Interior detail

Reviews of Etosha King Nehale

3.5 out of 5
Etosha King Nehale
Etosha National Park, Omuthiya, Oshikoto Region

Reviews

9.4

Exceptional

Rating 10 - Excellent. 22 out of 31 reviews" "
Rating 8 - Good. 7 out of 31 reviews" "
Rating 6 - Okay. 2 out of 31 reviews" "
Rating 4 - Poor. 0 out of 31 reviews" "
Rating 2 - Terrible. 0 out of 31 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent pls e to stay Very warm welcome, fantastic location, beautifully designed hotel and brilliant staff
Stayed 1 night in Oct 2023

10/10 Excellent

Toren

Stayed 1 night in Oct 2023

10/10 Excellent

Toren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you Gondwana
A real treat, an unassuming oasis at the top of Etosha. Excellent value and great staff. Thank you for a wonderful stay. I’ve found all the Gondwana lodges to be superb.
Stayed 1 night in Oct 2023

6/10 Okay

Lisette

Stayed 1 night in Sep 2023

10/10 Excellent

Ronel

Stayed 1 night in Sep 2023

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unbelievable, the staff were so lovely and the food was amazing. The pictures don’t do it justice. Will definitely be back
Stayed 3 nights in Sep 2023

10/10 Excellent

Carolyn

Stayed 1 night in Aug 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favourite hotel in Namibia!
By far the best room I stayed in in Namibia. Large, bright and luxurious, with lots of welcome extras, and the plunge pool so refreshing at the end of the day. The food was very good and the staff were tripping over themselves to offer us help. There were lots of animals at nearby watering holes. It’s relatively new and my advice would be to get there before the secret is out!
Stayed 2 nights in Jun 2023

10/10 Excellent

Laura

Stayed 3 nights in May 2023

6/10 Okay

Brian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was our second stay at the Etosha King and it wasn't as good as our first. We were very much looking forward to our stay here after a excellent experience in 2021. The rooms were just as good, the separate villas with private plunge pool are comfortable and of high quality. Our guide, Davis was also very good after we spent the morning with him in the park and afternoon at the waterhole. The difference this year was at meals and within administration, where the staff appeared under trained and under resourced. A light lunch took over a hour to arrive, drink service was very slow, our final invoice was mishandled and the property took money from my credit card for the stay that should only have been paid at departure, (which may or may not have been already refunded). Its difficult to recommend this property at this time. The park is very close and has excellent animal and birdlife. The rooms are very good with really nice views of open savannah. Apart from one shinning light at the restaurant, (the guys who brings the schnapps helped as much as possible to look after us), it feels like a very demotivated team here.
Stayed 2 nights in Jan 2022
Response from elke on 26 Jan,2022
Thank you very much for taking the time to write a review about your recent stay with us. We have forwarded your email to our lodge manager for review, regarding the team motivation, customer service, and dinner presentation. We regret that your stay with us was not satisfactory and assure you to look into this matter to improve on all points mentioned by you. We look forward to welcoming you to one of our lodges again, sometime in the future. kind regards Elke

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021
Response from elke on 24 Jun,2021
Good day, thank you for taking the time to share your feedback, regarding your recent stay with us. We hope to welcome you to one of our lodges again, sometime in the future.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Liked the new concept of private pool at the rooms
Stayed 3 nights in Dec 2020
Response from Sigrid on 11 Jan,2021
thank you for the positive review

8/10 Good

Verified traveller

Stayed 1 night in Jan 2021
Response from Sigrid on 11 Jan,2021
thank you for the positive score

10/10 Excellent

Kathrin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Lodge with amazing staff. Directly next to Nehale entry. We loved our stay here!! You can tell, that everything is brand new
Stayed 2 nights in Apr 2024

8/10 Good

Marco

Liked: Staff & service, property conditions & facilities, room comfort
Schöne Lodge ganz im Norden des Etosha
Schöne Lodge ganz im Norden des Etosha. Etwas lange Anfahrt von Windhoek. Im grossen und Ganzen sehr schöne Lodge, liegt aber mit Sauberkeit etwas hinter der "Schwester-Lodge" Desert Grace zurück. Bei Ankunft und während dem Aufenthalt etwas klebrige Böden im Zimmer. Insektenreste im Kissenbezug, die vom Personal nicht bemerkt wurden trotz schwarzen Flecken. Haben wir dann selbst entfernt. Sonst aber sehr schöne, ökologische Anlage mit sehr freundlichem Personal. Wir möchten Hilma für Ihre freundliche Bedienung im Restaurant herzlich danken. WIFI in den Zimmern nicht brauchbar. Und im Hauptgebäude ab 21.30 Uhr auch nicht mehr und eher langsam. Betten sehr bequem und hochwertige Bettbezüge.
Stayed 3 nights in Jan 2024

