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Reviews of Sol Miranda Hotel

3.5 out of 5
Sol Miranda Hotel
Av. Ventidero 226, Ollantaytambo, Cusco

Reviews

9.0

Wonderful

Rating 10 - Excellent. 103 out of 163 reviews" "
Rating 8 - Good. 41 out of 163 reviews" "
Rating 6 - Okay. 8 out of 163 reviews" "
Rating 4 - Poor. 5 out of 163 reviews" "
Rating 2 - Terrible. 6 out of 163 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice rooms with a view of the ruins, great beds, very nice bathroom. Staff was amazing. Nicely remodeled, very clean and charming. Nice buffet breakfast, nice service. Suggestions to improve the experience: make the instructions for the wifi and how to use the tv remote more clear. But the front desk guy came right away and explained things to us. He was very professional and friendly.
Stayed 1 night in May 2024
Response from CE on 9 May,2024
Thank you for sharing your experience! It's fantastic to hear that you enjoyed the great location, rooms with a view, comfortable beds, and excellent service from our staff. We're glad you found the hotel clean, charming, and enjoyed the buffet breakfast. We appreciate your suggestion to improve clarity on wifi and TV remote instructions, and we're pleased that our front desk staff could assist you promptly. We hope to welcome you back soon!"

8/10 Good

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a very convenient area. Staff were friendly and breakfast was good.
Stayed 2 nights in Apr 2024
Response from Ali on 15 Apr,2024
Gracias

10/10 Excellent

Wai Tai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Ollantaytambo! The hotel was close to everything, the city center, the plaza, and the train station (to Machu Picchu). Our room had the beautiful view of the mountains and an historical site. The facilities were sufficient, and when we needed more, we go them. We were lucky to meet the owners Alicia and Mike. They were super helpful and knowledgeable. They speak great English! I wish I had more time, and can practice some Wing Chun with Mike who is a Sifu...
Stayed 3 nights in Mar 2024
Response from Alicia on 6 Apr,2024
Muchas Gracias.

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a quad room which is a nice option for 4 adults. We took advantage of the car service from CUZ to the hotel, with some sight seeing - a very pleasant first look at the Sacred Valley with a delightful driver, Edison. Hotel owner was very accommodating and helpful.
Stayed 2 nights in Feb 2024
Response from Ali on 24 Feb,2024
Muchas gracias.Buen viaje.Saludos,Alicia.

10/10 Excellent

Rajesh, Pleasanton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a room that faced the ruins. It made our surreal and not to mention the ease to get to the town main plaza and everything so close by. Will love to stay there. The staff was super attentitve.
Stayed 1 night in Jan 2024
Response from Ali on 7 Feb,2024
Muchas Gracais Rajesh,

10/10 Excellent

Gaurab, Danville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Ali. on 7 Feb,2024
Gracias Gaurab.

10/10 Excellent

frank

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of ollantaytamboo was great. But the best part was meeting and interacting with the owners daughter Smila. She made my stay memorable. Great interactions over several days, she is a very special young lady.
Stayed 1 night in Dec 2023

4/10 Poor

Anna

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I am well aware of the location of the hotel but with that said there was no hot water, no available tv channels and the internet was extremely limited. I don’t know if the other properties around Ollantaytambo are the same but that was our experience. On the other hand the staff was very friendly.
Stayed 1 night in Dec 2023

6/10 Okay

Siutini

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I had a decent stay here. There were some issues I think folks need to be aware of before choosing this place. 1st was the internet is unreliable. It was not working for two and a half days I there. Also the water is off from 3pm-6pm and then 9pm-6am. The breakfast is not good. The bathroom I had didn’t make sense. The towel hanger was inside the shower and no counter space to put your toiletries. The toilet paper holder was broken. There isn’t an ATM on the premises. The family that runs this place are kind but hardly around for assistance for the guest. The location is fantastic though.

