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Seasonal outdoor pool
View from Room
1 bedroom, premium bedding, down duvet, in-room safe
View from Room

Guest reviews

4.4/5 Excellent
217 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationRusutsu Resort7 min walk
Popular LocationLake Toya24 min drive
Popular LocationNiseko Mountain Resort Grand Hirafu37 min drive

Choose dates to view prices

  • Traditional Loft, 1 Bedroom

    Room amenities

    • 76 sq m
    • Mountain view
    • Sleeps 4
    More detailsTraditional Loft, 1 Bedroom
  • Traditional Loft, 1 Bedroom

    Room amenities

    • 76 sq m
    • Mountain view
    • Sleeps 4
    More detailsTraditional Loft, 1 Bedroom
  • Traditional Loft, 1 Bedroom

    Room amenities

    • 94 sq m
    • Mountain view
    • Sleeps 4
    More detailsTraditional Loft, 1 Bedroom
  • Traditional Loft, 2 Bedrooms

    Room amenities

    • 108 sq m
    • Mountain view
    • Sleeps 7
    More detailsTraditional Loft, 2 Bedrooms
  • Traditional Loft, 1 Bedroom

    Room amenities

    • 88 sq m
    • Mountain view
    • Sleeps 5
    More detailsTraditional Loft, 1 Bedroom
  • Deluxe Loft, 1 Bedroom

    Room amenities

    • 76 sq m
    • Mountain view
    • Sleeps 4
    More detailsDeluxe Loft, 1 Bedroom
  • Deluxe Loft, 1 Bedroom

    Room amenities

    • 76 sq m
    • Mountain view
    • Sleeps 4
    More detailsDeluxe Loft, 1 Bedroom
  • Deluxe Loft, 1 Bedroom

    Room amenities

    • 88 sq m
    • Mountain view
    • Sleeps 5
    More detailsDeluxe Loft, 1 Bedroom
  • Deluxe Loft, 1 Bedroom

    Room amenities

    • 94 sq m
    • Mountain view
    • Sleeps 4
    More detailsDeluxe Loft, 1 Bedroom
  • Deluxe Loft, 2 Bedrooms

    Room amenities

    • 108 sq m
    • Mountain view
    • Sleeps 7
    More detailsDeluxe Loft, 2 Bedrooms
  • Suite, 1 Bedroom

    Room amenities

    • 76 sq m
    • Mountain view
    • Sleeps 4
    More detailsSuite, 1 Bedroom
  • Suite, 1 Bedroom

    Room amenities

    • 76 sq m
    • Mountain view
    • Sleeps 4
    More detailsSuite, 1 Bedroom
  • Suite, 1 Bedroom

    Room amenities

    • 88 sq m
    • Mountain view
    • Sleeps 5
    More detailsSuite, 1 Bedroom
  • Suite, 1 Bedroom

    Room amenities

    • 94 sq m
    • Mountain view
    • Sleeps 4
    More detailsSuite, 1 Bedroom
  • Premium Suite, 2 Bedrooms

    Room amenities

    • 108 sq m
    • Mountain view
    • Sleeps 7
    More detailsPremium Suite, 2 Bedrooms

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Rusutsu

Located in Rusutsu, The Westin Rusutsu Resort is near theme parks. Rusutsu Resort and Niseko Village are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Toya and Shikotsu-Toya National Park. Take in the nearby slopes with cross-country skiing and skiing lessons, or try out other outdoor activities such as snowshoeing and sledging.

Visit our Rusutsu travel guide
Map
Popular Location

What's nearby

  • Rusutsu Resort - 7 min walk
  • Lake Toya - 24 min drive
  • Annupuri - 31 min drive
  • Niseko Village - 33 min drive
  • Niseko Mountain Resort Grand Hirafu - 37 min drive

Getting around

  • Niseko Station - 27 min drive
  • Sapporo (CTS-New Chitose) - 77 min drive

Restaurants

  • Where to eat
  • Kazahana – Garden-view restaurant offering Japanese cuisine. Serves breakfast and dinner daily.
  • Atrium – Garden-view restaurant offering international cuisine. Serves breakfast, lunch and dinner.

