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Premium bedding, down duvet, pillow top beds, in-room safe
Premium bedding, down duvet, pillow top beds, in-room safe
Premium bedding, down duvet, pillow top beds, in-room safe
Premium bedding, down duvet, pillow top beds, in-room safe

Guest reviews

4.4/5 Excellent
68 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant
  • Bar

Map

Explore the area

Popular LocationLake Toya4 min walk
Popular LocationRusutsu Resort22 min drive
Popular LocationToyako Onsen22 min drive

Choose dates to view prices

  • Twin Room, Lake View

    5/5 guest room rating

    Room amenities

    • 37 sq m
    • Lake view
    • Sleeps 2
    More detailsTwin Room, Lake View
  • Double Room, 1 King Bed, Lake View

    5/5 guest room rating

    Room amenities

    • 37 sq m
    • Lake view
    • Sleeps 2
    More detailsDouble Room, 1 King Bed, Lake View
  • Triple Room, 3 Single Beds, Lake View

    3.8/5 guest room rating

    Room amenities

    • 37 sq m
    • Lake view
    • Sleeps 3
    More detailsTriple Room, 3 Single Beds, Lake View

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Toyako

Located in Toyako, WE Hotel Toya is on a lake. Zenko-ji Temple and Showashinzan Ropeway are local landmarks, and some of the area's activities can be experienced at Rusutsu Resort and Toyareikuhiru Golf Club.

Visit our Toyako travel guide
Map
Popular Location

What's nearby

  • Lake Toya - 4 min walk
  • Rusutsu Resort - 22 min drive
  • Toyako Onsen - 22 min drive
  • Fukidashi Park - 34 min drive
  • Mount Yotei - 36 min drive

Getting around

  • Toya Station - 23 min drive
  • Sapporo (CTS-New Chitose) - 86 min drive

About this property

WE Hotel Toya

3-star Lakefront hotel, walk to Lake Toya
A restaurant, 2 bars/lounges and a 24-hour front desk are available at this hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, multilingual staff, gift shops/newsstands and a vending machine are on-site. All 55 rooms boast private spa tubs and deep soaking bathtubs, plus complimentary wireless Internet access and LCD TVs with digital channels. Guests will also find pillowtop, fridges and premium bedding. Housekeeping is available once per stay.
WE Hotel Toya offers 55 forms of accommodation with private hot tubs and a safe. Pillowtop beds feature down comforters and premium bedding. 29-inch LCD televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath, slippers, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided once per stay.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Limited parking spaces

Food and drink

  • Free full breakfast available daily 7 AM–10 AM
  • 1 restaurant
  • 2 bars/lounges

Family friendly

  • Fridge

Conveniences

  • Lift
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (once per stay)
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Chinese
  • English
  • Japanese

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Down comforter
  • Climate control (heating)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Deep-soaking bathtub
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 29-inch LCD TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Desk
  • Phone
  • Private hot tub
  • Safe
  • Slippers

Policies

Check-in

Check-in between 3 PM and midnight
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Cots (infant beds) are not available

Payment types at the property

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and enhanced cleanliness.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests traveling with a service animal must contact the property prior to arrival.
Property registration number 北海道胆保生第438号指令

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at WE Hotel Toya and receive a full refund?
Yes, WE Hotel Toya offers free cancellation on select room rates, because flexibility matters! Please refer to WE Hotel Toya cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 3 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at 10:00 AM.
Where is this hotel located?
Situated on a lake, this hotel is within 1 mi (2 km) of Shikotsu-Toya National Park and Lake Toya. Toyako Forest Museum is 2.9 mi (4.7 km) away.

Guest reviews

Overall score and ratings for WE Hotel Toya

4.4
Excellent
5 - Excellent
40
4 - Good
17
3 - Okay
8
2 - Mediocre
2
1 - Poor
1
4.7
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super nice hotel. With a good view

Stayed 1 night in Mar 2020

2/5

  • Liked: Cleanliness, property conditions & facilities
  • Disliked: Staff & service

The deco is great, given it was designed by a famous architect. Other than the deco, there is nothing. Location is terrible as you need the shuttle bus for going to the Toya Onsen Street and Toya Station. You also often have to wait for others who are always late. Food is a disaster. Breakfast is served with cold meat, old bread, overcooked rice and lack of variety. The exact same food repeats every morning. Dinner is so awful that it receives huge complaints on Google Maps reviews. Staff mostly are Chinese and fail to upkeep the services that the deco deserves. What a shame.

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing

Amazing hotel. Nice view . Great service and food

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't wait for the next time

The views were phenomenal and absolutely worth the price. Their staff were so considerate, helpful and went out of their way to make our stay comfortable. A+. We couldn't find the hotel in our rental car's GPS so we just keyed in the telephone number of the convenience store close by.

Stayed 1 night in Feb 2020