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Seasonal outdoor pool
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1 bedroom, premium bedding, down duvet, in-room safe
View from Room

Guest reviews

4.4 out of 5 Excellent
220 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided

Map

Explore the area

Popular LocationRusutsu Resort7 min walk
Popular LocationMount Yotei21 min drive
Popular LocationLake Toya24 min drive

Choose dates to view prices

  • Traditional Loft, 1 Bedroom, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • 76 sq m
    • Mountain view
    • Sleeps 4
    More detailsTraditional Loft, 1 Bedroom, Non Smoking
  • Traditional Loft, 1 Bedroom, Non Smoking

    5/5 guest room rating

    Room amenities

    • 76 sq m
    • Mountain view
    • Sleeps 4
    More detailsTraditional Loft, 1 Bedroom, Non Smoking
  • Traditional Loft, 1 Bedroom, Non Smoking

    3.8/5 guest room rating

    Room amenities

    • 94 sq m
    • Mountain view
    • Sleeps 4
    More detailsTraditional Loft, 1 Bedroom, Non Smoking
  • Traditional Loft, 2 Bedrooms, Non Smoking

    Room amenities

    • 108 sq m
    • Mountain view
    • Sleeps 7
    More detailsTraditional Loft, 2 Bedrooms, Non Smoking
  • Traditional Loft, 1 Bedroom, Non Smoking

    5/5 guest room rating

    Room amenities

    • 88 sq m
    • Mountain view
    • Sleeps 5
    More detailsTraditional Loft, 1 Bedroom, Non Smoking
  • Deluxe Loft, 1 Bedroom, Non Smoking

    5/5 guest room rating

    Room amenities

    • 76 sq m
    • Mountain view
    • Sleeps 4
    More detailsDeluxe Loft, 1 Bedroom, Non Smoking
  • Deluxe Loft, 1 Bedroom, Non Smoking

    Room amenities

    • 76 sq m
    • Mountain view
    • Sleeps 4
    More detailsDeluxe Loft, 1 Bedroom, Non Smoking
  • Deluxe Loft, 1 Bedroom, Non Smoking

    Room amenities

    • 88 sq m
    • Mountain view
    • Sleeps 5
    More detailsDeluxe Loft, 1 Bedroom, Non Smoking
  • Deluxe Loft, 1 Bedroom, Non Smoking

    Room amenities

    • 94 sq m
    • Mountain view
    • Sleeps 4
    More detailsDeluxe Loft, 1 Bedroom, Non Smoking
  • Deluxe Loft, 2 Bedrooms, Non Smoking

    Room amenities

    • 108 sq m
    • Mountain view
    • Sleeps 7
    More detailsDeluxe Loft, 2 Bedrooms, Non Smoking
  • Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 76 sq m
    • Mountain view
    • Sleeps 4
    More detailsSuite, 1 Bedroom, Non Smoking
  • Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 76 sq m
    • Mountain view
    • Sleeps 4
    More detailsSuite, 1 Bedroom, Non Smoking
  • Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 88 sq m
    • Mountain view
    • Sleeps 5
    More detailsSuite, 1 Bedroom, Non Smoking
  • Suite, 1 Bedroom, Non Smoking

    3.8/5 guest room rating

    Room amenities

    • 94 sq m
    • Mountain view
    • Sleeps 4
    More detailsSuite, 1 Bedroom, Non Smoking
  • Premium Suite, 2 Bedrooms, Non Smoking

    Room amenities

    • 108 sq m
    • Mountain view
    • Sleeps 7
    More detailsPremium Suite, 2 Bedrooms, Non Smoking

About this area

Rusutsu

Located in Rusutsu, The Westin Rusutsu Resort is near theme parks. Lake Toya and Shikotsu-Toya National Park reflect the area's natural beauty and area attractions include Rusutsu Resort and Toyako Forest Museum. Take in the nearby slopes with cross-country skiing and skiing lessons, or try out other outdoor activities such as snow tubing and snowshoeing.
Visit our Rusutsu travel guide
View in a map
Popular Location

What's nearby

  • Rusutsu Resort - 7 min walk
  • Mount Yotei - 21 min drive
  • Lake Toya - 24 min drive
  • Niseko Village - 33 min drive
  • Niseko Mountain Resort Grand Hirafu - 37 min drive

Getting around

  • Niseko Station - 27 min drive
  • Sapporo (CTS-New Chitose) - 77 min drive

Restaurants

  • Where to eat
  • Kazahana – Garden-view restaurant offering Japanese cuisine. Serves breakfast and dinner daily.
  • Atrium – Garden-view restaurant offering international cuisine. Serves breakfast, lunch and dinner.