About this property

The Westin Rusutsu Resort

5-star, family-friendly resort, walk to Rusutsu Resort
This resort features 3 restaurants, a golf course and ski-in/ski-out access. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a coffee shop/café are on-site. All 210 rooms offer thoughtful touches such as pillow menus and bathrobes, as well as comforts such as premium bedding and down comforters. Complimentary wireless Internet access and separate living rooms are standard, as are LCD TVs with satellite channels.
The Westin Rusutsu Resort offers 210 forms of accommodation with laptop-compatible safes and coffee/tea makers. This accommodation offers separate living rooms. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free uncovered self parking
Off-street parking
Return airport shuttle (surcharge) from 10 AM to 5:30 PM
Airport shuttle at scheduled times, on request
Free local area shuttle

Food and drink

Buffet breakfast available for a fee daily 7 AM–9 AM: JPY 2970 for adults and JPY 1782 for children
3 restaurants and 1 coffee shop/cafe
1 bar
Room service available

Things to do

24-hour fitness centre
18 holes of golf
3 outdoor tennis courts
Golf driving range
Horse riding/hire
Hot springs
Mini golf
Sauna
Seasonal outdoor pool
Shopping
Snowboarding
Snowmobiling
Spa services

Family friendly

Cots/infant beds (surcharge)
Dry-cleaning service
Free local area shuttle
Laundry facilities
Mini golf
Fridge
Seasonal outdoor pool
Separate living room
Waterslide

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Ski equipment hire
Ski-in/ski-out access
Ski passes
Ski storage
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English
Japanese
Korean

Business services

1 meeting room
Business centre
Conference space (1184 square feet)

Outdoors

Garden

Spa

2 hot springs
Aromatherapy
Facials
Hot springs open from 5:00 AM to 1:00 AM
Indoor public bath (no mineral springs)
Massage - sports
Separate men/women areas in public bath

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

More

Designated smoking areas

Room amenities

Bedroom

Cots/infant beds (surcharge)
Down comforter
Linens
Pillow menu
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hairdryer
Separate bathtub and shower
Towels

Entertainment

LCD TV
Satellite channels

Food and drink

Coffee/tea maker
Fridge

More

Desk
Iron/ironing board (on request)
Laptop-compatible safe
Phone
Separate living room
Separate sitting area
Slippers

Policies

Check-in

Check-in between 3:00 PM and anytime
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Airport shuttle service is available on request from 10 AM to 5:30 PM
Fees may apply; contact the property in advance to make arrangements
Additional breakfast fees apply for children under 12 years old booked on a breakfast included rate plan.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for JPY 3240.0 per night

Payment types at the property

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

This property charges the a mandatory bathing fee of JPY 150 per adult, per night, collected at the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 2970 for adults and JPY 1782 for children (approximately)
  • Airport shuttle fee: JPY 3000 per person (one-way)
  • Airport shuttle fee per child: JPY 3000 (one-way), (from 4 to 12 years old)
  • Crib (infant bed) fee: JPY 3240.0 per night
  • Facilities fee: JPY 150 per person, per night and includes use of:

  • – Spa tub
    – Spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • The property affirms that it follows sanitisation practices of Global Cleanliness Council (Marriott) guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The seasonal pool will be open from July to August
Hot springs access available from 5:00 AM to 1:00 AM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Can I cancel my reservation for free at The Westin Rusutsu Resort and receive a full refund?
Yes, The Westin Rusutsu Resort offers free cancellation on select room rates, because flexibility matters! Please refer to The Westin Rusutsu Resort cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has a seasonal outdoor pool.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this resort?
Self-parking is free at this property.
What time is check-in at The Westin Rusutsu Resort?
Check-in is from 3:00 PM to anytime.
What time is check-out at The Westin Rusutsu Resort?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of JPY 3000 per person, one-way, applies.
Where is this resort located?
This family-friendly Rusutsu resort is located in a national park, 0.4 mi (0.6 km) from Rusutsu Resort, and within 12 mi (20 km) of Mount Yotei and Fukidashi Park. Shikotsu-Toya National Park is 11 mi (17.7 km) away.

Guest reviews

Overall score and ratings for The Westin Rusutsu Resort

4.4
Excellent
5 - Excellent
122
4 - Good
70
3 - Okay
12
2 - Mediocre
6
1 - Poor
7
4.5
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.4
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

The reception staff is very helpful and friendly with excellent spoken English. For those ski lovers, they will be able to enjoy the easy access to ski rental, and related facilities. The room I stayed is very clean with nice view of ski trail, and the room is very clean as well except it would be nice to have a deodorant spray available in the room so that guests may use as this item is commonly found in most hotels in Japan. Overall, I had a very pleasant stay there.

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness

Rooms were spacious. Large, sprawling hotel. Family hot tub would be nice at a ski resort hotel.

Stayed 5 nights in Feb 2020

1/5

  • Liked: Staff & service
  • Disliked: Cleanliness, amenities

First thing I noticed when I got into the room was toilet which was not clean. I guess the person who used the room previously lost vowels. The cleaning people just did not clean properly.

Stayed 4 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Onsen is great. However, the seat of outdoor onsen is not comfortable.

Stayed 5 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Jan 2020