8/10 Good

Tim, San Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is in a very small, rustic town. The staff helped us with excellent arrangements for transportation. Our room had a fantastic view of the Ollantaytambo Inca ruins. The room was
Stayed 1 night in Oct 2023
Response from Alicia on 24 Oct,2023
Muchas Gracias.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm hospitality
Such friendly staff! So accommodating and friendly. Helped me get a taxi to return to Cusco. The view of the Inca site is phenomenal. Enjoyed hot tea from my room reading a book and looking at the vista. Quiet and convenient location.
Stayed 2 nights in Oct 2023
Response from Alicia on 30 Oct,2023
Muchas Gracias Angela.

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in central location with an amazing view of the Ollantaytambo ruins. Very helpful staff. Perfect place to stay before or after visiting Machu Picchu.
Stayed 2 nights in Oct 2023
Response from Alicia on 5 Oct,2023
Thanks¡¡¡

6/10 Okay

Wynne, Aurora

Travelled with partner, Travelled with group
Very good for what it cost. I would say that it's more of a 2-star property. The water stops running at around 10:30 pm until 5:30 am. This was not shared with us when we checked-in around 9:30 pm. So beware. The room that we had was very large, but the sheets were not the cleanest.
Stayed 2 nights in Sep 2023
Response from Alicia on 15 Sept,2023
Hola Winny.Lo siento mucho que paso eso.El preblema es que tenemos inconvenientes en el pueblo y ellos cortan el agua en ciertas horas.Disculpa por no comunicarte en el check in.AttAlicia

10/10 Excellent

SANU

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is run by Alicia and her family. They are really friendly folks. Alicia's daughter Esmilla was the sweetest girl I met during my Peru trip. She helped me carry my luggage from my motorcycle to the hotel. She walked all the way from the hotel to a nearby garage to park my motorcycle. For the breakfast menu, they make an awesome orange juice from fresh orange by hand.
Response from Alicia. on 12 Sept,2023
Thank you very much, happy day.

2/10 Terrible

Dennis, Seattle

Stayed 1 night in Sep 2023
Response from Alicia on 3 Oct,2023
I am sorry.

8/10 Good

Vanessa

Travelled with partner
Liked: Staff & service
The property was doing some renovating during our stay but overall staff was extremely friendly and helpful and room was clean and had to most excellent view of the ruins. Water regulations here were slightly strict but believe that was more town related than the actual property as water was off from 1030-630 in the morning and 330 to 530 in the afternoon. So kind of had to plan around that but overall, would stay there again. Conveniently located near everything and they were able to hold our bags while we hiked the Inca Trail and visited machu Picchu!
Stayed 1 night in Sep 2023
Response from Alicia on 11 Sept,2023
Muchas gracias.

10/10 Excellent

vicky

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girl working there was very friendly and helpful.10/10
Response from Ali on 7 Sept,2023
Gracias.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay! Give it a chance
My brother and I had to quickly find a new place to stay. Although we stayed one pretty costly night, it was not bad. The owner of the property said they are still trying to recover from the pandemic and the recent civil riots. The town relies heavily on tourism and so when things were shut down, most hotels and tourism companies suffered tremendously, Contractors were renovating during our stay but posed not annoyance. My only suggestion is add insect meshes on the outside of the windows. The room was warm during the day so we were forced to open the windows which in turn would let the flies in!
Stayed 1 night in Sep 2023
Response from Alicia on 7 Sept,2023
Thank you very much for your understanding,

8/10 Good

Sumit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff.
Stayed 3 nights in Aug 2023
Response from Ali on 23 Aug,2023
Thanks¡

10/10 Excellent

William

Stayed 1 night in Aug 2023
Response from Alicia on 7 Sept,2023
Gracias

10/10 Excellent

Amita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hospitality of staffs, very spacious and clean room, walking distance to main attentions. They cooked breakfast for us. The only thing is very low water flow in the bathroom and was leaking.
Stayed 1 night in Aug 2023
Response from Alicia on 10 Aug,2023
Gracias Amita¡¡¡

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is situated on the corner of 2 streets and faces the ruins in Ollantaytambo. Our room was the loft of the property and we would sit in the afternoon soaking up the sun through the large windows watching people bus in to walk up the ruins. The mother and daughter team that run the property were very helpful and accommodating. They were both friendly and inviting. The morning we left early to go to Machu Picchu breakfast was waiting in the kitchen in bags to take to eat on the train. The location was fantastic. We loved, loved, loved it. The only recommendation i would suggest was that the property put signs in the bathroom about not flushing toilet paper as we blocked ours the first day, but was quickly sorted. Also the spa bath could not be used as the plug would not pull up. We would return and book the same room.
Stayed 3 nights in Jul 2023
Response from Alicia on 28 Jul,2023
Muchicimas gracias.

