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"Nice hotel"

"Absolutely amazing place for kids and family. Everything is within door step and staff are amazing… we will be back 😎"

"This was the perfect place to stay for a family snowboarding trip."

"Luxurious room with views of lake, morning and afternoon snack and drinks, evening fireworks show. Extensive buffet, quality ok."

"The room we were upgraded to was superb! The staff were great and the breakfast buffet as always was delicious!! The ski in and out valet is second to none in Niseko!!"

"Great views!"

"The staff and property were incredible."

"Great central location between upper and lower Hirafu, with roomy-modern condo style layout. Open kitchen/dining/living area with complimentary wine, fruit, eggs, milk, coffee to help you start the day. The only drawback is that Niseko is very quiet in early June, with the restaurants in the hotel and most in the surrounding closed. The coffee shop in Chatrium re-opens in mid-June while other restaurants in Hirafu also re-open thereafter."

"Nice room"

"Everything was excellent"

"It is the best bang for your buck! It is even better than some 4 stars hotel and highly recommended to everyone !!’"

"Excellent breakfast, onsen, shuttle service, ski amenities, location."

"Perfect room, clean and great size. Several restaurant available close by"

"Onsen was great. Older hotel great location lovely staff "

"Attentive staff and very clean. Onsen was great!"

"Great location and staff were courteous."

"Beautiful little place overlooking lake toya. Whata a vuew "

"Great location and hot spring baths. Breakfast and dinners were wonderful and had a great view of the lake"

"Beautiful hotel Stunning onsen Wonderful staff especially Emily on front desk "