Kutchan Hotels from S$112

フロントの女性が親切で丁寧で対応して頂きました。 いつか、またお世話になりたいと思います。

日常から離れて心身ともにゆっくりと寛げる、最高のホテルステイでした。スタッフの皆様、施設内の環境、食事などどれをとっても一流のホテルだと思います。 外国人スタッフの方が多いため、英語が話せないと少しコミュニケーションに困る場面があるかと思います。

The room is very well equipped and the prive onsen is great.

非常に清潔感があり、部屋も収納が充実していてよかったです。時間帯によっては日本語の通じないスタッフしか受付にいないときもありますが、感じは良く、とてもよいステイでした！

とても清潔で、温泉も何度も入れて心地よく滞在できました。朝食も良かったです。ありがとうございました。

The staff at Chalet Ivy are very helpful and friendly, so from the moment of booking, to check in, to support during the stay, it was excellent. The hotel itself is very clean well situated and has all the options to relax. It is very well equipped for the active wintersport person with individual lockers for each room for your gear. The shuttle bus service to and from the station and the Gondola is excellent and on demand. I am very satisfied with my stay at Chalet Ivy.

Staff was very friendly and they are very helpful. Also their response were very quick and we appreciate their service a lot (pick up / drop off service were arranged on spot and it was comfortable) Ski drying room were a little difficult to find.... so maybe their sign can improve a little.

Highly recommend! Location was right next to the ski lift. Hirafu welcome center and many restaurants nearby. Very clean with spacious rooms. Friendly and welcoming staff.

Excellent breakfast especially Japanese breakfast menu.