8/10 Good

Ralph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Eine absolut einzigartige Unterkunft mit tollem Ambiente, gutem Essen und schönen Bungalows. Leider kann der Service nicht ganz mit den Preisen mithalten und bei der Onlinebuchung muss man sich auf nicht vermeidbare Zusatzkosten gefasst machen, die nicht ersichtlich sind (Es ist nur Frühstück inkludiert, was nicht ersichtlich ist und auch überhaupt keinen Sinn macht an diesem Ort). Die Prozesse funktionieren nicht so haben wir viel Zeit damit verbracht am Ende deutlich mehr als gebucht zu zahlen. Der Unterschied zwischen Freundlichkeit und einem zuvorkommenden Service wir nicht ganz verstanden, was wirklich schade ist und das Erlebnis vor Ort negativ beeinträchtig. Dass einem nahegelegt wird, nächstes Mal direkt zu buchen statt über Expedia, sagt dann auch viel aus. Dem eigene Anspruch eines internationalen Standards zu internationalen Preisen kann also leider nicht entsprochen werden. Trotzdem eine traumhafter Ort und wenn hier ein wenig mehr in das Training der Leute und in ein modernes Serviceverständnis investiert wird, ist eine Höchstbewertung drin. So mussten wir uns doch ein wenig ärgern, dass unsere Zeit dadurch verschwendet wurde, dass viel über nicht funktionierende Prozesse gesprochen wurde und die Rechnung am Ende doch sehr hoch ausfiel in Relation zu vergleichbaren Standards in Namibia mit besserem Service.
Stayed 2 nights in Jan 2024

10/10 Excellent

Franz-Josef

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super stylisches Hotel direkt am Etosha Nationalpark. Tolle Atmosphäre mit weitem Blick über die flache Landschaft. Gute Küche, angenehmes und aufmerksames Personal, große und sehr komfortable Zimmer. Insgesamt sehr zu empfehlen
Stayed 2 nights in Jan 2024

10/10 Excellent

Juergen

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Umgebung der Unterkunft. Sonst alles top
Stayed 3 nights in Nov 2023

10/10 Excellent

Frédéric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bungalow magnifique, piscine privative au top, petite bouteille de champagne dans le réfrigérateur !! Buffet repas et petit-déjeuner excellenta. Nous avons passé un excellent séjour
Stayed 1 night in Nov 2023

10/10 Excellent

Daniela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schöner geht es nicht.
Die Lodges sind von außen sehr kühl und futuristisch gehalten. Der Blick führt ins Nichts … . Vor der Terrasse ein eigener kleiner Pool und nichts als Weite. Die unglaubliche Schönheit dieser Landschaft und diese Ruhe ist unbeschreiblich. Wir waren 3 Nächte dort und ich habe es sehr genossen. Super Küche, tolles Team … Ich fand es einfach nur toll.
Stayed 3 nights in Sep 2023

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Formidable
hotel incroyable, emplacement juste à la porte d'Etosha, service et décoration formidable improbable à cette place un tel luxe
Stayed 2 nights in Aug 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Ganz tolle Lodge. Sehr schöne Einrichtung, super Mitarbeiter und das Essen überragend!
Stayed 2 nights in May 2023

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect 😍
Stayed 3 nights in Mar 2023
Response from Nicole on 8 May,2023
Dear Guest Thank you so much for your positive review and for taking the time to provide feedback. We are delighted to hear that you had a positive experience with us at Gondwana Collection Namibia. We will convey your feedback to our team. Kind regards The Gondwana Team

10/10 Excellent

Peter, Duesseldorf

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moderne Unterkunft mit einzigartigem Konzept.
Stayed 1 night in Mar 2022

10/10 Excellent

Wolfgang

Stayed 1 night in Mar 2022

10/10 Excellent

Heiko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just perfect. Nice staff and very good restaurant. The pool is exzellent.
Stayed 1 night in Sep 2021
Response from elke on 8 Nov,2021
Dear Heiko Thank you very much for taking the time to post a review. We appreciate your stay with us. Kind regards Gondwana Collection Namibia

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was absolutely amazing! The entire staff is so friendly and gives you the feeling you are the King there :-). The design of the Hotel is really impressing and the view from the houses is breathtaking. Entrance to Etosha National Park is just five minutes away. Get sure to book the Safari and Waterhole Trip at the reception. Memories you will never forget. Food was great, brings you the Namibian cuisine on your plate. The only small problem is the slow wifi, but you should shutdown your devices anyway and enjoy the nature! :-)
Stayed 3 nights in Apr 2021
Response from Sigrid on 28 Apr,2021
thank you for the kind words. I will ensure that the Etosha King Nehale team receives you message

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Sigrid on 3 Dec,2020
thank you