About this property

The Westin Rusutsu Resort

5-star, family-friendly resort, walk to Rusutsu Resort
This resort features 3 restaurants, a golf course and ski-in/ski-out access. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a coffee shop/café are on-site. All 210 rooms offer thoughtful touches such as pillow menus and bathrobes, as well as comforts such as premium bedding and down comforters. Complimentary wireless Internet access and separate living rooms are standard, as are LCD TVs with satellite channels.
The Westin Rusutsu Resort offers 210 forms of accommodation with laptop-compatible safes and coffee/tea makers. This accommodation offers separate living rooms. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide, ski-in/ski-out access, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Services include sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor public bath. This service features separate men's and women's areas.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self parking
  • Off-street parking
  • Return airport shuttle (surcharge) from 10 AM to 5:30 PM
  • Airport shuttle at scheduled times, on request
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9 AM: JPY 2970 for adults and JPY 1782 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • 18 holes of golf
  • 3 outdoor tennis courts
  • Golf driving range
  • Horse riding/hire
  • Hot springs
  • Mini golf
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Snowboarding
  • Snowmobiling
  • Spa services

Family friendly

  • Cots/infant beds (surcharge)
  • Dry-cleaning service
  • Free local area shuttle
  • Laundry facilities
  • Mini golf
  • Fridge
  • Seasonal outdoor pool
  • Separate living room
  • Waterslide

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski equipment hire
  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean

Business services

  • 1 meeting room
  • Business centre
  • Conference space (1184 square feet)

Outdoors

  • Garden

Spa

  • 2 hot springs
  • Aromatherapy
  • Facials
  • Hot springs open from 5:00 AM to 1:00 AM
  • Indoor public bath (no mineral springs)
  • Massage - sports
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas

Room amenities

Bedroom

  • Cots/infant beds (surcharge)
  • Down comforter
  • Linens
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Separate living room
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in between 3:00 PM and anytime
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Airport shuttle service is available on request from 10 AM to 5:30 PM
Fees may apply; contact the property in advance to make arrangements
Additional breakfast fees apply for children under 12 years old booked on a breakfast included rate plan.

Renovations and closures

The following facilities or services will be unavailable from May 21 2020 to December 31 2020 (dates subject to change):
  • Bar/Lounge(s)
  • Beach
  • Business centre
  • Children's club
  • Dining venue(s)
  • Fitness facilities
  • Golf course
  • Hot springs
  • Laundry facilities
  • Meeting facilities
  • Parking area
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool
  • Tennis courts
  • Water park

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for JPY 3240.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Additional fee: JPY 150 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

he additional mandatory fee covers a bathing fee per adult, collected at the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 2970 for adults and JPY 1782 for children (approximately)
  • Airport shuttle fee: JPY 3000 per person (one-way)
  • Airport shuttle fee per child: JPY 3000 (one-way), (from 4 to 12 years old)
  • Crib (infant bed) fee: JPY 3240.0 per night
  • Facilities fee: JPY 150 per person, per night and includes use of: spa tub; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The seasonal pool will be open from July to August
Hot springs access available from 5:00 AM to 1:00 AM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Westin Rusutsu Resort
The Westin Rusutsu
The Westin Rusutsu Resort Resort
The Westin Rusutsu Resort Rusutsu
The Westin Rusutsu Resort Resort Rusutsu

Frequently asked questions

Can I cancel my reservation for free at The Westin Rusutsu Resort and receive a full refund?
Yes, The Westin Rusutsu Resort offers free cancellation on select room rates, because flexibility matters! Please refer to The Westin Rusutsu Resort cancellation policy on our site for more details about any exclusions or requirements.
Does The Westin Rusutsu Resort have a pool?
Yes, this property has a seasonal outdoor pool.
Is The Westin Rusutsu Resort pet-friendly?
No, only service animals are welcome at the property.
How much is parking at The Westin Rusutsu Resort?
Self-parking is free at this property.
What time is check-in at The Westin Rusutsu Resort?
Check-in is from 3:00 PM to anytime.
What time is check-out at The Westin Rusutsu Resort?
Checkout is at noon.
Does The Westin Rusutsu Resort provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of JPY 3000 per person, one-way, applies.
Where is The Westin Rusutsu Resort located?
This family-friendly Rusutsu resort is located in a national park, 0.4 mi (0.6 km) from Rusutsu Resort, and within 12 mi (20 km) of Mount Yotei and Fukidashi Park. Shikotsu-Toya National Park is 11 mi (17.7 km) away.
4.4
Excellent
220 reviews
5 - Excellent
123
4 - Good
72
3 - Okay
12
2 - Poor
6
1 - Terrible
7

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The reception staff is very helpful and friendly with excellent spoken English. For those ski lovers, they will be able to enjoy the easy access to ski rental, and related facilities. The room I stayed is very clean with nice view of ski trail, and the room is very clean as well except it would be nice to have a deodorant spray available in the room so that guests may use as this item is commonly found in most hotels in Japan. Overall, I had a very pleasant stay there.
Stayed 1 night in Feb 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness
Rooms were spacious. Large, sprawling hotel. Family hot tub would be nice at a ski resort hotel.
Stayed 5 nights in Feb 2020

1/5 Terrible

Travelled with partner
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, amenities
First thing I noticed when I got into the room was toilet which was not clean. I guess the person who used the room previously lost vowels. The cleaning people just did not clean properly.
Stayed 4 nights in Feb 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsen is great. However, the seat of outdoor onsen is not comfortable.
Stayed 5 nights in Jan 2020

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020