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay on Ollantayambo. Great loacation. Walkable to everywhere in town
Stayed 2 nights in Apr 2023
Response from Ali on 3 May,2023
Muchas Gracias¡¡¡

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Ollantaytambo. Hotel staff was very helpful, place was clean and wifi worked well.
Response from Ali on 20 Jan,2023
Muchas Gracias

2/10 Terrible

Jason

Stayed 1 night in Dec 2022
Response from Ali on 20 Jan,2023
Gracias

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View was spectacular!
This hotel was family ran and well loved. The view was spectacular, looking at the Inca ruins when you wake up. It is easily to get there. The buses drop you off at the plaza and you walk down the hill and to the right there is your hotel. It is on a busy street so bring ear plugs. I would stay there again.
Stayed 3 nights in Dec 2022
Response from Ali. on 12 Dec,2022
Muchas Gracias.

8/10 Good

Mikael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Great location. Comfortable rooms. Only two drawbacks were the internet service was nearly obsolete in the rooms and also no running water in town during the night hours. Woke up at 4 AM for our early train ride and got surprised with no water. Would’ve been great to know in advance so that we showered the night before.

8/10 Good

Camilla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fair hotel with nice staff
Very simple hotel, that does not value what it costs. The staff is very friendly and the restaurant is good. I booked two rooms for me and my family and both bathrooms had water leaks.
Stayed 1 night in Nov 2022
Response from Ali. on 11 Dec,2022
Muchas Gracias.

8/10 Good

Jimmie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Ali on 3 Nov,2022
Thanks¡

10/10 Excellent

George Kamana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sterling service and sparklingly rooms.
Mila woke up at 4am just to bring us our breakfast to go because we had to catch the train to Machu Picchu. Alicia was super helpful. The room was spotless and they gave a great restaurant recommendation. Would definitely stay here again.
Stayed 1 night in Sep 2022
Response from Alicia on 28 Sept,2022
Muchas Gracias.

10/10 Excellent

Ellen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
She was very friendly and accommodating to our needs. She let us check in early and helped us get a taxi at 3:00am the next day to the airport.
Stayed 1 night in Sep 2022
Response from Alicia on 19 Sept,2022
Thanks¡

10/10 Excellent

Neviana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet, in the centre of town, 15 minutes walking to the train station. The staff was kind and welcoming, the view from our room was amazing. Very nice property.
Stayed 1 night in Aug 2022
Response from Alicia on 10 Sept,2022
thanks

10/10 Excellent

Joseph

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We love the staff. They are always willing to help and make the best of the trip. Simple breakfast but enough nutrition to prepare us for our activities
Stayed 2 nights in May 2022

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t beat the location and service!
The location is fantastic and the staff are very friendly and accommodating. They arranged the taxi for my friend and I from the Cusco airport and then back to Cusco, both trips at a better rate (80 soles) than I was able to find.
Seating area near manager office
Room 305
Seating area near manager office
View of ruins from room 305
Stayed 1 night in May 2022

6/10 Okay

Lissette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was perfectly fine. The staff is stupendous. It is managed by a family who are extremely friendly, warm and helpful (especially the teenage girl, she's lovely). However, not sure if it was the room we were given but my boyfriend and I got very little sleep the 2 nights we were there. The walls are extremely thin. The first night there was a group of guys staying in the room above us who were up talking really loudly and we heard every footstep that they took. Sounded like a heard of elephants. They were up till 3am. Second night we thought would be better but their alarm went off at 4am (which I heard very clearly and thought it was coming from my room) and the talking and stomping started. It's very unfortunate because other than this, the hotel is lovely. If you decide to stay here ask for a room on the top floor away from the others, if possible.
Stayed 2 nights in May 2022

