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WE Hotel Toya

3.0 star property
Lake Toya's tranquil waterfront retreat offers rejuvenating spa treatments and excellent dining options in a peaceful natural setting

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Travelers find serenity at WE Hotel Toya on Lake Toya's shores. Enjoy relaxing massages, complimentary self-serve breakfast, WiFi, two bars, an on-site restaurant, and practical amenities like luggage storage.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar
The current price is S$374
5 Apr - 6 Apr

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for King Room With Lake View

Premium bedding, down duvets, pillow-top beds, in-room safe

King Room With Lake View

  • Sleeps 2

View all photos for Twin Room With Lake View

Premium bedding, down duvets, pillow-top beds, in-room safe

Twin Room With Lake View

  • Sleeps 2

View all photos for Twin Room, Lake View

Premium bedding, down duvets, pillow-top beds, in-room safe

Twin Room, Lake View

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Pillow-top bed
Premium bedding
Down duvet
Separate bedroom
  • Lake view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, 1 King Bed, Lake View

Premium bedding, down duvets, pillow-top beds, in-room safe

Double Room, 1 King Bed, Lake View

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Pillow-top bed
Premium bedding
Down duvet
Separate bedroom
  • Lake view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room, 3 Single Beds, Lake View

Premium bedding, down duvets, pillow-top beds, in-room safe

Triple Room, 3 Single Beds, Lake View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Pillow-top bed
Premium bedding
Down duvet
Separate bedroom
  • Lake view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Villa

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Villa

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Pillow-top bed
Premium bedding
Down duvet
3 bedrooms
  • Lake view
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Futon

View all photos for Standard Villa

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Villa

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Pillow-top bed
Premium bedding
Down duvet
2 bedrooms
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Villa

Living area

Deluxe Villa

  • Sleeps 6

Standard Villa

  • Sleeps 4

View all photos for Triple Room With Lake View

Premium bedding, down duvets, pillow-top beds, in-room safe

Triple Room With Lake View

  • Sleeps 3
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About the area

Located in Toyako, WE Hotel Toya is on a lake. Zenko-ji Temple and Kaributo are local landmarks, and the area's natural beauty can be seen at Lake Toya and Shikotsu-Toya National Park. Rusutsu Resort and Sobetsujohokanai are also worth visiting. Spend some time exploring the area's activities, including skiing. Visit our Toyako travel guide
Map
293-1 Toyamachi, Toyako, Hokkaido, 049-5802

What's nearby

  • Lake Toya.Toyako(Lake Toya) town is where the 34th G8 summit took place.
    Lake Toya
    12 min walk - 1.0 km
  • Lac Toya, Hokkaido, Japon
    Shikotsu-Toya National Park
    14 min walk - 1.1 km
  • Rusutsu Resort featuring snow skiing, landscape views and snow
    Rusutsu Resort
    25 min drive - 18.1 km
  • Perfect view at Hirafu #mountains #mountainsphotochallenge
    Niseko Mountain Resort Grand Hirafu
    53 min drive - 44.1 km
  • Toyako Hot Spring
    15 min drive - 13.6 km

Getting around

  • Toya Station
    25 min drive
  • New Chitose Airport (CTS)
    104 min drive

Restaurants

  • 江戸打ち そばらぼ
    8 min drive
  • Blossom Coffee
    13 min drive
  • The 洞爺
    14 min drive
  • cafe balher
    8 min drive
  • あい川
    13 min drive

About this property

WE Hotel Toya

Hotel near Lake Toya
An indoor mineral hot spring (onsen), 2 bars and a restaurant are just a few of the amenities provided at WE Hotel Toya. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self-parking
  • Local cuisine breakfast (surcharge), a 24-hour front desk and multilingual staff
  • A vending machine, luggage storage and a gift shop
Room features
All 55 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Pillowtop mattresses and down duvets
  • Deep-soaking baths, toilets with electronic bidets and free toiletries
  • 29-inch LCD TVs with digital channels
  • Fridges, electric kettles and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 9:30 AM for a fee: JPY 3,300 for adults and JPY 1,100 for children
  • 2 bars/lounges
  • A restaurant

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff

Outdoors

  • On a lake

Spa

  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility

More

  • 1 building
  • 5 floors
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 29-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: from approximately JPY 3300 for adults and from JPY 1100 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

WE Toya
WE Hotel Toya Toyako-Cho
WE Hotel Toya Hotel
WE Hotel Toya Toyako
WE Hotel Toya Hotel Toyako

Frequently asked questions

Is WE Hotel Toya pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at WE Hotel Toya?

