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In-room safe, free WiFi, linens
In-room safe, free WiFi, linens
Flat-screen TV, Netflix, streaming services
In-room safe, free WiFi, linens

Guest reviews

4.4 out of 5 Excellent
30 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Restaurant
Kitchen
Bar
Laundry

Map

Explore the area

Popular LocationNiseko Mountain Resort Grand Hirafu4 min walk
Popular LocationAnnupuri6 min drive
Popular LocationNiseko Village10 min drive

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  • Studio Resort

    Room amenities

    • 34 sq m
    • Sleeps 2
    More detailsStudio Resort
  • Superior Studio

    Room amenities

    • 35 sq m
    • Sleeps 2
    More detailsSuperior Studio
  • Deluxe Studio

    Room amenities

    • 41 sq m
    • Sleeps 2
    More detailsDeluxe Studio
  • 2 Bedroom Yotei Premium

    Room amenities

    • 145 sq m
    • Sleeps 5
    More details2 Bedroom Yotei Premium
  • 2 Bedroom Suite

    Room amenities

    • 68 sq m
    • Sleeps 5
    More details2 Bedroom Suite
  • 2 Bedroom Village

    Room amenities

    • 76 sq m
    • Sleeps 5
    More details2 Bedroom Village
  • 2 Bedroom Resort Premium

    Room amenities

    • 70 sq m
    • Sleeps 4
    More details2 Bedroom Resort Premium
  • Premium Studio

    Room amenities

    • 59 sq m
    • Sleeps 2
    More detailsPremium Studio
  • 2 Bedroom Resort

    Room amenities

    • 125 sq m
    • Sleeps 6
    More details2 Bedroom Resort
  • 2 Bedroom Ski Side

    Room amenities

    • 126 sq m
    • Sleeps 5
    More details2 Bedroom Ski Side
  • 2 Bedroom Ski View

    Room amenities

    • 125 sq m
    • Sleeps 5
    More details2 Bedroom Ski View
  • 2.5 Bedroom Suite

    Room amenities

    • 102 sq m
    • Mountain view
    • Sleeps 5
    More details2.5 Bedroom Suite
  • 3 Bedroom Resort (2key)

    Room amenities

    • 161 sq m
    • Sleeps 7
    More details3 Bedroom Resort (2key)
  • 3 Bedroom Ski Side (2key)

    Room amenities

    • 161 sq m
    • Sleeps 7
    More details3 Bedroom Ski Side (2key)
  • 3 Bedroom Ski View (2key)

    Room amenities

    • 181 sq m
    • Sleeps 7
    More details3 Bedroom Ski View (2key)
  • 3 Bedroom Resort Premium

    Room amenities

    • 125 sq m
    • Sleeps 6
    More details3 Bedroom Resort Premium
  • 3 Bedroom Panorama

    Room amenities

    • 215 sq m
    • Sleeps 7
    More details3 Bedroom Panorama
  • 3 Bedroom Yotei Penthouse

    Room amenities

    • 266 sq m
    • Sleeps 5
    More details3 Bedroom Yotei Penthouse
  • 2 Bedroom Ski Slope Penthouse

    Room amenities

    • 260 sq m
    • Sleeps 5
    More details2 Bedroom Ski Slope Penthouse
  • 4 Bedroom Yotei Penthouse (2Key)

    Room amenities

    • 307 sq m
    • Sleeps 9
    More details4 Bedroom Yotei Penthouse (2Key)
  • 3 Bedroom Ski Slope Penthouse (2key)

    Room amenities

    • 320 sq m
    • Sleeps 7
    More details3 Bedroom Ski Slope Penthouse (2key)

About this area

Kutchan

The Maples Niseko is located in Kutchan. Niseko Mountain Resort Grand Hirafu and Niseko Village are worth checking out if an activity is on the agenda. Spend some time exploring the area's activities, including snow tubing, snowmobiling and sledding.
Visit our Kutchan travel guide
View in a map
Popular Location

