
Response from Alex Teran on 12 Oct,2019
Estimada Valeria. Gusto de saludarla y agradecerle por sus comentarios sobre nuestro hotel, que serán de mucha ayuda para proximos huespedes que llegaran por estas tierras sagradas. Saludos desde la ciudad inka viviente de Ollantaytambo - Cusco.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager/owner(I didn’t get his name ☹️) was FANTASTIC! He went above and beyond for us. We were able to check in early, and since we were leaving really early to catch the train to Machu Picchu, he made us a bagged breakfast to take with us! He’s extremely nice and helpful! He also make sure that there was a tuk tuk waiting in the morning to take us to the train station. EXCELLENT service all the way around!
Stayed 1 night in Sep 2019
Response from Thank You on 9 Nov,2019
Dear guest, thank you very much for your testimony; it has been a pleasure having you at our hotel – and, we are very happy that you enjoyed your stay with us :D It will be our pleasure to receive you with open arms if you would ever decide to visit us again in the future. :D

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019
Response from Alex on 12 Oct,2019
Estimados Señores. Gusto de saludarles y agradecerle por su puntuacion de nuestro hotel. Saludos desde la ciudad inka viviente de Ollantaytambo - Valle Sagrado - Cusco

10/10 Excellent

Knox

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful quiet place to rest before or after going to Machu Pichu
Stayed 1 night in Sep 2019
Response from Alex Teran on 12 Oct,2019
Estimado Knox. Gusto de saludarle y agradecerle por sus comentarios positivo sobre nuestro hotel, sus comentarios nos llenan de mucha energia para seguir adelante con nuestro trabajo. Saludos desde la ciudad inka viviente de Ollantaytambo - Cusco.

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay in August 2019
Staff very friendly. It is a short walk to the village and tourist attractions. Breakfast was typical. Hot water was available only at certain times of the day that did not affect us but may be an issue for others.
Stayed 2 nights in Aug 2019
Response from Alex Teran on 18 Aug,2019
Estimado Alan. Gusto de saldarle y agradecerle por sus comentarios sobre nuestro hotel en la ciudad inka viviente de Ollantaytambo. Saludos cordiales. La familia local. Hotel Tierra Inka Sacred Valley.

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Vince, the young American manager, was very helpful. He made our stay a better one.
Stayed 2 nights in Jul 2019
Response from Thank You on 27 Jul,2019
My friends, Thank you very much for the blessed comments (even though I am not a manager, hehe)! It was a pleasure having you all here, and I really hope to see you back here again! Thank you for lightening my days up here, and I hope you all have a great trip back home. Kind Regards, Vincent