As of 7 Mar, 2026, prices found for a 1-night stay for 2 adults at WE Hotel Toya on 5 Apr, 2026 start from S$374, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at WE Hotel Toya?

Self-parking is free at this property.

What time is check-in at WE Hotel Toya?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at WE Hotel Toya?

Checkout is at 10:00 AM.

Where is WE Hotel Toya located?

Situated on a lake, this hotel is within 1 mi (2 km) of Shikotsu-Toya National Park and Lake Toya. Usuzanfunka Memorial Park and Toyako Hot Spring are also within 9 miles (15 km).

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Reviews

WE Hotel Toya Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 116 out of 191 reviews
Rating 8 - Good. 50 out of 191 reviews
Rating 6 - Okay. 15 out of 191 reviews
Rating 4 - Poor. 7 out of 191 reviews
Rating 2 - Terrible. 3 out of 191 reviews

Reviews

8/10 Good

WING YEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view
Stayed 1 night in Oct 2025

10/10 Excellent

Qiqi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, super comfortable during quiet period. We will for sure come back again!
Stayed 2 nights in Sep 2025

10/10 Excellent

Amana

Liked: Cleanliness, staff & service, amenities
We liked the cleanliness, the friendly staff, and views from the onsen to the lake.
Stayed 5 nights in Jan 2025

10/10 Excellent

Tung Yiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is very nice to see the great view.
Stayed 1 night in Jun 2024

8/10 Good

Shao Wu Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a luxurious and comfortable five-star resort hotel, with convenient food and no surprises!
Stayed 1 night in Jul 2023

10/10 Excellent

Natural

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view
Stayed 2 nights in Aug 2024

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the WE Toya as our home base for a Rusutsu ski trip. It was fabulous. The onsen was so lovely and the staff were friendly and helpful. We never ate at the restaurant for dinner, but the breakfast buffet was super. The rooms are very large and the one time the onsen was closed for cleaning, we used the balcony tub and it was delightful. We would definitely stay here again!
Stayed 4 nights in Jan 2025

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you very much to the hotel for providing me with a delightful experience. The decoration is beautiful, very clean, and spacious. The environment and the scenery are excellent. The staff is friendly and polite. I will definitely come back and recommend it to other friends.
Stayed 2 nights in Dec 2023

8/10 Good

Teng Hui Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great view and service! Unfortunately the location isn’t that great, about 15-30mins drive away from the main attractions. Staff were amazing though! Go all way out to fulfil our meals needs. 5 stars for the front desk and kitchen staff!

8/10 Good

Rex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and friendly staff with excellent services. Spacious room with beautiful lake scenery. But far from where firework taking place. No hot spring but just hot water inside the room.
Stayed 1 night in Aug 2023

8/10 Good

So Kuen

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room with fantastic lake view. Outdoor bathtub was great as you can see the peaceful lake view under beautiful sunset. Unfortunately, at night time, you may have to stay with the little insets if you still choose to bath outside 😂
Stayed 2 nights in Jul 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have some of the most amazing and tranquil views imaginable of the lake. This hotel is away from the main town but offers a shuttle several times through the day and it is only a 10 minute ride highly recommend taking a ferry to the island in the middle of Lake Toya. The beds were super comfortable, and the food was traditional Japanese, which is not my favorite, but was good quality and generous. The staff were very friendly, but English was somewhat difficult for them. This was a great location to beat the heat that we had experienced in Tokyo and Kyoto, as it was unusually hot for June this visit we hiked around the island circumference which took about 2 1/2 hours. The water was really nice and I could see swimming there, but we just didn’t bring bathing suits. We learned from our relatives who live here that you can get pretty good food from 711 like these rice, seaweed wraps and things like that and green tea so those are perfect snacks to have for lunch or too tied one over Between meals. The shuttle stops right at the 711 so that is convenient. I know it sounds ridiculous to Americans, but the 711 in Japan is a lot better than America.
Stayed 2 nights in Jun 2025