What's nearby

  • Niseko Mountain Resort Grand Hirafu - 4 min walk
  • Annupuri - 6 min drive
  • Niseko Village - 10 min drive
  • Niseko Hanazono Resort - 13 min drive
  • Niseko Annupuri International Ski Area - 15 min drive

Getting around

  • Niseko Station - 10 min drive

About this property

The Maples Niseko

3-star hotel, walk to Niseko Mountain Resort Grand Hirafu
This smoke-free hotel features ski-in/ski-out access, a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafรฉ, concierge services and dry cleaning. All 73 rooms feature kitchenettes with fridges, hobs and microwaves, plus free WiFi, free wired Internet and flat-screen TVs with Netflix. Other amenities available to guests include rice cookers, hairdryers and safes.
The Maples Niseko offers 73 forms of air-conditioned accommodation with a safe and rice cookers. Accommodation at this 3-star hotel has kitchenettes with fridges, hobs and microwaves. Bathrooms include a shower, toilets with an electronic bidet, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Flat-screen televisions come with Netflix.

Recreational amenities at the hotel include ski-in/ski-out access.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Return airport shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Downhill skiing
  • Snowboarding

Family friendly

  • Dry-cleaning service
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Lockers available
  • Vending machine

Guest services

  • Concierge services
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Ski equipment hire
  • Ski-in/ski-out access
  • Ski storage
  • Snow sports gear
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • French
  • Indonesian
  • Japanese

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Climate control (heating)
  • Linens

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Netflix
  • Streaming services

Food and drink

  • Kitchenette
  • Microwave
  • Fridge
  • Rice cooker
  • Hob

More

  • Safe

Policies

Check-in

Check-in between 3 PM and 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
If you arrive at the property after hours, you'll need to check in at an alternate location: 166-9 Yamada, Kutchan, 044-0081 Niseko
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Reception is open 7 AM to 9 PM from October to June, and 9 AM to 6 PM from July to September. Guests arriving after hours must contact the property in advance to arrange check-in.
Guests may be required to change rooms during their stay. Room upgrades are subject to availability.
Please note: The in-room smart TVs offer streaming video services only. Cable, satellite, or digital TV service is not available.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property registration number 3-643

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property

Property is also known as

The Maples Niseko Hotel
The Maples Niseko Kutchan
The Maples Niseko Hotel Kutchan

Frequently asked questions

Is The Maples Niseko pet-friendly?
No, pets are not allowed at this property.
What time is check-in at The Maples Niseko?
Check-in is from 3 PM to 6:00 PM. Late check-in is available during limited hours.
What time is check-out at The Maples Niseko?
Checkout is at 10 AM.
Does The Maples Niseko provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is The Maples Niseko located?
Situated in Kutchan, this hotel is within a 5-minute walk of Niseko-Shakotan-Otarukaigan Quasi-National Park and Niseko Mountain Resort Grand Hirafu. Shikotsu-Toya National Park is 2.5 mi (4.1 km) away.
4.4
Excellent
30 reviews
5 - Excellent
18
4 - Good
7
3 - Okay
3
2 - Poor
2
1 - Terrible
0

4.7/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location and even better service
The Maples service was amazing, from the front desk to the bell hops and concierge, everyone helped to make our ski holiday one to remember. It doesnโ€™t hurt that the ski lockers were perfectly located next to a lift for ski in/ski out access. We will definitely be coming back!
Stayed 4 nights in Feb 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time to stay in this hotel, perfect ski in ski out setting and location, staff are responsive, 90% front line staff speak native English
Stayed 1 night in Feb 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2020

3/5 Okay

Business traveller, Travelled with partner
Happy face iconLiked: Cleanliness, property conditions & facilities
Pros: Modern and clean. Cons: Considering the amount charged one would expect better service and amenities.
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Niseko
We were in Niseko for skiing. This is in my opinion a very large, clean apartment, the ski lift is just there, right outside the apartment. The room has a washing machine. The only one missing is the onsen, however you can fine great onsen at the neighbouring hotel.
Stayed 5 nights in Feb 2020

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