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Terrace/patio
Desk, laptop workspace, iron/ironing board, linens
Desk, laptop workspace, iron/ironing board, linens
Desk, laptop workspace, iron/ironing board, linens

4.2/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Parking included
  • Air conditioning
  • Room service
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationLake Toya6 min drive
    Popular LocationUsuzanfunka Memorial Park7 min drive
    Popular LocationToyako Hot Spring8 min drive

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  • Standard Double Room, Non Smoking, Lake View

    4.8/5 guest room rating

    Room amenities

    • 35 sq m
    • Lake view
    • Sleeps 3
    More detailsStandard Double Room, Non Smoking, Lake View
  • Deluxe Double Room, Non Smoking, Lake View

    4.6/5 guest room rating

    Room amenities

    • 49 sq m
    • Lake view
    • Sleeps 3
    More detailsDeluxe Double Room, Non Smoking, Lake View
  • Deluxe Twin Room, Non Smoking, Lake View

    Room amenities

    • 49 sq m
    • Lake view
    • Sleeps 3
    More detailsDeluxe Twin Room, Non Smoking, Lake View
  • Standard Twin Room, Non Smoking, Lake View

    5/5 guest room rating

    Room amenities

    • 35 sq m
    • Lake view
    • Sleeps 3
    More detailsStandard Twin Room, Non Smoking, Lake View
  • Double Room, Non Smoking, Lake View (1st Floor)

    4/5 guest room rating

    Room amenities

    • 30 sq m
    • Lake view
    • Sleeps 3
    More detailsDouble Room, Non Smoking, Lake View (1st Floor)

About this area

Toyako

Located in Toyako, Hotel Cocoa is in the suburbs. The area's natural beauty can be seen at Lake Toya and Showa-shinzan, while Showashinzan Ropeway and Rusutsu Resort are popular local attractions. Guests appreciate the hotel's quiet location.
Visit our Toyako travel guide
View in a map
Popular Location

What's nearby

  • Lake Toya - 6 min drive
  • Usuzanfunka Memorial Park - 7 min drive
  • Toyako Hot Spring - 8 min drive
  • Rusutsu Resort - 19 min drive
  • Mount Yotei - 42 min drive

Getting around

  • Toya Station - 16 min drive
  • Sapporo (CTS-New Chitose) - 82 min drive

About this property

Hotel Cocoa

Suburban hotel in Toyako with free parking
This hotel features free self-parking. All 10 rooms boast deep soaking bathtubs, and offer DVD players and LCD TVs. Other amenities available to guests include fridges, microwaves and room service (during limited hours).
Hotel Cocoa offers 10 forms of air-conditioned accommodation with DVD players and complimentary bathrobes. Guests can make use of the in-room fridges and microwaves.

Bathrooms include a separate bath and shower with a deep soaking bath, slippers, toilets with an electronic bidet and complimentary toiletries. LCD televisions come with satellite channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Parking and public transport

  • Free self parking
  • Limited parking spaces

Food and drink

  • Room service available

Family friendly

  • DVD player
  • Microwave
  • Fridge

Conveniences

  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)

Languages spoken

  • English
  • Japanese

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • DVD player
  • LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Microwave
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Slippers

Policies

Check-in

Check-in between 3 PM and 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Cocoa Toyako
Cocoa Toyako
Hotel Cocoa Hotel
Hotel Cocoa Toyako
Hotel Cocoa Hotel Toyako

Frequently asked questions

Can I cancel my reservation for free at Hotel Cocoa and receive a full refund?
Yes, Hotel Cocoa offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Cocoa cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel Cocoa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Cocoa?
Self-parking is free at this property.
What time is check-in at Hotel Cocoa?
Check-in is from 3 PM to 9:00 PM. After-hours check-in is not available.
What time is check-out at Hotel Cocoa?
Checkout is at 10 AM.
Where is Hotel Cocoa located?
Situated in the mountains, this hotel is 2 mi (3.2 km) from Lake Toya, and within 12 mi (20 km) of Toyako Onsen and Showa-shinzan. Showashinzan Ropeway and Rusutsu Resort are also within 16 mi (25 km).
4.2
Very good
197 reviews
5 - Excellent
84
4 - Good
79
3 - Okay
23
2 - Poor
5
1 - Terrible
6

4.1/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Great view, large clean room, helpful and courteous staff. Quiet location, on shore opposite the the Toyako-Onsen town, less than 15 minutes' drive away. Also a few minutes' drive away from two "observatories" with more great views of the lake and from beaches on the lake. May not be as practical if you do not have a car. In the bathroom there is a large tub with a view of the lake. Parking is in a covered with garage door on the ground floor, rooms are above. No elevators, but there is only one flight of stairs to the rooms. Happy to have booked and stayed here. No WiFi, so you will have to use your cellular data plan.
Stayed 2 nights in Jul 2020

5/5 Excellent

Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view. I proposed to my gf there and she said yes!
Stayed 1 night in Nov 2019

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly although English was not that good. The room was clean and spacious. The bathtub was very good! I opted for half board. The food was very good. Only bad thing was the main heater was spoiled. I was given another potable heater, but it was not strong enough to keep the room warm. Overall, as the location is not that good, I recommend this hotel if you have a car
Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with family, Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy n great view, great value for money! Staff was very attentive
Stayed 1 night in Jan 2020