8/10 Good

Tan Hwee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the hotel for 2 nights (2 rooms) in July. Pro: beautiful hotel, great views, good breakfast (didn’t eat dinner there as the menu is not to our liking) Con: as mentioned by other guests, the room is only suitable for couples. There is no hanging rack in the shower room so there is no way to dry and dress yourself without ‘exposing’ yourself. Fortunately we read the reviews and brought our own hooks to stick to the shower room wall. A simple permanent fix and i don’t understand why can’t the hotel do something about it. The design of the basin tap is also quite stupid. The tap is so close to the bottom of the sink that you even have to tilt the glass to fill water. The nearest convenient store is a 5 mins drive away. But it is up slope and very dark at night. Fortunately we are driving so not an issue. But will be a pain if going on public transport.
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This onsen hotel is not in the main area on the southern shore of Lake Toya. It is associate with a small sleepy village with limited tourist infrastructure support. But the hotel itself does pretty much everything and it seems very new (probably built or refitted and renovated well after 2010). They have a decent shuttle service between themselves, the main onsen area on the south side of Lake Toya, and the Lake Toya JR Hokkaido train station. Their included breakfast is pretty good and high quality. I actually didn’t try dinner there and realized I probably should have and it was the best option certainly for the area. The onsen area is quite modern with a nice outdoor pool looking out on to nature. In addition all room have an outdoor balcony hot tub. So in a way you really don’t need to go to the onsen. I went to the onsen around 6-7 am and I was the only one there. It seems like I was traveling during the off season and it seems like most tourists didn’t really know about this area of Lake Toya and the hotel. It was so serene being in the outdoor pool onsen as well as the balcony hot tub. Quiet sleepy village, few tourists, few cars making the trip around the lake. I can’t imagine it being better (or it must worse), in the busier onsen area or southern region of Lake Toya.
Stayed 2 nights in Oct 2023

10/10 Excellent

Windsor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, beautiful view
Stayed 1 night in Dec 2025

10/10 Excellent

Petur

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view, friendly staff, peaceful
Stayed 1 night in Jul 2025

8/10 Good

WING YEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good view
Stayed 1 night in Oct 2025

10/10 Excellent

JIWEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for a very relaxing holiday and stay.
Stayed 2 nights in Apr 2025

8/10 Good

Wing yan

Liked: Cleanliness, staff & service, amenities
designer Kuma is a sure win price is set too high hence we were the only tenants mix up of menu should not happen at this price level
Stayed 1 night in Nov 2025

10/10 Excellent

Angelica

Liked: Staff & service, property conditions & facilities
Absolutely loved our stay here. My favorite hotel during our stay in Japan

10/10 Excellent

Kew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star all around except limited dinning options
Stayed 1 night in Feb 2025

10/10 Excellent

Kok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy place
Stayed 1 night in Jan 2023

4/10 Poor

haiyu

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I’m very disappointed with this hotel. Both dinner and breakfast were poor in quality and taste — definitely not worth the price for one night. In addition, the service attitude was bad. The staff simply placed the food on the table without explaining what it was, and didn’t say a single word throughout the whole meal. Is this really the standard of service in the hotel? Not recommended!!
Stayed 1 night in Oct 2025

10/10 Excellent

Sin ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very full dinner. Nice place to stay. Free shuttle available, reserve by email
Stayed 2 nights in Jan 2024

8/10 Good

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
The hotel looks absolutely stunning, the window is beautiful, you can see the whole lake view. It looks like a painting. The food is amazing, I told the hotel that I don’t eat fish and they were able to offer me alternatives. There is one outdoor onsen and one indoor, both are stunning. But, as an onsen hotel, there is not much to do within the hotel nor around the hotel. I didn’t know there is Omakase option until the day I leave, I hope the staff told me about it.
Stayed 2 nights in Jul 2025