8/10 Good

GYULA, Hollywood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. In US standard. 3Star hotel, very good for the price. Breakfast very basic, but is free. Good hotel in the area.
Stayed 2 nights in Apr 2022

8/10 Good

Callen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great and walk-able to everything. Views from the room were wonderful, shower was hot and the WiFi worked. Walls are a little thin so earplugs were nice to have.
Stayed 2 nights in Apr 2022

10/10 Excellent

HUA YUE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is convinient to Ollantaytambo, the staff was great and shared tips for making your way around the town. There is so much history to see!
Stayed 1 night in Apr 2022

10/10 Excellent

Ambigay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel
The warmth and
Stayed 1 night in Apr 2022

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Try their new restaurant
This is our second staying at this hotel. They just opened a new restaurant adjacent to its hotel. We ordered several plates but one that really impressed us is the Tequino plate. This might be the best we’ve ever had! The lady owner and her kids have really putting lots of love and passion into their properties. Hope we’ll visit again.
Stayed 1 night in Apr 2022

10/10 Excellent

Stacie

Travelled with group
Liked: Staff & service
Upon check-in we learned the hotel was overbooked because a few guests had to unexpectedly stay longer. This resulted in us not having rooms, but the hotel made arrangements for us to stay at a different hotel. We would still recommend this hotel because all of the staff were very friendly and helpful. It wasn't their fault that other guests unexpectedly had to stay. The hotel is in a great location and walkable to many things. They offer breakfast. If you stay, don't forget to pet Toby the dog.
Stayed 1 night in Apr 2022

10/10 Excellent

Fernando

Liked: Cleanliness, property conditions & facilities, room comfort
Te hace sentir bien / It makes you feel good
I really have to say that I review many hotel offers and for me the comments of the people who have visited the place are important. I must say that this place is very, very good, nice, clean, with an excellent location and most importantly, genuine people, respectful and always willing to collaborate. They really are a family that opens the doors of their property to you and they care about you. Thank you and I hope they never change. I highly recommend this hotel. Realmente tengo que decir que revise muchas ofertas de hoteles y para mi es importante los comentarios de las personas que han visitado el lugar. Debo decir que este lugar es muy pero muy bueno, agradable, limpio, con excelente ubicación y lo más importante gente genuina, respetuosa y siempre dispuesta a colaborar. Realmente son una familia que te abre las puertas de su propiedad y se preocupan por ti. Gracias y espero que nunca cambien. Recomiendo altamente este hotel.
Stayed 2 nights in Mar 2022

10/10 Excellent

Marie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estuvimos una noche en Ollaytambo y estuvimos muy cómodas en nuestra habitación, la hija de la dueña nos consiguió un cargador prestado y una secadora, un encanto! super amable :) Solo me hubiera gustado tener tapete en el baño.
Stayed 1 night in Nov 2021

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Nov 2021
Response from Miranda family on 2 Dec,2021
GRACIAS¡¡¡

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice family owned hotel with a great view and really close the historic site
Stayed 2 nights in Jul 2021
Response from Miranda family on 12 Jul,2021
We are happy that You enjoyed the stay here and wish You all the best on future journey. Kind regards Miranda Family

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RUINS VIEW!
This is the must stay at hotel if you’re visiting Ollantaytambo because of the incredible ruins view. Stay two nights if possible!
Stayed 1 night in May 2021
Response from Miranda family on 22 Jun,2021
Thanks from all of us here. We apreciate your kind comments. All the best forward.

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice people good location
Friendly, family owned. One dutch owner speaks great english. Good breakfast, room had a view of mountains and ruins. Middle of town, 10min walk to train station and less to cute historic neighborhood and ruins.
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely family.great restaurant. I’ll come back again.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow - what an AMAZING stay. Could not have been better. The entire team (folks cooking - Rfus
Stayed 3 nights in Mar 2020
Response from Alicia y Michael on 9 Apr,2020
Thank you for staying here with us. And the very nice comment, that made our day better here. Glad you enjoyed.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
Great stay, and views from the top room. Staff very nice and the pancakes and breakfast were very good
Stayed 1 night in Mar 2020
Response from Ali on 15 Mar,2020
Thanks